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Added 13 days ago
Data Platform Engineering Manager
TD
Toronto, ON
Full-time
Define operational support processes, service-level agreements, and issue management procedures.
Added 9 days ago
Customer Experience Associate - Future Opportunities In Brampton
TD
Brampton, ON
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 9 days ago
Customer Experience Associate
TD
Oyen, AB
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 24 days ago
Corporate Tax, Senior Associate
Pwc Canada
Calgary, AB
Full-time
…that have earned you the reputation of providing excellence in client service focused on helping clients solve their…
Added 12 days ago
Store Associate
Sherwin-Williams
Halifax, NS
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 13 days ago
Client Associate (IR licensed) CIBC Wood Gundy
CIBC
Surrey, BC
Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 16 days ago
Membership Sales Associate
Orangetheory Fitness Affiliates
Port Moody, BC
$18.25 to $19 CAD / hour
Part-time
Added 25 days ago
Environmental Services Supervisor Part Time
Compass Group Canada
Kingston, ON
Part-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 9 days ago
Senior Manager, Royal Distinction Associates
Royal Bank of Canada
Montreal, QC
Full-time
…markets and investment products through multiple digital and service channels. We are at the leading edge of digital innovation and client experience. Joining Direct Investing is an…
Added 22 days ago
Trust Associate, Scotiatrust - Montreal/Quebec City
Scotiabank
Montreal, QC
As a Trust Associate in a Scotia Wealth Management Office, you provide proactive administrative and client service support to a Trust Officer and their account portfolio of varying size and…
Added 8 days ago
Sales Associate - Karl Lagerfeld Paris (Seasonal Part-Time)
GIII Retail Group
Richmond, BC
Part-time · Temporary
As a Sales Associate, you will help create an elevated and welcoming shopping experience by understanding each customer’s needs, offering thoughtful product and styling recommendations, and…
Added 8 days ago
Sales Associate - Karl Lagerfeld Paris (Seasonal Part-Time)
GIII Retail Group
Calgary, AB
Part-time · Temporary
As a Sales Associate, you will help create an elevated and welcoming shopping experience by understanding each customer’s needs, offering thoughtful product and styling recommendations, and…
Added 8 days ago
Sales Associate - Karl Lagerfeld Paris (Seasonal Part-Time)
GIII Retail Group
Toronto, ON
Part-time · Temporary
As a Sales Associate, you will help create an elevated and welcoming shopping experience by understanding each customer’s needs, offering thoughtful product and styling recommendations, and…
Added 8 days ago
PT Sales Associate-2
TORY BURCH
ON · Ontario, Canada
Part-time
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment…
Added 8 days ago
Service Desk Associate Part Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
Part-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 9 days ago
Operations Associate
RBC
Toronto, ON
Full-time
…oversight on complex processes, provide analysis, and customer service support for exception-based complex and/or highly specialized Operation’s processes. Incumbent will review, verify,…
Added 9 days ago
Senior Manager, Royal Distinction Associates
RBC
Montreal, QC
Full-time
…markets and investment products through multiple digital and service channels. We are at the leading edge of digital innovation and client experience. Joining Direct Investing is an…
Added 9 days ago
Financial Transformation, Senior Associate
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
Full-time
As a Financial Transformation, Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 8 days ago
Senior Manager, Royal Distinction Associates- EN
RBC
Montreal, QC
Full-time
…markets and investment products through multiple digital and service channels. We are at the leading edge of digital innovation and client experience. Joining Direct Investing is an…
Added 9 days ago
Citi Commercial Bank – Associé en services bancaires commerciaux, vice-présidence adjointe (bilingue français-anglais) / Citi Commercial Bank – Commercial Associate, AVP (French/English Bilingual)
Citi
Montreal, QC
Full-time
…intermédiaire présentes à l’international en mettant à leur service une connaissance approfondie de leur secteur et une expertise locale, de même qu’en leur offrant un soutien aux services…
Added 9 days ago
Seasonal Sales Support Associate (Luxury Retail)
Fourth Floor
Toronto, ON
$33.48 to $36.13 CAD / hour
Contract
Our client, a globally recognized luxury fashion house, is seeking Seasonal Sales Support Associates for its Toronto boutique during the busy holiday season.
Added 9 days ago
Veterinary Assistant, Internal Medicine, Western Veterinary Specialist and Emergency Centre
VCA Animal Hospitals
Calgary, AB
Full-time
…Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named…
Added 9 days ago
Veterinary Technologist, Radiation Therapy, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
Full-time
Candidates should have advanced technical skills, exceptional client service skills, excellent communication skills, and have a special interest in oncology. Come be a part of Calgary’s…
Added 9 days ago
(CAN) Associé, marchandise générale
Walmart Canada
Montreal, QC
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 9 days ago
Personal Banking Associate
TD
High River, AB
Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…

RBC

Operations Associate

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 18, 2026

Apply About employer

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Original job description

Job Description

What is the opportunity?

The primary purpose for this position is to perform daily oversight on complex processes, provide analysis, and customer service support for exception-based complex and/or highly specialized Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers or industry participants.

What will you do?

Provide accurate analysis and processing support for exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role.
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants. Address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate following established department procedures.
Reduce risk or increase efficiencies by suggesting process changes and system modifications.
Provide accurate analysis and processing support for manual, exception-based complex, and/or highly specialized processes within a specific Operations department. Accurately review, verify and/or record data in technology support department processes.
Train and act as a resource for other Operation’s team members.

What do you need to succeed?

Must haves:

1+ year prior securities, banking, technology industry and/or job specific related industry
4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3+ years of securities, banking, technology and/or job specific industry experience

Nice-to-have:

Ability to handle multiple priorities in a fast paced and deadline driven environment
Ability to understand and meet business daily support needs on an ongoing basis
Ability to work independently and within a team environment
Customer service skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies

Job Skills

Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-18

Application Deadline:

2026-10-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Operations Associate performs daily oversight of complex processes, provides analysis, and delivers customer service support for specialized operations. They are responsible for reviewing, verifying, and recording data into technology systems while resolving inquiries from internal and external stakeholders.

Requirements

Candidates must have at least one year of experience in securities, banking, or technology, combined with a four-year degree. Alternatively, a high school diploma with three or more years of relevant industry experience is accepted.

Skills

Adaptability
Critical thinking
Customer service
Decision making
Operational delivery
Process improvements
Time management
Data entry
Problem resolution
Research
Analytical skills
Banking operations
Securities industry knowledge
Team collaboration

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching and managing opportunities
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Operations
Banking
Securities
Data entry
Customer service
Process improvement
Risk reduction
Wealth management
Financial services
Analytical support
Exception processing
Team leadership
Problem resolution
Business units
Industry participants
Operational efficiency
Technology systems
Accountability
Deadline driven
Collaboration

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