Jobs in Canada

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Added 6 mins ago
JC
Special Project Specialist
Johnson Controls
Corner Brook, NL
- Full-time
Using change management tools and represent network changes at the change advisory board. Understanding of network and connectivity.
Added 6 mins ago
PF
Assistant Manager
Planet Fitness
Calgary, AB
- Full-time
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet…
Added 6 mins ago
PF
Front Desk Associate
Planet Fitness
Red Deer, AB
- Full-time
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet…
Added 6 mins ago
W
Senior Mechanical Engineer
Worley
Vancouver, BC
- Full-time
…decision-making. In Worley Canada East, you will report to the Manager of the Mechanical and Piping Engineering Department, and you will work on various minerals, mining, and metals…
Added 6 mins ago
Local Improvement & Assessment Analyst-C0868
City of London
London, ON
Reports to the Manager of Customer and Assessment Services. Processes Assessment Review Board Decisions, Local Improvement and Special Assessment and other related charges for the Tax Roll.…
Added 20 mins ago
H
Senior Service Delivery Manager
Hays
Montreal, QC
- Contract
We are looking for an experienced Service Delivery Manager to manage the day-to-day delivery of Service Desk and End User Computing services and play a key role in an upcoming change of…
Added 20 mins ago
PH
Operations Manager - Permanent - 4352
Parker Huggett - A Division of LRO Staffing
Calgary, AB
- Full-time
Manage key subcontractor and supplier relationships, including performance, change management and claims
Added 20 mins ago
TA
Guest Service Agent at Delta Hotels Dartmouth by Marriott
The Armour Group Limited
Dartmouth, NS
- Full-time
Must possess critical thinking skills to resolve and defuse guest concerns and ensure the appropriate follow up tactfully and quickly;
Added 20 mins ago
I
Analyst, Supply Chain (12-month contract)
Indigo
Brampton, ON
- $55,000 to $70,000 CAD / year
- Contract
Collaborate with internal partners to analyze data, identify trends, communicate findings and drive change
Added 21 mins ago
Account Manager
Grainger Businesses
Edmonton, AB
…$2M dollars annually. Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all the aspects of business daily. You will report to the District Sales Manager.…
Added 21 mins ago
M
Senior Manager, Private Enterprise
MNP
AB · Calgary, AB
- Full-time
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.
Added 21 mins ago
E
Senior Technology Program Manager
Equinix
Toronto, ON
- Full-time
We're looking for a Senior Staff Technical Program Manager to join Equinix's Digital and Innovation Office. This is a senior individual contributor role for an experienced program manager…
Added 21 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Quebec, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 21 mins ago
Mechanical Equipment Engineering
BWXT
Peterborough, ON
Reporting to the Mechanical Equipment Engineering Manager. Responsibilities of the engineer performing this role include setting the technical direction for the overall project and acting…
Added 21 mins ago
AW
Vice President, Sales, NEI Investments
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 21 mins ago
R
Global Supply Chain Manager
Reusables.com
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
…our current systems and habits. We believe that meaningful change requires institutions to offer frictionless systems that make sustainability effortless and…
Added 21 mins ago
Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement
EY
Halifax, NS · Edmonton, AB · Ottawa, ON · AB · Calgary, AB
To Qualify for the Role, You Must Have
Added 21 mins ago
KT
Assistant Store Manager
Kal Tire
Moncton, NB
- Full-time
…operational excellence can truly shine? Join us as Assistant Store Manager at Moncton, NB and be at the heart of a dynamic team, driving daily operations, team development, and outstanding…
Added 21 mins ago
E
Electrical System Control Operator
EPCOR
AB · Edmonton, Alberta
- Full-time
Ability to work a combination of 8- and 12-hour shifts on the relief shift schedule until a set shift becomes available · In rare cases, a 12-hour shift change notice may occur
Added 21 mins ago
Assistant Manager, Digital Merchandising Experience (12-Month Contract)
Sephora
Toronto, ON
Ready for a career glow-up? As Assistant Manager, Digital Merchandising Experience, you’ll help execute the online category, brand, and product strategies that move our business forward.…
Added 36 mins ago
B
Private Wealth Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Added 36 mins ago
MC
Specialist, Distribution (Bilingual FR/EN) (18-Month Contract)
Mazda Canada Inc
Richmond Hill, ON
- Full-time
…office will be on a hybrid work arrangement and reporting to the Manager, Sales & Fleet Operations. The incumbent plays an important role in supporting our Retailer partners, regional…
Added 36 mins ago
RB
Senior Manager, Software Development
Royal Bank of Canada
Toronto, ON
- Full-time
Must have’s:
Added 36 mins ago
Manager, Advisor Excellence, Business Banking - Toronto
Scotiabank
Toronto, ON
Provides effective change management support to advisors by ensuring communications and training programs contain clear content and address obstacles/challenges experienced through the…
Added 36 mins ago
Shelter Resource Worker
Lookout Housing and Health Society
Vancouver, BC
Must have current Occupational First Aid Level 1 Certificate

RBC

Manager, Productivity and Efficiency

Toronto, ON, Canada

Full-time

Apply on rbc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 19, 2026
Experience: 2+ years of professional experience in one or more of the following areas: finance, accounting, reporting, transformation, or operations
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Description

What is the opportunity?

