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Added 27 mins ago
PI
National Account Manager
Protective Industrial Products
Mississauga, ON
- Full-time
Foster collaboration across sales, marketing, product management, and customer service to align resources with account needs.
Added 42 mins ago
T
TikTok Commerce - Mass Acquisition & Incubation Manager
TikTok
Toronto, ON
- Full-time
The TikTok commerce team builds the solutions that help businesses engage audiences, inspire product discovery, and create commercial experiences on a platform where brands and merchants…
Added 1 hour ago
SS
Head of R&D
Seller Snap, Inc.
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
…runs around the clock, so reliability isn’t optional. It’s the…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Corner Brook, NL
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 1 hour ago
W
(CAN) Consumables Associate (Temp 3 month conract)
Walmart
Hanover, ON
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 1 hour ago
WC
(CAN) Cosmetics Associate Full Time
Walmart Canada
Thunder Bay, ON
- Full-time
Greets customers in a polite and friendly manner, assists with product selection, promotes products and services, helps customers locate merchandise, supports purchase decisions, and…
Added 1 hour ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Thetford Mines, QC
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Hamilton, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 hours ago
SA
Account Executive
STAN AI
Toronto, ON · North York, ON
- $90,000 to $115,000 USD / year
- Full-time
…deals and hand-off. You will be the face of STAN to property management executives and HOA boards, helping them understand how AI can transform their…
Added 2 hours ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 2 hours ago
WC
(CAN) Consumables Lead Department Manager
Walmart Canada
AB · Edmonton, AB
- Full-time
…per communicated priorities from the Consumables Assistant Manager and the Store Management…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
Prepare pricing summaries by product segment; work with Product Managers to understand the monthly pricing impact to support the PVMC process
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Shelburne, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 3 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 3 hours ago
LC
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Aurora, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Evening
Loblaw Companies Limited
Aurora, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
SH
Assistant Manager I
Sunglass Hut
Ottawa, ON
- Full-time
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 3 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 3 hours ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Bedford, NS
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 3 hours ago
W
(CAN) Cosmetics Associate Full Time
Walmart
Thunder Bay, ON
- Full-time
Greets customers in a polite and friendly manner, assists with product selection, promotes products and services, helps customers locate merchandise, supports purchase decisions, and…
Added 3 hours ago
G
Gestionnaire adjoint/Unassigned Assistant Manager - Carrefour Laval
Gap
Laval, QC
- Full-time
…growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to…
Added 3 hours ago
TH
Lot Associate Part-Time - 7081 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
Approach customers to determine if they need help loading product into vehicles and/or shopping carts.

RBC

Marketing Manager, Client Communications

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Experience: 3+ years of hands-on experience in email marketing, with proven experience building, sending, and reporting on campaigns in an enterprise environment
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

What is the Opportunity?

RBC is looking for an experienced and passionate marketer to lead our email marketing program for RBC Direct Investing. You will own the end-to-end production and delivery of email communications that keep self-directed investors informed, engaged, and supported across their investing journey. Working at the intersection of marketing, product, and MarTech teams, you will plan and support the deployment of promotional campaigns and product announcements, while also managing the automated flows and transactional sends that are central to a regulated brokerage. This is a role where precision matters: much of the email volume is compliance-sensitive, spanning regulatory and transactional communications, market updates, and product newsletters.

What Will You Do?

Campaign production

Lead cross-functional teams focused on the execution of promotional campaigns, product announcements, and transactional emails from brief to deployment

Work closely with writers and designers to produce compelling, on-brand email creative

Translate business and product requirements into accurate, on-brand email builds within Salesforce Marketing Cloud

Manage the email production calendar and coordinate send schedules with stakeholders across Direct Investing

Automated flows

Build and maintain automated email journeys, including welcome series, transactional and triggered emails, and broader lifecycle journey strategies

Map and implement triggered communications tied to client actions, account events, and regulatory milestones

Continuously review and refine automated flows to improve relevance, timing, and client experience

Data and QA

Define audience segmentation to ensure the right message reaches the right client

Review rendering tests across Litmus to ensure consistent display across email clients and devices

Perform thorough link checking, personalization validation, and content QA prior to every send

Compliance

Navigate regulated-industry review processes specific to financial services, partnering with Legal, Compliance and Risk for approval on marketing, transactional, and regulatory sends

Ensure all email communications comply with CASL regulations

Optimization

Plan and execute subject line and content testing (A/B and multivariate) to improve engagement

Report on key performance metrics including click-through rates, conversions, unsubscribe rates and desired result.

Translate reporting into actionable recommendations that continuously improve campaign performance

What Do You Need to Succeed?

Must Have:

3+ years of hands-on experience in email marketing, with proven experience building, sending, and reporting on campaigns in an enterprise environment

Working knowledge of journey-building strategy, including welcome series and triggered email programs

Hands-on experience with Salesforce Marketing Cloud

Understanding of email deliverability best practices

Proficiency with email rendering and QA tools such as Litmus

Strong understanding of CASL and consent management principles

Background operating within a regulated industry, with an understanding of compliance review processes for marketing and transactional communications

Proven ability to manage multiple campaigns and stakeholders simultaneously with strong attention to detail

Excellent written and verbal communication skills, with the ability to collaborate across marketing, product, legal, and compliance teams

Attention to detail and quality assurance.

Nice to Have:

Working knowledge of AMPscript for dynamic content, personalization, and conditional logic within email Understanding of how email data flows between systems

Active self-directed investor

What’s in it for you?

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

Leaders who support your development through coaching and managing opportunities

The opportunity to shape the email communications strategy for one of Canada’s leading direct investing platforms

Excellent career development and access to a variety of job opportunities across the RBC enterprise

A collaborative, inclusive team culture that values innovation, precision, and client-centric thinking

Job Skills

A/B Testing, Audience Segmentation, Brand Marketing, Communication, Content Personalization, Creativity, Cross Promotions, Customer Behavior, Customer Journey, Email Analytics, Email Automation, Email Deliverability, Email Marketing, Industry Knowledge, Long Term Planning, Marketing, Marketing Activities, Multivariate Testing, Product Services, Reporting and Analysis, Stakeholder Collaboration

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead the end-to-end production and deployment of email marketing campaigns for RBC Direct Investing, ensuring compliance with regulatory standards. This involves managing automated email journeys, coordinating with cross-functional teams, and optimizing campaign performance through data analysis.

Requirements

Candidates must have at least 3 years of hands-on experience in email marketing within an enterprise environment, specifically using Salesforce Marketing Cloud. A strong understanding of CASL regulations, compliance review processes in regulated industries, and proficiency in email QA tools is required.

Skills

Email marketing
Salesforce Marketing Cloud
Campaign management
Journey-building strategy
CASL compliance
Data segmentation
Quality assurance
Litmus
A/B testing
Multivariate testing
Stakeholder collaboration
Financial services
Regulatory compliance
Marketing automation
Performance reporting
Content personalization

Benefits

Bonuses
Flexible benefits
Competitive compensation
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Email Marketing
Salesforce Marketing Cloud
Direct Investing
CASL
Compliance
Regulatory
Litmus
A/B Testing
Multivariate Testing
Marketing Automation
Campaign Management
Data Segmentation
Quality Assurance
Financial Services
Performance Metrics
Customer Journey
Transactional Emails
Stakeholder Management
AMPscript
Lifecycle Marketing

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