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Added 10 mins ago
NH
ADMINISTRATIVE ASSISTANT, CLINICAL RESEARCH
Northern Health - BC
Prince George, BC
- Full-time
Northern Health is looking for an experienced, highly efficient, and self-directed Assistant, Clinical Research to support the Research Innovation and Evaluation department.
Added 10 mins ago
B
Executive Assistant
Brookfield
Toronto, ON
- Full-time
A minimum of three (3) years’ experience as an Executive Assistant
Added 10 mins ago
CG
Assistant Manager, Food Services, ETS
Compass Group Canada
Algoma Unorganized North Part, ON
- Full-time
Now, If You Were To Come On Board As An Assistant Manager, We’d Ask You To Do The Following For Us
Added 10 mins ago
IF
Lawyer – Litigation
iA Financial Group (Industrial Alliance)
Quebec, QC
- Temporary
Effectively manage your schedule with the support and collaboration of a legal assistant.
Added 10 mins ago
MS
Freedom of Information Assistant
Marberg Staffing
Toronto, ON
- Temporary
Freedom of Information Assistant for provincial government ministry client, downtown Toronto.
Added 10 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Portage la Prairie, MB
- Part-time
Communicate daily issues and supply deficiencies to City/Assistant Coordinator
Added 10 mins ago
BA
Executive Assistant
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
A minimum of three (3) years’ experience as an Executive Assistant
Added 10 mins ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Vaughan, ON
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 10 mins ago
B
Executive Assistant
BDO
Vancouver, BC
- Full-time
BDO Canada LLP is looking for a Executive Assistant in our Vancouver location. This is a new role and presents an excellent opportunity to contribute to a well-established practice within a…
Added 10 mins ago
AM
Procurement Assistant Manager, Facilities
A.P. Moller - Maersk
Mississauga, ON
- Full-time
The Procurement Assistant Manager, Facilities is responsible for driving commercial and execution activities across the Source-to-Contract and Demand-to-Delivery lifecycle for Facilities…
Added 10 mins ago
TU
Engineer
The University of British Columbia
Kelowna, BC
- $5,713 to $6,545 CAD / month
- Full-time
Reports to the Assistant Chief Engineer. Maintains effective working relationships with a variety of internal and external groups, including UBC faculties, staff and administrative…
Added 10 mins ago
GA
Assistant Manager, Commercialization Programs (6 Month Contract)
Give and Go Prepared Foods
Toronto, ON · Etobicoke, ON
- $80,000 to $95,000 CAD / year
- Contract
Added 10 mins ago
OH
Payroll Assistant
Ontario Health atHome
London, ON
- Full-time
Ontario Health atHome is seeking a Payroll Assistant ! Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.
Added 10 mins ago
D
Assistant Team Leader
Dollarama
Winkler, MB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 10 mins ago
SF
Assistant Area Manager, Grande Prairie
Sabail FC
Grande Prairie, AB
- Full-time
Colter Energy is seeking an Assistant Operations Manager to join our Grande Prairie team. This position supports the daily operations of the base, provides leadership to field employees and…
Added 10 mins ago
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Assistant Store Manager | Orchard Park
Michael Hill
Kelowna, BC
- Full-time
Join Michael Hill Orchard Park as an Assistant Store Manager and bring your passion for sales, customer service, and team leadership to a supportive retail environment. Help drive results,…
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Senior Accountant
Robert Half
North Vancouver, BC
- $85,000 to $105,000 CAD / year
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Reporting to the Assistant Controller, your responsibilities will include:
Added 10 mins ago
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IT Support Analyst - Contract
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New Westminster, BC
- $72,000 to $87,000 CAD / year
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Added 10 mins ago
WI
Project Assistant, Buildings M&E
WSP in Canada
Vancouver, BC
- Full-time
As a Project Assistant, Mechanical and Electrical Engineering, based in our Vancouver office, you'll support the Buildings mechanical and electrical engineering team across active projects…
Added 10 mins ago
MB
IT Support Analyst
Martin Brower UK and Ireland
New Westminster, BC
- Contract
Added 10 mins ago
LB
Executive Assistant to Chief Executive Officer
Luann Bagg Staffing Inc.
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $115,000 USD / year
- Contract
Executive Assistant to the CEO (This is a seven month contract that could be extended)
Added 10 mins ago
EH
Hotel General Manager
Evolution HR Services (Vancouver Island)
Nanaimo, BC
- Full-time
Are you a visionary Hotel General Manager or a seasoned Assistant General Manager ready for your next opportunity? Join the Inn on Long Lake and lead a hotel with an outstanding workplace…
Added 10 mins ago
BD
Office Services Coordinator
Black Diamond Group
Calgary, AB
- Full-time
The coordinator works collaboratively with the Receptionist, Office Services Assistant and internal partners to ensure consistent service, timely follow-through and continuous improvement…
Added 10 mins ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
Added 10 mins ago
S
Executive Assistant, Credit
Sagard
Toronto, ON
- Full-time
Based in Toronto, the Executive Assistant is a key member of the Credit team, supporting professionals from partners and principals to associates. This person will keep the team connected…

