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Added 26 mins ago
CC
Distribution Analyst
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
…Excel reporting, automation, and ad-hoc business analysis. The analyst partners with Operations, Finance, and field teams to identify opportunities that improve distribution…
Added 26 mins ago
KR
Senior Financial Analyst
Kassen Recruitment
Vaughan, ON
- Full-time
A progressive organization is seeking a Senior Financial Analyst to join its finance team and play a key role supporting financial operations across corporate and project-based activities.…
Added 43 mins ago
RB
Analyst, Trade Support
Royal Bank of Canada
Toronto, ON
- Full-time
RBC Capital Markets is hiring an Analyst to join the Middle Office Trade Support team within Operational Services, based in Toronto. In this role, you will support the timely and accurate…
Added 1 hour ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 1 hour ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 1 hour ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 1 hour ago
T
Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 1 hour ago
IR
Senior Accountant, Tax & Reporting
Integrated Resources, Inc ( IRI )
Laval, QC
- Contract
As a member of the broader Foundations community and the Finance Chapter, you will be committed to delivering results through seamless partnership in pursuit of our purpose and our "North…
Added 1 hour ago
L
Tax Technology Analyst, e- Invoicing
lululemon
Vancouver, BC
- Full-time
The Indirect Tax team is responsible for managing indirect tax collected and paid throughout lululemon’s global operations, including VAT, GST and other transaction taxes. We mitigate risks…
Added 1 hour ago
AI
Equity Research Analyst (Toronto or Boston)
AGF Investments
Toronto, ON
- Full-time
Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on…
Added 2 hours ago
AM
Sr. Business Planning Analyst
Advanced Micro Devices, Inc
Markham, ON
- Full-time
You will serve as the primary analyst and planner for the business, partnering with Engineering, Business Unit teams, Finance, Global Operations, Sales Operations, and Sales to develop…
Added 2 hours ago
AS
Financial Analyst
AgileGrid Solutions
Canada
- Full-time
Vaco LLC is recruiting on behalf of a leading athletic company seeking a Senior Financial Analyst, FP&A. The organization operates in a dynamic, performance-focused industry and values…
Added 2 hours ago
C
Analyst, Client Onboarding & Service
CIBC
Winnipeg, MB · Regina, SK
- Full-time
As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be…
Added 2 hours ago
A
Senior Analyst, Compliance Monitoring – Load Settlement
AESO
Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Transmission Tariff & Load Settlements, the Senior Analyst, Compliance Monitoring - Load Settlement is a key member of a collaborative team responsible for…
Added 2 hours ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- Full-time
- Remote
…right behaviour, forecasting with Sales, Client Success and Finance, and giving executives a single, trusted view of the revenue business. You will lead a team that includes a Revenue…
Added 2 hours ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- $156,800 to $206,750 CAD / year
- Full-time
- Remote
…right behaviour, forecasting with Sales, Client Success and Finance, and giving executives a single, trusted view of the revenue business. You will lead a team that includes a Revenue…
Added 2 hours ago
R
Analyst, Trade Support
RBC
Toronto, ON
- Full-time
RBC Capital Markets is hiring an Analyst to join the Middle Office Trade Support team within Operational Services, based in Toronto. In this role, you will support the timely and accurate…
Added 2 hours ago
FS
Business Analyst, Pension
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
…with the external pension sector related to pension regulation…
Added 2 hours ago
RI
Pricing & Sales Analyst
Richardson International
Winnipeg, MB
- Full-time
…possibility. We currently have an opportunity for a Pricing & Sales Analyst in our Winnipeg office. The Pricing & Sales Analyst will be responsible for supporting the sales team in…
Added 3 hours ago
CI
Accounting Assistant (Part-Time)
Candor Industrial Supply, Inc.
ON · Ontario, Canada
- $16 to $22 USD / hour
- Part-time
Candor Industrial Supply is looking for a motivated, reliable Accounting Assistant to help keep our branch finance operations running smoothly. This role works closely with our accounting…
Added 3 hours ago
BH
Client Administration Analyst
Berkshire Hathaway Group Reinsurance Division
Toronto, ON
- Full-time
The Reinsurance Administration Analyst is a key contact between Berkshire Hathaway and an assigned group of Insurance Companies (Clients).
Added 3 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…competing priorities. They will work across functions including Finance, Theatre Operations, Technical Services, Global Services/Inventory, Film Distribution, Data & Analytics, HR, and…
Added 3 hours ago
IC
Business Analyst
Infotek Consulting Inc.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $41 to $62 CAD / hour
- Contract
The project requires an experienced Business Analyst with strong Agile/Scrum experience to bridge business needs and technology delivery. The role will lead requirements management from…
Added 3 hours ago
D
Chief Compliance Officer
Desjardins
Toronto, ON
- Full-time
Collaborate with legal, risk management, operations, internal audit, and business leaders
Added 3 hours ago
TG
Financial Analyst
Tri-Mach Group (TMG)
Elmira, ON
- $75,000 to $90,000 CAD / year
- Full-time
We are seeking a Financial Analyst to join our dynamic team. As part of our finance team, you support business operations through the preparation of annual budgets for various departments…

