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Added 8 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and…
Added 23 mins ago
R
Programme d’apprentissage – Inspecteur/Monteur / Apprenticeship Program - Inspector/Fitter
Rolls-Royce
Montreal, QC
- Full-time
At Rolls-Royce Canada, you’ll develop specialist skills in one of the following roles:
Added 23 mins ago
Patient & Family Experience Specialist - Patient & Family Experience
CAMH
Toronto, ON
…with the Experience Lead, the Patient and Family Experience Specialist role supports with management of the day-to-day operations of the Patient and Family Experience Office and Family…
Added 23 mins ago
AS
Director of Finance
Accountant Staffing
Souris, PE
- $120,000 to $135,000 CAD / year
- Full-time
Accountant Staffing is Atlantic Canada's only specialist recruitment firm focusing exclusively on the placement of accounting and finance professionals. Organizations use the services of…
Added 23 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and…
Added 37 mins ago
C
IT System Architecture Specialist
CAE
Montreal, QC
- Full-time
As an IT System Architecture Specialist on our team, your mission is to be the technical leader in multidisciplinary teams including architecture, customer experience, cybersecurity,…
Added 37 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 37 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 52 mins ago
CO
Specialist Cyber Diplomacy & Governance (Business Strategy & Planning)
City of Toronto
Toronto, ON
- Full-time
The Specialist, Cyber Diplomacy & Governance provides senior-level technical and business advice, support, and services to City divisions, agencies, and corporations on cyber security…
Added 53 mins ago
PL
Senior Global Payroll Specialist
PartnerRE Ltd.
Toronto, ON
- $102,533 to $125,318 CAD / year
Please follow our Careers page for all updates on new positions. We look forward to receiving your application.
Added 53 mins ago
T
Technical Sales Specialist – Southwestern Ontario
Topring
ON · Southwestern Ontario, Ontario
- Full-time
We are looking for a Technical Sales Specialist to support our growth in the Southwestern Ontario. In this newly created role, you will combine strong technical expertise with a sales…
Added 1 hour ago
HI
Privacy and Compliance Specialist
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Contract
Added 1 hour ago
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Beauty Specialist, Hourly Part Time Day Greenlight Requisition
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St. John's, NL
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 1 hour ago
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Samsung Home Electronics Sales and Product Specialist
Acosta
Quebec, QC
- Part-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
Added 2 hours ago
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Beauty Specialist, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 2 hours ago
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RQ11316 - Systems Testing/QA Specialist
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Toronto, ON
- Full-time
Experience testing Oracle Siebel CRM application is a strong asset
Added 3 hours ago
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Customer Relations Specialist
Explore!
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
…When this happens, it is the role of the Customer Relations Specialist to investigate and resolve issues. Such issues can occur at any time, from before travel, right through to the end of…
Added 4 hours ago
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English (US) Podcast Localization Specialist
Jobgether
Canada
- $27 to $32 USD / hour
- Full-time
…partner is looking for an English (US) Podcast Localization Specialist based in…
Added 4 hours ago
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Bilingual Sales Ops Specialist
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Bilingual Sales Ops Specialist based in Montreal, Quebec,…
Added 4 hours ago
BT
Staff Accountant - Dresden
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ON · Chatham-Kent, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 5 hours ago
YR
Abilities Management Specialist
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
Added 5 hours ago
YR
Project and Professional Development Specialist
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
…development, and delivery of adult learning solutions, including the application of adult learning principles and instructional design…
Added 5 hours ago
MI
Sr. Specialist Enterprise Solution Architect (m|w|x)
Magna International
Aurora, ON
- Full-time
As a Senior Specialist Enterprise Solution Architect, you are responsible for designing and governing enterprise-level, cross-domain solution architectures within the MPT IT landscape.
Added 6 hours ago
RB
Client Advisor
Royal Bank of Canada
Regina, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 7 hours ago
J
Bilingual Sales Ops Specialist
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Bilingual Sales Ops Specialist based in Montreal, Quebec,…

RBC

Mortgage Specialist Assistant

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the opportunity?

As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive client contact management. Develops relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently.

What will you do?

Consistently provide superior responsive service to client fax / e-mail / telephone requests
Consistently provide superior responsive execution and delivery of client transactions/requests
Familiar with key referral sources and has a strong knowledge of mortgage process which facilitates solutions and problem resolutions
Demonstrated personal commitment to ensure skills and knowledge are up-to-date and meet position requirements
Takes the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites
Manages Mortgage Specialist’s e-mail/mail, proactively responding to correspondence/requests and prioritizes for Mortgage Specialist to read
Ensures Mortgage Specialist’s diary is effectively time managed to create capacity for all required activities
Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records
Ensures Mortgage Specialist’s needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.
Supports the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting

What do you need to succeed?

Must-have

Minimum 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice and responding to client requests
Exceptional customer service skills
Excellent communication skills, oral/written skills, good business writing
Strong organizational skills with the ability to multi-task and prioritize
Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook
Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications

Nice-to-have

Resourcefulness and able to work independently
Sales-oriented, self-motivated, self-managed and thrive in a fast paced environment
Strong problem solving skills with a sense of urgency
Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet will be considered an asset
Strong knowledge of the mortgage process and Home Financing products is an asset
Korean language preferred

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Client Centricity, Communication, Critical Thinking, Curious Mindset

Additional Job Details

Address:

1510 FINCH AVE E:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-27

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Provide responsive administrative and client service support to a high-performing Mortgage Specialist, including managing communications, scheduling, office routines, and client transactions. Prepare presentation and marketing materials, support mortgage file completion and validation, and ensure due diligence requirements are met before credit submission.

Requirements

Requires at least two years of strong service and sales-support experience working with a sales team, along with excellent customer service, communication, organization, and prioritization skills. Strong Microsoft Office and digital communications skills are required; mortgage process knowledge, RBC systems experience, and Korean language ability are preferred assets.

Skills

Customer Service
Sales Support
Mortgage Process Knowledge
Communication
Business Writing
Organization
Multitasking
Prioritization
Microsoft Office
Problem Solving
Time Management
File Management
Transaction Processing
Digital Communication Tools
Home Financing Products

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist Assistant
Mortgage Process
Home Financing Products
Homebase Files
Credit Granting
Client Service
Sales Support
Client Contact Management
Transaction Processing
Referral Sources
Due Diligence
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Web-Based Meetings
Social Media
Digital Banking
Mobile Applications
RBCNet
Sales & Service Platform
Email Management
Calendar Management
Marketing Initiatives
Presentation Materials
File and Records Management
Korean Language

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