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Added 14 mins ago
II
Consultant – Executive, Training Division
Indian Institutes of Public Health (IIPHs)
Delhi, ON
- Full-time
Raise purchase orders (POs), process vendor payments, reconcile accounts, and prepare basic financial vouchers.
Added 14 mins ago
KF
Branch Ambassador - Burk's Falls and South River
Kawartha Financial Services
Burk's Falls, ON · Burks Falls, ON
- Part-time
Direct members to an Advisor who can offer needs-based advice that will enhance their financial well-being
Added 14 mins ago
C
Expert Program and Project Management
CN
Quebec, QC
- Full-time
The role is responsible for the end-to-end planning, execution, and financial management of various IT projects. Working closely with Delivery Managers and cross-functional teams, the…
Added 14 mins ago
AI
Account Executive
All-Risks Insurance Brokers Limited
Woodbridge, ON
- Full-time
Previous experience in an insurance brokerage or related financial services environment is an asset, as is knowledge of the Ontario insurance market.
Added 14 mins ago
A
FP&A Analyst – Budgeting & Forecasting
Applicantz
Montreal, QC
- $50 to $60 CAD / hour
- Contract
Added 14 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Montreal, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 14 mins ago
PG
SAS Developer
Pacer Group
Toronto, ON
- $60 to $62 CAD / hour
- Contract
Added 15 mins ago
S
Senior Auditor (Contract)
Sobeys
Stellarton, NS
- Contract
…with opportunities to contribute to Internal Controls over Financial Reporting, Transformation Assurance, and IT…
Added 15 mins ago
L
Senior FinOps Engineer / Cloud Cost Optimization Lead
Luxoft
Toronto, ON
- Contract
…expertise with automation, operational discipline and measurable financial…
Added 15 mins ago
MU
ACCOUNTING CLERK (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Added 15 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Laval, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 15 mins ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 15 mins ago
A
Financial Reporting Analyst - FP&A
Applicantz
Montreal, QC
- $50 to $60 CAD / hour
- Contract
Looking for a Financial Analyst FP&A, who compiles and analyzes financial information for the organization. Develops integrated revenue and expense analyses, projections, reports, and…
Added 15 mins ago
CA
Actuarial Consultant
Co-operators Assurance et services financiers
Quebec, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 15 mins ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 15 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Toronto, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 15 mins ago
CF
Business Processing Associate (6 Months Contract)
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 15 mins ago
BR
Senior Accounting Analyst
BJRC Recruiting
Brampton, ON
- Full-time
Assist the Corporate Controller with financial statements, management reporting, and year-end audit requirements.
Added 15 mins ago
D
Senior SDET / Quality Engineering Lead/Architect
Droisys
Brampton, ON
- Contract
Build data validation frameworks for complex financial data pipelines across SQL and NoSQL stores.
Added 15 mins ago
I
Lease Auditor Specialist
Indigo
Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
Manager once Removed (MOR): Chief financial officer
Added 15 mins ago
P
Administrateur de magasin temps partiel jour
Pharmaprix
Quebec, QC
- Part-time
Added 15 mins ago
S
Customer Experience Associate - King & Ontario (18.75 hours/week)
Scotiabank
Kitchener, ON
- Full-time
…customers first, and our priority is to help them achieve their financial…
Added 15 mins ago
B
Senor Analyst, Strategy
Beautifi
Vancouver, BC
- Full-time
Beautifi is a Canadian financial technology company that offers Canadians flexible financing solutions for elective medical procedures ranging from plastic surgery to fertility, dental, and…
Added 15 mins ago
B
Manager, Strategy & Transformation
Beautifi
Vancouver, BC
- Full-time
Beautifi is a Canadian financial technology company that offers Canadians flexible financing solutions for elective medical procedures ranging from plastic surgery to fertility, dental, and…
Added 15 mins ago
A
Finance Manager
Altis
Vancouver, BC · Greater Vancouver, BC
- $110,000 to $135,000 CAD / year
- Contract
…estate services organization, where you'll play a key role in financial consolidation, reporting, and supporting international finance…

RBC

Operations Specialist

Montreal, QC, Canada

Full-time

Apply on rbc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Description

What is the opportunity?

As an Operations Specialist with the RESP, RDSP Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA ( Tax Free Savings Account Investment ) Investigations team, you will be responsible for the fulfillment and/or servicing of complex client transactions, using extensive knowledge of related RBC products and services. You will also assume ownership and personal accountability for resolution of any issues related to the specific group, function or process. You will act as a referral point for other team members for the applicable policy, process and procedure to support Client First and adherence to operational risk, compliance and AML (

Anti-Money Laundering) requirements.

What will you do?

Act as a functional technical/product/operational expert (end-to-end process) and as the escalation/referral point of contact for sales and service environments
Assuming ownership and accountability for the resolution of complex issues and concerns and provides value added input to ensure client experience is a key factor in day-to-day business processing
Use problem solving tools and analysis techniques to break apart complex situations/problems in a systematic way, go beyond answering questions to identify issues
Fulfill clients’ needs at first point of contact with incoming work received from sales and service partners through various channels: paper, e-mail; fax etc
Work as an integral part of the team in introducing and educating people to new value-added approaches and follow established Coaching Routines and related activity to drive high performance and enhance client experience
Continue reacting and adapting to changes as work required
Process work volumes as measured through established service quality standards (e.g. Client Service Commitments) and work on several bank applications, e.g. sales platform; e-mail; on demand; in order to complete tasks

What do you need to succeed?

Must-have

In-depth knowledge of RBC operations and related systems, including Microsoft applications and tools
In-Depth knowledge of Investment Products (RESP,RDSP, and TFSA preferred) Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA (Tax Free Savings Account Investment)
Must be within a commutable distance to one of our Centers
Ability to work effectively under pressure and with tight deadlines, to maintain a superior level of customer service
Proven effective analytical mindset and problem-solving skills
In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
Ability to work with minimal supervision and deal with ambiguity
Customer service orientated, with a demonstrated concern for quality and promotion of collaborative teamwork
Ability to work shifts within the hours of 8h00 to 16h30, Monday to Friday, with flexibility to work overtime

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Full-time RBC employee status with unlimited earning potential and full benefits
Work with a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Ability to make a difference and lasting impact

Job Skills

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-10

Application Deadline:

2026-11-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on rbc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Operations Specialist is responsible for fulfilling complex client transactions and resolving issues related to RESP, RDSP, and TFSA products. They act as a technical expert and referral point for team members to ensure adherence to operational risk and compliance standards.

Requirements

Candidates must have in-depth knowledge of RBC operations, investment products, and relevant systems. Strong analytical, problem-solving, and customer service skills are required, along with the ability to work effectively under pressure.

Skills

Operations management
Investment products
RESP
RDSP
TFSA
Problem solving
Analytical mindset
Customer service
Risk management
Compliance
AML
Data entry
Microsoft applications
Teamwork
Communication
Process improvement

Benefits

Full-time status
Unlimited earning potential
Full benefits
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Operations Specialist
RESP
RDSP
TFSA
RBC
Investment Products
AML
Compliance
Operational Risk
Client Service
Microsoft Applications
Analytical Skills
Problem Solving
Banking
Financial Services
Transaction Processing
Customer Experience
Coaching
Data Analysis
Process Management

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Work requirements

Jobs in Canada