RBC

Payment Analyst - GA

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

What is the opportunity?

As a Payment Analyst - GA will be reporting to the Manager, U.S. Payments Processing. In this role, you are primarily focused on providing professional, attentive service to the first point of contact representatives by accurately fulfilling requests regarding external customer wire origination and document collection. It relates to both domestic and international wires - while taking accountability for delivering a superior client experience including effective problem resolution. You are also responsible for adhering to all regulatory and KYC “Know Your Customer” guidelines including some knowledge of sanctions and Anti Money Laundering rules when processing the wire transfer request.

All responsibilities carried out by US Regulations, Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles.

**Please note this is a 1 year contract position

What you will do?

Answering Wire Transfer origination calls, collecting all information required and completion of initial callback verbatim disclosure
Ensuring all outgoing and incoming Wire requests are processed as per documented procedures, proper authorization, approval, and control procedures.
Complete Wire Transfer requests from the first point of contact customers and representatives.
Partner with colleagues to ensure the delivery of superior client experience.
They are demonstrating a high standard of client care, actively listening to internal/external clients to understand their needs and take ownership of problems and issues.
Ensure accuracy and timeliness to meet service levels and minimize customer impact.
Identify and proactively escalate all potential interest claims, Client complaints or any suspicious transactions situations promptly to mgmt.
Adhere to exception processes established within Payments Processing to mitigate operational, reputation and business risk.

What do you need to succeed?

Must Have

Strong organizational & decision-making skills
Ideally, the candidate must be fluent with Microsoft office suite of products and be technologically independent.
Customer Service / Contact Centre experience
Shift Flexibility (Evenings, weekends, statutory holidays as required)
- Team follows a US holiday calendar

Nice to Have

In-depth knowledge of day to day Payments Processing procedures.
Knowledge of BESS, SWIFT and Fed Line along with their respective rules. As well as the following applications: RBC Express, PeopleSoft, Epitome, SP&S, Image Center, Web CSR, Eserve and PD Teller

Job Skills

Active Learning, Adaptability, Communication, Critical Thinking, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Product Services

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Payment Analyst is responsible for processing domestic and international wire transfers while ensuring adherence to regulatory and KYC guidelines. They provide professional service to clients by resolving issues and maintaining high standards of accuracy and timeliness.

Requirements

Candidates must possess strong organizational and decision-making skills along with experience in customer service or contact centers. Proficiency in Microsoft Office and the ability to work flexible shifts including evenings and weekends are required.

Skills

Payment Processing
Wire Transfer
Customer Service
Regulatory Compliance
Anti Money Laundering
Know Your Customer
Organizational Skills
Decision-making
Microsoft Office
Active Learning
Adaptability
Communication
Critical Thinking
Problem Solving
Interpersonal Skills

Visa sponsorship

Not detected in the job text

Keywords

Payment Analyst
Wire Transfer
KYC
Anti Money Laundering
Regulatory Compliance
Customer Service
Contact Centre
Microsoft Office
BESS
SWIFT
Fed Line
RBC Express
PeopleSoft
Epitome
SP&S
Image Center
Web CSR
Eserve
PD Teller
Financial Services
Banking
Operations
Risk Mitigation
Client Experience
Data Accuracy

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