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Added 9 mins ago
NB
Chief Data Analyst
National Bank of Canada
Montreal, QC
- Full-time
Conduct complex analyses and interpret data to provide insights that support decision-making in fraud risk management activities
Added 9 mins ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Winnipeg, MB
- $74,297 to $99,063 CAD / year
- Full-time
The Mid‑Market Lending team is seeking a Senior Analyst to support the origination, underwriting, execution, and ongoing management of senior and junior debt transactions and the associated…
Added 9 mins ago
RI
Costing Analyst
Richardson International
Winnipeg, MB
- Full-time
Create, maintain, and enhance reports, dashboards, and analytical tools using Excel and Power BI to deliver actionable insights and support decision-making.
Added 24 mins ago
PI
Part Time Behaviour Therapist (0013)
PACE Independent Living
Toronto, ON
- Part-time
PACE is a non-profit community support service organization that provides support services to adults with disabilities who are committed to living independent lives. PACE provides support…
Added 24 mins ago
C
Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
· Stakeholder Management: Work with Business, Operations, and Production Support stakeholders to understand business needs and deliver effective solutions.
Added 24 mins ago
C
Apps Dev Intmd Programmer Analyst
Citi
Mississauga, ON
- Full-time
Problem Solving: Address technical requirements and articulate issues or challenges with the support of the team to ensure project delivery is not at risk.
Added 24 mins ago
JI
Junior Data Analyst
J.D. Irving, Limited
NS · Dartmouth, NS
- Full-time
As a Jr. Data Analyst (Crewing), you will support the development of reliable data assets that help teams make informed decisions, improve processes, and solve complex business challenges.…
Added 24 mins ago
C
Project Analyst Co-op- Winter 2027
CIBC
Toronto, ON
- Full-time
You’ll join CIBC’s Enterprise Project Office (EPO), part of the Planning, Analytics and Platform team, where we support enterprise project and portfolio management through data, insights,…
Added 55 mins ago
Financial Analyst - Team Lead
City of Edmonton
AB
…Infrastructure Services department is seeking a collaborative Financial Analyst - Team Lead to guide a dedicated team responsible for project setup and financial transaction processing. In…
Added 1 hour ago
EC
Accounting Analyst - Hybrid
Encore Canada
Brampton, ON
- Full-time
…to streamline processes, enhance reporting capabilities, and support data-driven decision-making. This role combines accounting expertise with strong analytical and data management skills…
Added 1 hour ago
M
Marketing Data Analyst
MDG
Oakville, ON
- Full-time
We are looking for a motivated and analytical Marketing Data Analyst to join our growing team in Oakville, ON. This role focuses on using data, statistical analysis, and AI-powered tools to…
Added 1 hour ago
ESG Analyst - ONroute
Careers at ONroute
Mississauga, ON · ON
Reporting to the VP of Facilities Management & Construction, the Environmental, Social, and Governance (ESG) Analyst will play a key role in assessing and enhancing our company's…
Added 1 hour ago
CI
Senior IT Analyst, Security Operations, Information & Corporate Security
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…applications for relevant skills and experience. These tools support, but do not replace, human…
Added 1 hour ago
CT
Senior BI Analyst
Canadian Tire Corporation
Oakville, ON · Toronto, ON
- Full-time
As a Senior BI Analyst, you will play a key role in transforming data into actionable business insights. You will work across the full analytics lifecycle, partnering with business…
Added 1 hour ago
CT
Senior Analyst, Customer Insights & Analytics
Canadian Tire Corporation
Oakville, ON
- Full-time
As a Senior Analyst, Customer Insights & Analytics, you’ll transform data into actionable insights that shape customer strategy and drive business growth. You’ll work on high-impact…
Added 1 hour ago
HA
Senior Data Analyst
HR Associates
Toronto, ON
- Temporary
…intelligence who can turn complex data into meaningful insights to support policy, programs and…
Added 1 hour ago
BS
Bilingual Analyst, Financial Operations
Bilingual Source
Markham, ON
- $65,000 to $75,000 CAD / year
- Full-time
Our client is seeking a Bilingual Senior Analyst, Financial Operations to join a collaborative finance team supporting a complex, multi-entity financial services environment. This is an…
Added 1 hour ago
Sr. Tech. Strategy Analyst
Rogers Communications
Toronto, ON
The Senior Technology Strategy Analyst will be responsible for supporting Technology Strategy in all aspects of long-term strategic planning initiatives. This role is suited to a…
Added 2 hours ago
T
Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 2 hours ago
QM
Senior Analyst, Capital Markets Operations
Quantum Management Services Ltd.
Toronto, ON
- $40 CAD / hour
- Contract
We are seeking a Senior Analyst, Capital Markets Operations for a 6-month contract opportunity within a dynamic investment operations environment. This role will support the end-to-end…
Added 2 hours ago
R
Payment Analyst - GA
RBC
Toronto, ON
- Full-time
As a Payment Analyst - GA will be reporting to the Manager, U.S. Payments Processing. In this role, you are primarily focused on providing professional, attentive service to the first point…
Added 2 hours ago
PC
Business Analyst IT (Co-op)
Powerex Corp.
Vancouver, BC
- Full-time
- Temporary
How technology and data support decision-making in the energy trading industry.
Added 2 hours ago
I
Sr.Consultant(e) en sémantique des données de santé/Senior Advisor Health Data Semantics
IQVIA
Montreal, QC
- Full-time
Added 2 hours ago
TD
Compliance Crypto Analyst
Tetra Digital Group
Toronto, ON
- $75,000 to $115,000 CAD / year
- Full-time
Support and maintain the AML/ATF program in accordance with FINTRAC requirements and applicable provincial and federal regulations.
Added 2 hours ago
W
Senior Analyst - Credit and Collections
Wesco
Markham, ON
- Full-time
As the Senior Analyst – Credit and Collections, you will be responsible for managing the accounts receivable for a portfolio of customers, including collecting payments, maintaining…

