Jobs in Canada

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Added 1 min ago
L
Human Resources Specialist
Loewen
MB · Manitoba, Canada
- Full-time
HR Specialist, Recruitment & Employee Services
Added 1 min ago
HA
Manager, Signature Events & Community Fundraising
Hope Air
Toronto, ON
- Full-time
…low-income individuals who must travel long distances to access specialist medical care unavailable in their home communities. By removing the financial and logistical barriers of medical…
Added 1 min ago
MC
Communications Specialist
MaKami College
AB · Edmonton, AB
- Full-time
We're seeking a talented Communications Specialist to join our dynamic team and help tell the MaKami story. In this role, you'll craft compelling narratives that connect with our students,…
Added 1 min ago
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Research Security and Trade Compliance Specialist
TRIUMF
Vancouver, BC
- Full-time
TRIUMF's diverse community of nearly 600 multidisciplinary researchers, engineers, technicians, tradespeople, staff, and students create a unique incubator for Canadian excellence, as well…
Added 1 min ago
IC
Licensed Practical Nurse
Island Community Mental Health
Victoria, BC
- Full-time
supervise Mental Health workers and community support workers who assist with aspects of ADL's
Added 1 min ago
Specialist, Technical Network
Bell
Toronto, ON
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week
Added 15 mins ago
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Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators
Toronto, ON · Montreal, QC · Laval, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 15 mins ago
SD
Spécialiste Beauté
Shoppers Drug Mart
Cowansville, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 15 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Newmarket, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 30 mins ago
PH
Clinical Extern Occupational Therapy / Physiotherapy
Providence Healthcare
Toronto, ON
- Temporary
…beyond. Across the full continuum of care, from primary and community services to complex tertiary and quaternary care, as well as post-acute rehabilitation, palliative and long-term care,…
Added 30 mins ago
SJ
Community Addiction Worker Addictions Medicine, St. Joseph's Health Centre
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
CPR/First Aid certification is required
Added 30 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Montreal, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 31 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Laval, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 31 mins ago
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Sales specialist
RONA
Brossard, QC
- Full-time
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona…
Added 31 mins ago
SM
Registered Practical Nurse (RPN) Family Health Team
St. Michael's Hospital
Toronto, ON
- Part-time
The RPN role in the Department of Family and Community Medicine works within a changing environment and in inter-professional teams to advocate for and promote wellness while ensuring the…
Added 31 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Toronto, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 31 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
London, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
VB
Specialist, Electrical Engineer
Vale Base Metals
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are currently seeking a Specialist Engineer, Electrical to join our Power Department in Sudbury. This is a permanent position for an existing vacancy.
Added 31 mins ago
CN
Environmental Specialist, Assessment Follow Up Program
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 31 mins ago
CN
Environmental Specialist, Assessment Follow Up Program
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 31 mins ago
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SIEM Specialist
Onepoint
Montreal, QC
- Full-time
The Specialist also contributes to the following activities: Technical projects and platform enhancements, Service delivery and operational support activities, Internal and external audits,…
Added 31 mins ago
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SIEM Specialist
Wepoint
Montreal, QC
- Full-time
The Specialist also contributes to the following activities: Technical projects and platform enhancements, Service delivery and operational support activities, Internal and external audits,…
Added 31 mins ago
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Financial Planning Specialist
RBC
AB
- Full-time
As an integral member of the Wealth Management Services team, your role as a Financial Planning Specialist is to work with our Advisors to deliver high value customized advice and financial…
Added 31 mins ago
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Operations Specialist
RBC
Montreal, QC
- Full-time
As an Operations Specialist with the RESP, RDSP Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA ( Tax Free Savings Account Investment )…
Added 31 mins ago
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Financial Advisor
RBC
Halifax, NS
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…

RBC

Operations Specialist

Montreal, QC, Canada

Full-time

Apply on rbc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Description

What is the opportunity?

As an Operations Specialist with the RESP, RDSP Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA ( Tax Free Savings Account Investment ) Investigations team, you will be responsible for the fulfillment and/or servicing of complex client transactions, using extensive knowledge of related RBC products and services. You will also assume ownership and personal accountability for resolution of any issues related to the specific group, function or process. You will act as a referral point for other team members for the applicable policy, process and procedure to support Client First and adherence to operational risk, compliance and AML (

Anti-Money Laundering) requirements.

What will you do?

Act as a functional technical/product/operational expert (end-to-end process) and as the escalation/referral point of contact for sales and service environments
Assuming ownership and accountability for the resolution of complex issues and concerns and provides value added input to ensure client experience is a key factor in day-to-day business processing
Use problem solving tools and analysis techniques to break apart complex situations/problems in a systematic way, go beyond answering questions to identify issues
Fulfill clients’ needs at first point of contact with incoming work received from sales and service partners through various channels: paper, e-mail; fax etc
Work as an integral part of the team in introducing and educating people to new value-added approaches and follow established Coaching Routines and related activity to drive high performance and enhance client experience
Continue reacting and adapting to changes as work required
Process work volumes as measured through established service quality standards (e.g. Client Service Commitments) and work on several bank applications, e.g. sales platform; e-mail; on demand; in order to complete tasks

What do you need to succeed?

Must-have

In-depth knowledge of RBC operations and related systems, including Microsoft applications and tools
In-Depth knowledge of Investment Products (RESP,RDSP, and TFSA preferred) Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA (Tax Free Savings Account Investment)
Must be within a commutable distance to one of our Centers
Ability to work effectively under pressure and with tight deadlines, to maintain a superior level of customer service
Proven effective analytical mindset and problem-solving skills
In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
Ability to work with minimal supervision and deal with ambiguity
Customer service orientated, with a demonstrated concern for quality and promotion of collaborative teamwork
Ability to work shifts within the hours of 8h00 to 16h30, Monday to Friday, with flexibility to work overtime

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Full-time RBC employee status with unlimited earning potential and full benefits
Work with a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Ability to make a difference and lasting impact

Job Skills

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-10

Application Deadline:

2026-11-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on rbc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Operations Specialist is responsible for fulfilling complex client transactions and resolving issues related to RESP, RDSP, and TFSA products. They act as a technical expert and referral point for team members to ensure adherence to operational risk and compliance standards.

Requirements

Candidates must have in-depth knowledge of RBC operations, investment products, and relevant systems. Strong analytical, problem-solving, and customer service skills are required, along with the ability to work effectively under pressure.

Skills

Operations management
Investment products
RESP
RDSP
TFSA
Problem solving
Analytical mindset
Customer service
Risk management
Compliance
AML
Data entry
Microsoft applications
Teamwork
Communication
Process improvement

Benefits

Full-time status
Unlimited earning potential
Full benefits
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Operations Specialist
RESP
RDSP
TFSA
RBC
Investment Products
AML
Compliance
Operational Risk
Client Service
Microsoft Applications
Analytical Skills
Problem Solving
Banking
Financial Services
Transaction Processing
Customer Experience
Coaching
Data Analysis
Process Management

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Work requirements

Jobs in Canada