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Added 12 mins ago
BC
Acquisitions Manager
Build Canada Homes | Maisons Canada
ON · Ontario, Canada
- Full-time
The Acquisitions Manager provides project management functions in support of the identification and facilitation of property acquisitions through the federal disposition process in order to…
Added 12 mins ago
M
Senior Manager, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…tracking, reporting cadence, escalation management, and cross-country knowledge sharing. Ensure the AVP and Director have timely, accurate visibility across portfolio priorities and…
Added 12 mins ago
OS
Client Success Manager
OneTEAM Sports Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…athletes, teams, organizations, and communities across the country. To us, sports are a way of life. This belief, and the values that come with it, guide us every…
Added 12 mins ago
LC
Student - Process Optimization Intern (4 or 8 months)
Lactalis Canada
Winchester, ON
- Full-time
…dairy company and to be consistently recognized as one of the country’s top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy…
Added 12 mins ago
CR
Cook - Casual Part Time
COGIR Real Estate
Ottawa, ON
- Part-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 12 mins ago
UI
Product Manager
UAP Inc.
Burnaby, BC
- $70,100 to $87,600 CAD / year
- Full-time
At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have…
Added 27 mins ago
WM
Swing, Driver Commercial
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Immediately reports any unsafe situations or service calls to Route Manager or Dispatch before attempting service.
Added 27 mins ago
Stress Analysis Engineer
BWXT
Peterborough, ON
Reporting to the Pressure Boundary & Analysis Engineering Manager. Responsibilities of the engineer performing this role include setting the technical direction for the overall project and…
Added 42 mins ago
RB
Senior Manager, Treasury Solutions – Corporate, Transaction Banking (SWO)
Royal Bank of Canada
Burlington, ON
- Full-time
As a Senior Manager, Treasury Solutions with RBC’s Treasury Solutions Corporate Coverage team, you will be responsible to proactively provide advice and enable clients to leverage RBC’s…
Added 42 mins ago
EC
Material Handler
EMCO Corporation
Ottawa, ON
- $40,000 to $47,000 CAD / year
- Full-time
…distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization…
Added 56 mins ago
R
Store Manager - Fairview Pointe-Claire
RW&CO
Pointe-Claire, QC
- Full-time
…Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands - Reitmans, RW&CO, and PENN.…
Added 56 mins ago
LC
Product Manager, Digital Health (14 month contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the…
Added 56 mins ago
Digital Broadcast Journalist - Global News
Corus Entertainment
Saint John, NB
At Corus Entertainment, we’re shaping the future of media in Canada - home to the country’s biggest hits, most trusted news, and greatest value. Our mission is simple: to create engaging…
Added 56 mins ago
W
Lifecycle Asset Data Lead - Buildings
WSP
Toronto, ON
- Full-time
Reporting to the Digital Solutions Manager – Buildings, you will work with project delivery teams across Canada to build capabilities to ensure that the asset information WSP delivers to…
Added 56 mins ago
UO
Health and Safety Coordinator (2026-MP-23)
University of Windsor
Windsor, ON
- Full-time
Out-of-Province/Out-of-Country Coverage: Travel with confidence knowing you are protected beyond Ontario.
Added 56 mins ago
R
Senior Manager, Treasury Solutions – Corporate, Transaction Banking (SWO)
RBC
Burlington, ON
- Full-time
As a Senior Manager, Treasury Solutions with RBC’s Treasury Solutions Corporate Coverage team, you will be responsible to proactively provide advice and enable clients to leverage RBC’s…
Added 56 mins ago
R
Assistant Branch Manager - Mobile
RBC
Truro, NS
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 56 mins ago
R
Senior Investment Funds Advisor
RBC
Vancouver, BC
- Full-time
Completion of Conduct and Practices Handbook (CPH) and/or Chartered Investment Manager (CIM) designation.
Added 1 hour ago
A
Industrial Engineer
adidas
Brantford, ON
- Full-time
Perform other special projects or assignments for the Director or Senior Manager of Industrial Engineering
Added 1 hour ago
QE
Trade Compliance & Logistics Manager
Quadro Engineering
Waterloo, ON
- Full-time
Ensure proper tariff classification, country-of-origin management, export licensing, and customs valuation processes.
Added 1 hour ago
DG
Industrial Construction Project Manager II (F&B Industry)
Dennis Group
Mississauga, ON
- Full-time
…concept through bidding, construction, and start-up. As a Project Manager, your responsibility is to ensure each project’s scope, cost and schedule are successfully met. Our projects are…
Added 1 hour ago
TE
Account Manager
Talentfoot Executive Search
Montreal, QC
- Full-time
…expanding customer relationships and increasing demand across the country, the organization is entering an exciting phase of commercial acceleration. To support this momentum, they are…
Added 1 hour ago
TE
Sales Manager
Talentfoot Executive Search
Montreal, QC
- Full-time
…expanding customer relationships and increasing demand across the country, the organization is entering an exciting phase of commercial acceleration. To support this momentum, they are…
Added 1 hour ago
EC
Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $40,000 to $47,000 CAD / year
- Full-time
…distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization…
Added 1 hour ago
Sales Representative, Local Media, Halifax
Bell
Halifax, NS
…most extensive research, marketing and creative support in the country) you will represent Canada’s largest media supplier to craft effective, results-oriented solutions and opportunities…

