Jobs in Canada

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Added 5 mins ago
BS
Manager, Education Systems & Analytics
Burnaby School District - SD41
Burnaby, BC
- Full-time
In collaboration with district leaders, school administrators, and department managers, the position leads the development of data collection processes, databases, business intelligence…
Added 5 mins ago
N
Department Manager (Niagara-on-the-lake Nike Store)
Nike
Niagara-on-the-Lake, ON · NFS CA NIAGARA ON THE LAKE
- $27.47 to $29 CAD / hour
- Full-time
As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll…
Added 5 mins ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Brossard, QC
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help…
Added 5 mins ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help…
Added 5 mins ago
T
Senior Treasury Asset and Liability Management Analyst
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 5 mins ago
M
Gestionnaire, Comptabilité et contrôles - Manager, Accounting & Controls - Retail Banner Group
McKesson
Montreal, QC
- Full-time
Reporting to the Director, accounting & controls in Retail Banner Group, the Manager will be responsible for preparation and distribution of various internal financial statements to…
Added 5 mins ago
Operational Risk and Insurance Interim Team Lead
March of Dimes Canada
Toronto, ON
…management, incident reporting, contract risk analysis and Business Continuity Planning (BCP), while strengthening processes, tools and accountabilities so that the function is well…
Added 5 mins ago
EC
Intermediate Hydrotechnical Engineer
EnGlobe Corp.
Saint John, NB · Fredericton, NB · Edmundston, NB · Moncton, NB · Mount Pearl, NL · Dartmouth, NS
- Full-time
Contribute to proposals, project planning and business-development activities while developing technical expertise in hydropower, dams and water-resources engineering;
Added 5 mins ago
EC
Senior Hydrotechnical Engineer
EnGlobe Corp.
Saint John, NB · Fredericton, NB · Edmundston, NB · Moncton, NB · Mount Pearl, NL · Dartmouth, NS
- Full-time
Support business development through opportunity identification, proposal preparation, technical presentations, scope development and participation in client pursuits;
Added 5 mins ago
EC
Senior Hydropower Engineer
EnGlobe Corp.
Saint John, NB · Fredericton, NB · Edmundston, NB · Moncton, NB · Mount Pearl, NL · Dartmouth, NS
- Full-time
Build trusted client relationships and support business development through opportunity identification, proposal preparation, scope and fee development, presentations and client pursuits;
Added 5 mins ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
…and process improvement? Fraser Health is seeking a Senior Business Analyst to play a key role in our Digital Patient & Provider Experience Program, helping shape the future of how patients…
Added 20 mins ago
HI
Underwriting Administrator, CADA
HUB International
Maple Ridge, BC · Langley (District), BC · Coquitlam, BC · Burnaby, BC · Surrey, BC · Langley, BC
- Full-time
Reporting to the National Underwriting Manager for the Auto Dealership Program, the Underwriting Administrator supports a group of highly skilled Underwriters in a fast-paced and growing…
Added 35 mins ago
Industrial Technology Advisor - Various domains
National Research Council Canada
Montreal, QC
ITAs serve as trusted advisors and mentors to these SMEs, helping them navigate technical or business hurdles, providing important linkages and identifying new opportunities and thereby…
Added 35 mins ago
E
Senior Technology Program Manager
Equinix
Toronto, ON
- Full-time
We're looking for a Senior Staff Technical Program Manager to join Equinix's Digital and Innovation Office. This is a senior individual contributor role for an experienced program manager…
Added 35 mins ago
Senior Tax Manager - Global Compliance and Reporting - Toronto
EY
Toronto, ON
To qualify for the role, you must have
Added 35 mins ago
Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement
EY
Halifax, NS · Edmonton, AB · Ottawa, ON · AB · Calgary, AB
To Qualify for the Role, You Must Have
Added 35 mins ago
Tax & Law Technology - Process Transformation - Manager/Senior Analyst - National
EY
Montreal, QC · Halifax, NS · Edmonton, AB · Ottawa, ON · AB · Calgary, AB
To Qualify for the Role, You Must Have
Added 35 mins ago
Toronto - Forward Deployed Engineer - Rapid Innovation Lab
EY
Toronto, ON
…and deploy AI-powered solutions that transform how tax and business teams operate. This role sits at the intersection of artificial intelligence, AI-native development, and business…
Added 35 mins ago
OR
Senior Demand Planning Analyst
OSL Retail Services Inc
Mississauga, ON
- Other
…trends, inventory insights, and market intelligence to support business planning, drive operational efficiencies, and identify opportunities for continuous improvement and process…
Added 35 mins ago
OR
Customer Experience and Innovation Manager
OSL Retail Services Inc
Mississauga, ON
- Other
We’re looking for a Customer Experience and Innovation Manager for the Samsung Experience Stores across Canada to join our team in support of our vision to take this high-touch and…
Added 35 mins ago
LC
Front End Department Manager Full Time Day
Loblaw Companies Limited
Regina, SK
- Full-time
…authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees…
Added 35 mins ago
Senior Customer Success Manager
AppDirect
Montreal, QC
This position is for the Firstbase business unit
Added 50 mins ago
RB
Client Advisor
Royal Bank of Canada
Guysborough, NS
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 50 mins ago
RB
Client Advisor
Royal Bank of Canada
Selkirk, MB
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 50 mins ago
RB
Senior Manager, Software Development
Royal Bank of Canada
Toronto, ON
- Full-time
Must have’s:

RBC

Manager, Productivity and Efficiency

Toronto, ON, Canada

Full-time

Apply on rbc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 19, 2026
Experience: 2+ years of professional experience in one or more of the following areas: finance, accounting, reporting, transformation, or operations
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Description

What is the opportunity?

