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R
Analyst, Trade Support
RBC
Toronto, ON
- Full-time
RBC Capital Markets is hiring an Analyst to join the Middle Office Trade Support team within Operational Services, based in Toronto. In this role, you will support the timely and accurate…
Added just now
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Business Analyst, Pension
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based…
Added just now
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Analyst – Interest Rate Strategy
RBC
Toronto, ON
- Full-time
…technology, engineering, and mathematics), data/computer science, financial engineering, economics, business, finance,…
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Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
…infrastructure, and Cloud environments. Each of the Cyber Security Analyst roles focuses on operational execution of security controls and tooling in order to better defend, identify, and…
Added just now
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Senior Governance & Control Analyst
TD
Toronto, ON
- Full-time
Reporting to the Manager, TDS G&C, the primary role of the Senior Analyst, TDS G&C, support all TDS businesses in adherence to regulatory and enterprise requirements, managing non-financial…
Added just now
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Senior Analyst, Project Finance & Infrastructure Ratings
Morningstar
Toronto, ON
- Full-time
Morningstar DBRS is seeking a Senior Analyst to join its Project Finance & Infrastructure team in Toronto. This role offers an opportunity to contribute to credit ratings and research…
Added 1 min ago
RI
Pricing & Sales Analyst
Richardson International
Winnipeg, MB
- Full-time
…possibility. We currently have an opportunity for a Pricing & Sales Analyst in our Winnipeg office. The Pricing & Sales Analyst will be responsible for supporting the sales team in…
Added 15 mins ago
M
Winter Co-Op 2027 - Taxation Analyst
Manulife
Waterloo, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future – starting with you. Our Taxation Analyst Winter Co-op is an opportunity to gain hands-on experience within our Canadian Tax…
Added 15 mins ago
CI
Accounting Assistant (Part-Time)
Candor Industrial Supply, Inc.
ON · Ontario, Canada
- $16 to $22 USD / hour
- Part-time
Candor Industrial Supply is looking for a motivated, reliable Accounting Assistant to help keep our branch finance operations running smoothly. This role works closely with our accounting…
Added 45 mins ago
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Production Support Specialist
Hays
Toronto, ON
- Contract
We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a…
Added 45 mins ago
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Senior Financial Analyst
Winchesters
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
Our client, an established real estate company, is looking for a Senior Financial Analyst to join their downtown Toronto team. This role offers broad exposure to financial reporting and…
Added 45 mins ago
ML
Sr. Finance Analyst - Fixed Assets (Contract)
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Contract
As a member of the fixed assets team the Senior Finance Analyst, Fixed Assets will report to the Manager, Finance - Fixed Assets. The individual will play a key role in the reporting,…
Added 45 mins ago
BH
Client Administration Analyst
Berkshire Hathaway Group Reinsurance Division
Toronto, ON
- Full-time
…every one of us – who live it day to day and over time. Our financial strength enables us to provide consistent capacity and innovative, tailored solutions. It enables us to underwrite…
Added 45 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 hour ago
Business Performance Analyst
Infrastructure Ontario
Toronto, ON
The Business Performance Analyst (BPA) supports the integrity, performance, and governance of Infrastructure Ontario’s real estate inventory processes by delivering data analysis,…
Added 1 hour ago
IC
Business Analyst
Infotek Consulting Inc.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $41 to $62 CAD / hour
- Contract
The project requires an experienced Business Analyst with strong Agile/Scrum experience to bridge business needs and technology delivery. The role will lead requirements management from…
Added 1 hour ago
AS
Lead FinOps Analyst: Cloud, Network & Infrastructure
Apex Systems
Mississauga, ON
- $100 to $101 USD / hour
- Contract
McKesson is seeking a **Lead FinOps Analyst: Cloud, Network & Infrastructure** to own financial and consumption outcomes across its Cloud, Network, and Infrastructure services. This…
Added 1 hour ago
D
Chief Compliance Officer
Desjardins
Toronto, ON
- Full-time
Desjardins Group is a leading Canadian financial cooperative offering a comprehensive range of financial products and services. Within Desjardins, Desjardins Global Asset Management (DGAM)…
Added 1 hour ago
D-
Analyste ERP - Finance (contrat 12+ mois)
DELAN - IT Talent Solutions
Montreal, QC
- Contract
Good knowledge of general accounting and financial processes
Added 1 hour ago
TG
Financial Analyst
Tri-Mach Group (TMG)
Elmira, ON
- $75,000 to $90,000 CAD / year
- Full-time
We are seeking a Financial Analyst to join our dynamic team. As part of our finance team, you support business operations through the preparation of annual budgets for various departments…
Added 1 hour ago
M
Payroll Analyst (Time)
Manpower
Calgary, AB
- Contract
We are currently looking for a Contract Payroll Analyst (Time) to join our team.
Added 1 hour ago
R
Analyst – Interest Rate Strategy
RBC
Toronto, ON
- Full-time
…technology, engineering, and mathematics), data/computer science, financial engineering, economics, business, finance,…
Added 1 hour ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Added 1 hour ago
T
Senior Information Security Analyst - Detection Engineering
TD
Toronto, ON
- Full-time
We are seeking a Senior Information Security Analyst to support enterprise cybersecurity monitoring, detection engineering, and security operations improvement. This role will help develop…
Added 1 hour ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
Deliver exceptional quality: Perform accurate data entry, mitigating risks related to regulatory, financial, operational, or reputational exposure.