The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency measurement. The Productivity & Efficiency function is a core pillar of the COO group, driving forward strategic initiatives across process automation, digital workplace collaboration, data analytics, and workforce optimization. This role owns the operational infrastructure that enables the team to execute effectively, providing visibility into delivery status, managing critical data and systems interfaces, and ensuring accountability across all team commitments and targets. The position is responsible for organizing team operations, coordinating with cross-functional partners, and supporting execution excellence across the Productivity & Efficiency portfolio - with particular emphasis on measuring and scaling productivity methodologies, including the impact and ROI of AI-enabled initiatives.

What will you do?

Delivery Tracking & Accountability
- Track and monitor all COO deliverables, projects, and commitments against timelines and quality standards
- Maintain clarity on priorities, deadlines, and dependencies across the team
- Consolidate and report on delivery status; flag delays, risks, or blockers immediately
- Support team members in meeting commitments through tracking, coordination, and follow-up
Productivity & Efficiency Measurement
- Support measurement methodology development and governance for productivity initiatives, including AI-enabled solutions
- Define key performance indicators (KPIs) and measurement frameworks to quantify productivity gains and efficiency improvements
- Partner with stakeholders to establish baseline metrics and track ongoing performance of new tools, processes, and AI implementations
- Support ROI analysis and benefit realization reporting to demonstrate value delivery and justify continued investment
Data Coordination & Systems Interface
- Serve as the primary liaison between the COO team and the data team
- Define and communicate COO team data requirements (sources, frequency, format, quality standards)
- Monitor data delivery timelines and quality; escalate delays or issues to data team leadership
- Troubleshoot integration breaks and coordinate resolution with the data team
- Maintain documentation of data dependencies and refresh cycles for team reference
- Escalate systemic data issues when solutions require investment or reprioritization
Performance Reporting & Visibility
- Create dashboards and reports that show whether the team and initiatives are on track
- Monitor key metrics (productivity targets, project timelines, benefit realization, risk remediation status)
- Compile weekly/monthly performance summaries for leadership review
- Support data analysis for performance insight and decision-making
Process Management & Continuity
- Document standard operating procedures for all recurring COO processes
- Maintain stakeholder lists, contact protocols, and communication preferences
- Create checklists and runbooks for complex or cyclical activities
- Identify opportunities to automate or simplify repetitive administrative work
- Ensure operational continuity through documentation and cross-training
Team Operations & Administrative Support
- Organize and maintain master calendars, meeting schedules, and stakeholder communication cadences
- Manage administrative functions: scheduling, correspondence, document preparation, expense tracking
- Coordinate handoffs and dependencies between team members
- Provide backup support during team absences to maintain continuity

What you need to succeed?

Must-Haves:

2+ years of professional experience in one or more of the following areas: finance, accounting, reporting, transformation, or operations
Demonstrated experience with performance measurement, KPI development, or business metrics reporting
Strong organizational and time management skills
Ability to translate team needs into clear requirements for data and system partners
Detail orientation and follow-through
Clear communication and proactive escalation
Ability to learn multiple functional areas quickly
Systems thinking and problem-solving
Flexibility and ability to prioritize in a dynamic environment

Nice-to-Have:

CPA (Chartered Professional Accountant)
PMP (Project Management Professional) or equivalent project governance certification
Experience with productivity measurement frameworks or AI/automation impact assessment
Familiarity with RPA, analytics tools, or enterprise reporting platforms

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Flexible work/life balance options.

Job Skills

Client Counseling, Communication, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Long Term Planning, Organizational Change Management, Results-Oriented, Solutions Development

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-10

Application Deadline:

2026-12-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on rbc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Manager, Productivity and Efficiency will oversee operational infrastructure, track deliverables, and manage data requirements for the COO group. They are responsible for developing measurement frameworks, analyzing ROI for AI initiatives, and ensuring team execution excellence.

Requirements

Candidates must have at least 2 years of professional experience in finance, operations, or transformation, along with strong skills in KPI development and data reporting. A CPA or PMP certification is considered a strong asset for this role.

Skills

Performance measurement
KPI development
Business metrics reporting
Data analysis
Process automation
Project management
Stakeholder management
Systems thinking
Problem-solving
Financial reporting
Transformation
Operations
RPA
Analytics tools
Enterprise reporting
Communication

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Productivity
Efficiency
Transformation
Operations
Process automation
Digital workplace
Data analytics
Workforce optimization
KPI
ROI
AI-enabled initiatives
Performance reporting
Dashboards
Standard operating procedures
CPA
PMP
RPA
Financial services
Project governance
Systems integration

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Work requirements

Jobs in Canada