RBC

Payment Analyst - GA

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

What is the opportunity?

As a Payment Analyst - GA will be reporting to the Manager, U.S. Payments Processing. In this role, you are primarily focused on providing professional, attentive service to the first point of contact representatives by accurately fulfilling requests regarding external customer wire origination and document collection. It relates to both domestic and international wires - while taking accountability for delivering a superior client experience including effective problem resolution. You are also responsible for adhering to all regulatory and KYC “Know Your Customer” guidelines including some knowledge of sanctions and Anti Money Laundering rules when processing the wire transfer request.

All responsibilities carried out by US Regulations, Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles.

**Please note this is a 1 year contract position

What you will do?

Answering Wire Transfer origination calls, collecting all information required and completion of initial callback verbatim disclosure
Ensuring all outgoing and incoming Wire requests are processed as per documented procedures, proper authorization, approval, and control procedures.
Complete Wire Transfer requests from the first point of contact customers and representatives.
Partner with colleagues to ensure the delivery of superior client experience.
They are demonstrating a high standard of client care, actively listening to internal/external clients to understand their needs and take ownership of problems and issues.
Ensure accuracy and timeliness to meet service levels and minimize customer impact.
Identify and proactively escalate all potential interest claims, Client complaints or any suspicious transactions situations promptly to mgmt.
Adhere to exception processes established within Payments Processing to mitigate operational, reputation and business risk.

What do you need to succeed?

Must Have

Strong organizational & decision-making skills
Ideally, the candidate must be fluent with Microsoft office suite of products and be technologically independent.
Customer Service / Contact Centre experience
Shift Flexibility (Evenings, weekends, statutory holidays as required)
- Team follows a US holiday calendar

Nice to Have

In-depth knowledge of day to day Payments Processing procedures.
Knowledge of BESS, SWIFT and Fed Line along with their respective rules. As well as the following applications: RBC Express, PeopleSoft, Epitome, SP&S, Image Center, Web CSR, Eserve and PD Teller

Job Skills

Active Learning, Adaptability, Communication, Critical Thinking, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Product Services

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Payment Analyst is responsible for processing domestic and international wire transfers while ensuring adherence to regulatory and KYC guidelines. They provide professional service to clients by resolving issues and maintaining high standards of accuracy and timeliness.

Requirements

Candidates must possess strong organizational and decision-making skills along with experience in customer service or contact centers. Proficiency in Microsoft Office and the ability to work flexible shifts including evenings and weekends are required.

Skills

Payment Processing
Wire Transfer
Customer Service
Regulatory Compliance
Anti Money Laundering
Know Your Customer
Organizational Skills
Decision-making
Microsoft Office
Active Learning
Adaptability
Communication
Critical Thinking
Problem Solving
Interpersonal Skills

Visa sponsorship

Not detected in the job text

Keywords

Payment Analyst
Wire Transfer
KYC
Anti Money Laundering
Regulatory Compliance
Customer Service
Contact Centre
Microsoft Office
BESS
SWIFT
Fed Line
RBC Express
PeopleSoft
Epitome
SP&S
Image Center
Web CSR
Eserve
PD Teller
Financial Services
Banking
Operations
Risk Mitigation
Client Experience
Data Accuracy

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