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Added 31 mins ago
BI
Environmental Health Safety Specialist
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…control products used by process industries in a wide variety of applications. This diverse market presence provides stability even under the toughest economic…
Added 31 mins ago
K
Design Technologist
Kinectrics
Toronto, ON
- Full-time
Added 1 hour ago
WH
Lead, WELLTrust Consent & Patient Experience Program
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
Added 1 hour ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 1 hour ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 1 hour ago
PH
Geriatric Medicine Specialist, Geriatric Oncology - BC Cancer Vancouver
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Vancouver, BC
- Temporary
Geriatric Medicine Specialist, Geriatric Oncology
Added 2 hours ago
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Spécialiste infrastructure / Infrastructure Specialist
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Brossard, QC
- Full-time
Eaton is currently seeking an Infrastructure Specialist - Infrastructure Services Solutions primarily for its Brossard site, but also periodically for the Lévis, Lachine and Laval sites, as…
Added 2 hours ago
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HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Added 3 hours ago
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Vocational Specialist
Lifemark Health Group
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- Full-time
Based in Fort McMurray, AB the Vocational Rehabilitation Specialist will be responsible for working with clients to assess skills, organize and facilitate training, identify training and/or…
Added 3 hours ago
TH
Program Manager, Indigenous Health
The Hospital for Sick Children
Toronto, ON
- Full-time
…partnership with the Indigenous Health Interprofessional Education Specialist, including foundational learning, micro-learning embedded into clinical workflows, smudging policy education,…
Added 3 hours ago
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Samsung Home Electronics Sales and Product Specialist
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Regina, SK
- Full-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
Added 3 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Advertised as: Elevated Support Senior Specialist
Added 3 hours ago
BT
Staff Accountant, Assurance & Advisory
Baker Tilly Canada
Guelph, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 hours ago
RB
Senior GES Payments Specialist - 1 year contract
Royal Bank of Canada
Toronto, ON
- Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 3 hours ago
RB
Senior GES Payments Specialist - 6 month contract
Royal Bank of Canada
Toronto, ON
- Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 3 hours ago
R
Senior GES Payments Specialist - 6 month contract
RBC
Toronto, ON
- Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 4 hours ago
R
Senior GES Payments Specialist - 1 year contract
RBC
Toronto, ON
- Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 4 hours ago
C
Client Engagement Associate [Hourly]
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- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
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- Full-time
This is more than a job -- it's your entry point into the dynamic group insurance industry. As a Group Benefits Specialist, you'll gain hands-on experience with Canada's top benefits…
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Technical Services - Security Systems Specialists
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- Full-time
If you are a certified Integration Specialist looking to work with advanced security technologies and enterprise‑level systems, we encourage you to apply.
Added 6 hours ago
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Avaya Aura Security Remediation Consultant
Anovia
Remote, Canada
- $36 to $43 CAD / hour
- Temporary
- Remote
The ideal candidate is a methodical Avaya Aura specialist who has applied Security Service Packs in production voice environments. You communicate clearly with clients, document your work…
Added 6 hours ago
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Pediatrics
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Chilliwack, BC
- Full-time
Applications from new graduates would be welcome and mentoring over two years would be provided to those applicants. Job share applications are welcome. The post holders would be based…
Added 6 hours ago
Product Development Specialist / Spécialiste, développement de produits
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As Product Development Specialist, you will be the engine behind Earth Rated's portfolio evolution - identifying, prioritizing and executing product renovations, extensions and high-impact…
Added 7 hours ago
Senior Project Manager
Konrad
Toronto, ON
…for our clients. The internal title for this role is Senior Specialist,…
Added 7 hours ago
Project Manager
Konrad
Toronto, ON
This role sits on our Digital team, where your internal title will be Specialist, Digital, working primarily in a project management capacity across client engagements. As a Specialist,…

RBC

Mortgage Specialist Assistant

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive client contact management. Develops relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently.

What will you do?

· Consistently provide superior responsive service to client fax / e-mail / telephone requests

· Consistently provide superior responsive execution and delivery of client transactions/requests

· Familiar with key referral sources and has a strong knowledge of mortgage process which facilitates solutions and problem resolutions

· Demonstrated personal commitment to ensure skills and knowledge are up-to-date and meet position requirements

· Takes the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites

· Manages Mortgage Specialist’s e-mail/mail, proactively responding to correspondence/requests and prioritizes for Mortgage Specialist to read

· Ensures Mortgage Specialist’s diary is effectively time managed to create capacity for all required activities

· Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records

· Ensures Mortgage Specialist’s needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.

· Supports the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting

What do you need to succeed?

Must-have

· Minimum 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice and responding to client requests

· Exceptional customer service skills

· Excellent communication skills, oral/written skills, good business writing

· Strong organizational skills with the ability to multi-task and prioritize

· Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook

· Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)

Nice-to-have

· Resourcefulness and able to work independently

· Sales-oriented, self-motivated, self-managed and thrive in a fast paced environment

· Strong problem solving skills with a sense of urgency

· Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet will be considered an asset

· Strong knowledge of credit and the mortgage process and Home Financing products is an asset

Job Skills

Client Centricity, Communication, Critical Thinking, Curious Mindset

Additional Job Details

Address:

2121 CARLING AVE:OTTAWA

City:

Ottawa

Country:

Canada

Work hours/week:

18.75

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

2026-11-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Mortgage Specialist Assistant supports a top-producing Mortgage Specialist by managing client communications, scheduling, and administrative office routines. They also assist in preparing marketing materials and validating mortgage files to ensure due diligence requirements are met before submission.

Requirements

Candidates must have at least 2 years of experience in a sales support or service role and possess exceptional customer service and communication skills. Proficiency in Microsoft Office and a strong understanding of the mortgage process are essential for success in this position.

Skills

Customer service
Communication
Organizational skills
Multi-tasking
Microsoft Office
Word
Power Point
Excel
Outlook
Problem solving
Mortgage process
Sales support
Administrative support
Time management
Client contact management

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Administrative Support
Sales Support
Client Service
Microsoft Office
Word
Power Point
Excel
Outlook
Mortgage Process
Credit Granting
Home Financing
RBCNet
Sales & Service Platform
Time Management
Record Keeping
Marketing Initiatives
Communication
Problem Solving
Banking

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