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Added 7 mins ago
RG
Senior Finance Business Partner
RWS Group
Montreal, QC
- Full-time
In joining RWS’s Finance team you will be a critical part of supporting a listed world-leading provider of technology-enabled language, content, and intellectual property services. RWS has…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
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Kelowna, BC
- Full-time
Our recently renovated clinics offer a professional, stylish environment equipped with cutting-edge technology.
Added 1 hour ago
HM
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Health Match BC
Kelowna, BC
- Full-time
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Added 1 hour ago
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- Internship
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Added 1 hour ago
HM
Neurology
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Penticton, BC
- Full-time
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Added 1 hour ago
HM
Emergency Medicine
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Penticton, BC
- Full-time
…support an average of 41,000 visits annually. There is very good specialist support available and double physician coverage for most of the day and evening hours. PRH has excellent…
Added 1 hour ago
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Emergency Medicine
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Penticton, BC
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Obstetrics/Gynecology
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Mission, BC
- Full-time
…Mission, British Columbia. This opportunity is ideal for a specialist seeking to establish or expand a community-based women's health practice in a modern, fully supported…
Added 3 hours ago
J
Back Office Support Specialist
Jobgether
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- Full-time
Join an international technology environment dedicated to developing innovative video security, access control, and safety solutions. As a Back Office Support Specialist, you will serve as…
Added 8 hours ago
CM
2026-041 - PFT IT Specialist - Level 1
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
Bachelor’s degree in computer sciences or information technology.
Added 9 hours ago
NL
IT Generalist
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Vaughan, ON
- Full-time
Assessing a company’s information system and identifying gaps that need to be addressed
Added 13 hours ago
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to gather information, ask effective questions, and present
Added 13 hours ago
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Added 13 hours ago
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Added 14 hours ago
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- Full-time
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Added 17 hours ago
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IT & Innovation Consultant, SR&ED
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Added 17 hours ago
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Data Specialist
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Added 18 hours ago
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Added 19 hours ago
SM
RQ11856 – Training Specialist – Senior (Onsite)
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RQ11858 – Oracle Cloud Integration Specialist – Senior
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S M Software Solutions Inc
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RQ11856 – Training Specialist – Senior (Onsite)
S M Software Solutions Inc
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Added 19 hours ago
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RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
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We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 19 hours ago
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RQ11857 – Systems Administrator/Operations Support Specialist – Senior
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RBC

Mortgage Specialist Assistant

AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

**This is a contract position to cover a Maternity Leave

As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive client contact management. Develops relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently.

What will you do?

· Consistently provide superior responsive service to client fax / e-mail / telephone requests

· Consistently provide superior responsive execution and delivery of client transactions/requests

· Familiar with key referral sources and has a strong knowledge of mortgage process which facilitates solutions and problem resolutions

· Demonstrated personal commitment to ensure skills and knowledge are up-to-date and meet position requirements

· Takes the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites

· Manages Mortgage Specialist’s e-mail/mail, proactively responding to correspondence/requests and prioritizes for Mortgage Specialist to read

· Ensures Mortgage Specialist’s diary is effectively time managed to create capacity for all required activities

· Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records

· Ensures Mortgage Specialist’s needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.

· Supports the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting

What do you need to succeed?

Must-have

· Minimum 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice and responding to client requests

· Exceptional customer service skills

· Excellent communication skills, oral/written skills, good business writing

· Strong organizational skills with the ability to multi-task and prioritize

· Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook

· Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)

Nice-to-have

· Resourcefulness and able to work independently

· Sales-oriented, self-motivated, self-managed and thrive in a fast paced environment

· Strong problem solving skills with a sense of urgency

· Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet will be considered an asset

· Strong knowledge of the mortgage process and Home Financing products is an asset

Job Skills

Client Centricity, Communication, Critical Thinking, Curious Mindset

Additional Job Details

Address:

6204 CURRENTS DR NW:EDMONTON

City:

Edmonton

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Mortgage Specialist Assistant supports a top-producing Mortgage Specialist by managing client communications, office routines, and transaction processing. They ensure operational efficiency by maintaining files, managing schedules, and preparing documentation for credit granting.

Requirements

Candidates must have at least two years of experience in a sales support or service role and possess strong organizational and communication skills. Proficiency in Microsoft Office and a solid understanding of the mortgage process are required for this position.

Skills

Customer service
Communication
Organizational skills
Multi-tasking
Microsoft Office
Word
Power Point
Excel
Outlook
Problem solving
Mortgage process knowledge
Sales support
Time management
Client contact management
Administrative support

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Administrative Support
Sales Support
Client Service
Microsoft Office
Mortgage Process
Home Financing
Credit Granting
RBCNet
Sales & Service Platform
Data Management
Record Keeping
Marketing Initiatives
Customer Relations
Banking
Financial Services

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