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Added 21 mins ago
NF
Front End Assistant Department Manager Part Time Day
No Frills
Saskatoon, SK
- Part-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 21 mins ago
AE
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AB · Edmonton, AB
- Full-time
Opportunities to participate in social club activities and events
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- Temporary
Excellent interpersonal skills, in both individual and team work.
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CC
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Saskatoon, SK
- Part-time
Scheduled hours of work may be reduced when a statutory holiday is recognized
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Continuing Care Assistant
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- Full-time
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Added 1 hour ago
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Donation Processing Assistant
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Edmonton, AB
- Full-time
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- Part-time
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Added 1 hour ago
NG
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Work fluently in PowerSchool Database (i.e. student attendance/demographic changes/detailed attendance reports)
Added 1 hour ago
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Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
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Added 1 hour ago
Assistant or Associate Professor, Johnson Shoyama Graduate School of Public Policy
University of Saskatchewan
Saskatoon, SK
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Continuing Care Assistant
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Adhere to work schedule to ensure program stays within ratio and provide adequate notice to supervisor regarding unexpected scheduling changes
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Administrative Assistant - Head Office - Admin
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…meetings and supporting day-to-day office operations, your work will help keep our teams organized and connected. If you communicate clearly, pay attention to detail, and adapt to changing…
Added 2 hours ago
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Added 2 hours ago
BL
Office Administrative Assistant
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RBC

Mortgage Specialist Assistant

AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

**This is a contract position to cover a Maternity Leave

As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive client contact management. Develops relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently.

What will you do?

· Consistently provide superior responsive service to client fax / e-mail / telephone requests

· Consistently provide superior responsive execution and delivery of client transactions/requests

· Familiar with key referral sources and has a strong knowledge of mortgage process which facilitates solutions and problem resolutions

· Demonstrated personal commitment to ensure skills and knowledge are up-to-date and meet position requirements

· Takes the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites

· Manages Mortgage Specialist’s e-mail/mail, proactively responding to correspondence/requests and prioritizes for Mortgage Specialist to read

· Ensures Mortgage Specialist’s diary is effectively time managed to create capacity for all required activities

· Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records

· Ensures Mortgage Specialist’s needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.

· Supports the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting

What do you need to succeed?

Must-have

· Minimum 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice and responding to client requests

· Exceptional customer service skills

· Excellent communication skills, oral/written skills, good business writing

· Strong organizational skills with the ability to multi-task and prioritize

· Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook

· Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)

Nice-to-have

· Resourcefulness and able to work independently

· Sales-oriented, self-motivated, self-managed and thrive in a fast paced environment

· Strong problem solving skills with a sense of urgency

· Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet will be considered an asset

· Strong knowledge of the mortgage process and Home Financing products is an asset

Job Skills

Client Centricity, Communication, Critical Thinking, Curious Mindset

Additional Job Details

Address:

6204 CURRENTS DR NW:EDMONTON

City:

Edmonton

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Mortgage Specialist Assistant supports a top-producing Mortgage Specialist by managing client communications, office routines, and transaction processing. They ensure operational efficiency by maintaining files, managing schedules, and preparing documentation for credit granting.

Requirements

Candidates must have at least two years of experience in a sales support or service role and possess strong organizational and communication skills. Proficiency in Microsoft Office and a solid understanding of the mortgage process are required for this position.

Skills

Customer service
Communication
Organizational skills
Multi-tasking
Microsoft Office
Word
Power Point
Excel
Outlook
Problem solving
Mortgage process knowledge
Sales support
Time management
Client contact management
Administrative support

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Administrative Support
Sales Support
Client Service
Microsoft Office
Mortgage Process
Home Financing
Credit Granting
RBCNet
Sales & Service Platform
Data Management
Record Keeping
Marketing Initiatives
Customer Relations
Banking
Financial Services

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