RBC

Payment Analyst - GA

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

What is the opportunity?

As a Payment Analyst - GA will be reporting to the Manager, U.S. Payments Processing. In this role, you are primarily focused on providing professional, attentive service to the first point of contact representatives by accurately fulfilling requests regarding external customer wire origination and document collection. It relates to both domestic and international wires - while taking accountability for delivering a superior client experience including effective problem resolution. You are also responsible for adhering to all regulatory and KYC “Know Your Customer” guidelines including some knowledge of sanctions and Anti Money Laundering rules when processing the wire transfer request.

All responsibilities carried out by US Regulations, Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles.

**Please note this is a 1 year contract position

What you will do?

Answering Wire Transfer origination calls, collecting all information required and completion of initial callback verbatim disclosure
Ensuring all outgoing and incoming Wire requests are processed as per documented procedures, proper authorization, approval, and control procedures.
Complete Wire Transfer requests from the first point of contact customers and representatives.
Partner with colleagues to ensure the delivery of superior client experience.
They are demonstrating a high standard of client care, actively listening to internal/external clients to understand their needs and take ownership of problems and issues.
Ensure accuracy and timeliness to meet service levels and minimize customer impact.
Identify and proactively escalate all potential interest claims, Client complaints or any suspicious transactions situations promptly to mgmt.
Adhere to exception processes established within Payments Processing to mitigate operational, reputation and business risk.

What do you need to succeed?

Must Have

Strong organizational & decision-making skills
Ideally, the candidate must be fluent with Microsoft office suite of products and be technologically independent.
Customer Service / Contact Centre experience
Shift Flexibility (Evenings, weekends, statutory holidays as required)
- Team follows a US holiday calendar

Nice to Have

In-depth knowledge of day to day Payments Processing procedures.
Knowledge of BESS, SWIFT and Fed Line along with their respective rules. As well as the following applications: RBC Express, PeopleSoft, Epitome, SP&S, Image Center, Web CSR, Eserve and PD Teller

Job Skills

Active Learning, Adaptability, Communication, Critical Thinking, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Product Services

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Payment Analyst is responsible for processing domestic and international wire transfers while ensuring adherence to regulatory and KYC guidelines. They provide professional service to clients by resolving issues and maintaining high standards of accuracy and timeliness.

Requirements

Candidates must possess strong organizational and decision-making skills along with experience in customer service or contact centers. Proficiency in Microsoft Office and the ability to work flexible shifts including evenings and weekends are required.

Skills

Payment Processing
Wire Transfer
Customer Service
Regulatory Compliance
Anti Money Laundering
Know Your Customer
Organizational Skills
Decision-making
Microsoft Office
Active Learning
Adaptability
Communication
Critical Thinking
Problem Solving
Interpersonal Skills

Visa sponsorship

Not detected in the job text

Keywords

Payment Analyst
Wire Transfer
KYC
Anti Money Laundering
Regulatory Compliance
Customer Service
Contact Centre
Microsoft Office
BESS
SWIFT
Fed Line
RBC Express
PeopleSoft
Epitome
SP&S
Image Center
Web CSR
Eserve
PD Teller
Financial Services
Banking
Operations
Risk Mitigation
Client Experience
Data Accuracy

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