RBC

Mortgage Specialist Assistant

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the opportunity?

As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive client contact management. Develops relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently.

What will you do?

Consistently provide superior responsive service to client fax / e-mail / telephone requests
Consistently provide superior responsive execution and delivery of client transactions/requests
Familiar with key referral sources and has a strong knowledge of mortgage process which facilitates solutions and problem resolutions
Demonstrated personal commitment to ensure skills and knowledge are up-to-date and meet position requirements
Takes the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites
Manages Mortgage Specialist’s e-mail/mail, proactively responding to correspondence/requests and prioritizes for Mortgage Specialist to read
Ensures Mortgage Specialist’s diary is effectively time managed to create capacity for all required activities
Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records
Ensures Mortgage Specialist’s needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.
Supports the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting

What do you need to succeed?

Must-have

Minimum 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice and responding to client requests
Exceptional customer service skills
Excellent communication skills, oral/written skills, good business writing
Strong organizational skills with the ability to multi-task and prioritize
Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook
Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications

Nice-to-have

Resourcefulness and able to work independently
Sales-oriented, self-motivated, self-managed and thrive in a fast paced environment
Strong problem solving skills with a sense of urgency
Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet will be considered an asset
Strong knowledge of the mortgage process and Home Financing products is an asset
Korean language preferred

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Client Centricity, Communication, Critical Thinking, Curious Mindset

Additional Job Details

Address:

1510 FINCH AVE E:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-27

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Provide responsive administrative and client service support to a high-performing Mortgage Specialist, including managing communications, scheduling, office routines, and client transactions. Prepare presentation and marketing materials, support mortgage file completion and validation, and ensure due diligence requirements are met before credit submission.

Requirements

Requires at least two years of strong service and sales-support experience working with a sales team, along with excellent customer service, communication, organization, and prioritization skills. Strong Microsoft Office and digital communications skills are required; mortgage process knowledge, RBC systems experience, and Korean language ability are preferred assets.

Skills

Customer Service
Sales Support
Mortgage Process Knowledge
Communication
Business Writing
Organization
Multitasking
Prioritization
Microsoft Office
Problem Solving
Time Management
File Management
Transaction Processing
Digital Communication Tools
Home Financing Products

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist Assistant
Mortgage Process
Home Financing Products
Homebase Files
Credit Granting
Client Service
Sales Support
Client Contact Management
Transaction Processing
Referral Sources
Due Diligence
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Web-Based Meetings
Social Media
Digital Banking
Mobile Applications
RBCNet
Sales & Service Platform
Email Management
Calendar Management
Marketing Initiatives
Presentation Materials
File and Records Management
Korean Language

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