RBC

Payment Analyst - GA

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

What is the opportunity?

As a Payment Analyst - GA will be reporting to the Manager, U.S. Payments Processing. In this role, you are primarily focused on providing professional, attentive service to the first point of contact representatives by accurately fulfilling requests regarding external customer wire origination and document collection. It relates to both domestic and international wires - while taking accountability for delivering a superior client experience including effective problem resolution. You are also responsible for adhering to all regulatory and KYC “Know Your Customer” guidelines including some knowledge of sanctions and Anti Money Laundering rules when processing the wire transfer request.

All responsibilities carried out by US Regulations, Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles.

**Please note this is a 1 year contract position

What you will do?

Answering Wire Transfer origination calls, collecting all information required and completion of initial callback verbatim disclosure
Ensuring all outgoing and incoming Wire requests are processed as per documented procedures, proper authorization, approval, and control procedures.
Complete Wire Transfer requests from the first point of contact customers and representatives.
Partner with colleagues to ensure the delivery of superior client experience.
They are demonstrating a high standard of client care, actively listening to internal/external clients to understand their needs and take ownership of problems and issues.
Ensure accuracy and timeliness to meet service levels and minimize customer impact.
Identify and proactively escalate all potential interest claims, Client complaints or any suspicious transactions situations promptly to mgmt.
Adhere to exception processes established within Payments Processing to mitigate operational, reputation and business risk.

What do you need to succeed?

Must Have

Strong organizational & decision-making skills
Ideally, the candidate must be fluent with Microsoft office suite of products and be technologically independent.
Customer Service / Contact Centre experience
Shift Flexibility (Evenings, weekends, statutory holidays as required)
- Team follows a US holiday calendar

Nice to Have

In-depth knowledge of day to day Payments Processing procedures.
Knowledge of BESS, SWIFT and Fed Line along with their respective rules. As well as the following applications: RBC Express, PeopleSoft, Epitome, SP&S, Image Center, Web CSR, Eserve and PD Teller

Job Skills

Active Learning, Adaptability, Communication, Critical Thinking, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Product Services

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Payment Analyst is responsible for processing domestic and international wire transfers while ensuring adherence to regulatory and KYC guidelines. They provide professional service to clients by resolving issues and maintaining high standards of accuracy and timeliness.

Requirements

Candidates must possess strong organizational and decision-making skills along with experience in customer service or contact centers. Proficiency in Microsoft Office and the ability to work flexible shifts including evenings and weekends are required.

Skills

Payment Processing
Wire Transfer
Customer Service
Regulatory Compliance
Anti Money Laundering
Know Your Customer
Organizational Skills
Decision-making
Microsoft Office
Active Learning
Adaptability
Communication
Critical Thinking
Problem Solving
Interpersonal Skills

Visa sponsorship

Not detected in the job text

Keywords

Payment Analyst
Wire Transfer
KYC
Anti Money Laundering
Regulatory Compliance
Customer Service
Contact Centre
Microsoft Office
BESS
SWIFT
Fed Line
RBC Express
PeopleSoft
Epitome
SP&S
Image Center
Web CSR
Eserve
PD Teller
Financial Services
Banking
Operations
Risk Mitigation
Client Experience
Data Accuracy

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