The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency measurement. The Productivity & Efficiency function is a core pillar of the COO group, driving forward strategic initiatives across process automation, digital workplace collaboration, data analytics, and workforce optimization. This role owns the operational infrastructure that enables the team to execute effectively, providing visibility into delivery status, managing critical data and systems interfaces, and ensuring accountability across all team commitments and targets. The position is responsible for organizing team operations, coordinating with cross-functional partners, and supporting execution excellence across the Productivity & Efficiency portfolio - with particular emphasis on measuring and scaling productivity methodologies, including the impact and ROI of AI-enabled initiatives.

What will you do?

Delivery Tracking & Accountability
- Track and monitor all COO deliverables, projects, and commitments against timelines and quality standards
- Maintain clarity on priorities, deadlines, and dependencies across the team
- Consolidate and report on delivery status; flag delays, risks, or blockers immediately
- Support team members in meeting commitments through tracking, coordination, and follow-up
Productivity & Efficiency Measurement
- Support measurement methodology development and governance for productivity initiatives, including AI-enabled solutions
- Define key performance indicators (KPIs) and measurement frameworks to quantify productivity gains and efficiency improvements
- Partner with stakeholders to establish baseline metrics and track ongoing performance of new tools, processes, and AI implementations
- Support ROI analysis and benefit realization reporting to demonstrate value delivery and justify continued investment
Data Coordination & Systems Interface
- Serve as the primary liaison between the COO team and the data team
- Define and communicate COO team data requirements (sources, frequency, format, quality standards)
- Monitor data delivery timelines and quality; escalate delays or issues to data team leadership
- Troubleshoot integration breaks and coordinate resolution with the data team
- Maintain documentation of data dependencies and refresh cycles for team reference
- Escalate systemic data issues when solutions require investment or reprioritization
Performance Reporting & Visibility
- Create dashboards and reports that show whether the team and initiatives are on track
- Monitor key metrics (productivity targets, project timelines, benefit realization, risk remediation status)
- Compile weekly/monthly performance summaries for leadership review
- Support data analysis for performance insight and decision-making
Process Management & Continuity
- Document standard operating procedures for all recurring COO processes
- Maintain stakeholder lists, contact protocols, and communication preferences
- Create checklists and runbooks for complex or cyclical activities
- Identify opportunities to automate or simplify repetitive administrative work
- Ensure operational continuity through documentation and cross-training
Team Operations & Administrative Support
- Organize and maintain master calendars, meeting schedules, and stakeholder communication cadences
- Manage administrative functions: scheduling, correspondence, document preparation, expense tracking
- Coordinate handoffs and dependencies between team members
- Provide backup support during team absences to maintain continuity

What you need to succeed?

Must-Haves:

2+ years of professional experience in one or more of the following areas: finance, accounting, reporting, transformation, or operations
Demonstrated experience with performance measurement, KPI development, or business metrics reporting
Strong organizational and time management skills
Ability to translate team needs into clear requirements for data and system partners
Detail orientation and follow-through
Clear communication and proactive escalation
Ability to learn multiple functional areas quickly
Systems thinking and problem-solving
Flexibility and ability to prioritize in a dynamic environment

Nice-to-Have:

CPA (Chartered Professional Accountant)
PMP (Project Management Professional) or equivalent project governance certification
Experience with productivity measurement frameworks or AI/automation impact assessment
Familiarity with RPA, analytics tools, or enterprise reporting platforms

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Flexible work/life balance options.

Job Skills

Client Counseling, Communication, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Long Term Planning, Organizational Change Management, Results-Oriented, Solutions Development

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-10

Application Deadline:

2026-12-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on rbc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Manager, Productivity and Efficiency will oversee operational infrastructure, track deliverables, and manage data requirements for the COO group. They are responsible for developing measurement frameworks, analyzing ROI for AI initiatives, and ensuring team execution excellence.

Requirements

Candidates must have at least 2 years of professional experience in finance, operations, or transformation, along with strong skills in KPI development and data reporting. A CPA or PMP certification is considered a strong asset for this role.

Skills

Performance measurement
KPI development
Business metrics reporting
Data analysis
Process automation
Project management
Stakeholder management
Systems thinking
Problem-solving
Financial reporting
Transformation
Operations
RPA
Analytics tools
Enterprise reporting
Communication

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Productivity
Efficiency
Transformation
Operations
Process automation
Digital workplace
Data analytics
Workforce optimization
KPI
ROI
AI-enabled initiatives
Performance reporting
Dashboards
Standard operating procedures
CPA
PMP
RPA
Financial services
Project governance
Systems integration

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Work requirements

Jobs in Canada