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Added 14 days ago
Intern – Business Analyst
iA Financial Group
Quebec, QC
Full-time
…confident and secure about their future? As an Intern – Business Analyst, you will play a key role by contributing to various projects aimed at achieving organizational…
Added 14 days ago
Intern – IT Analyst
iA Financial Group
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Added 15 days ago
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Toronto, ON
Full-time
Power BI & Analytics: Power BI (report development, semantic modeling, workspace administration, capacity management), DAX, Power Query
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Data Analyst - Portfolio Reporting, Real Estate Debt
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Financial Analyst, Contract Surety - Vancouver
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Added 13 days ago
Analyst, Regulatory Reporting (18 months Contract)
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Added 13 days ago
Analyst, Product Support
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…our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are…
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Financial Analyst, Contract Surety - Vancouver
Trisura Guarantee Insurance Company
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Closed listing

RBC

Payroll Operations Analyst

Mississauga, ON, Canada

Job type: Full-time
Closing date: Sep 25, 2026
Experience: Payroll experience – minimum 3 years
Posting language: English
Posted: Sep 18, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Similar jobs hiring now

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description

What is the opportunity?

The Payroll Operations Analyst administers overall payroll production and ensures the timely and accurate delivery of payroll and related services. Applies complete knowledge, skills, and practices to perform assignments.

What will you do?

Accurate processing of Canadian monthly, semi-monthly and bi-weekly payrolls, on a timely basis
Manually calculates and inputs changes to payroll
Verifies and audits payroll prior to and post release
Posts payroll entries to general ledger accounts, including for settlements, severance and posting errors
Responds to escalated inquiries using Service Now case management system. Ensures cases are closed within established service levels
Processing of Litigation payments and issue cheques within stipulated deadlines, as well as urgent same-day requests
Processing Income Protection payments and provide guidance on payroll legislation to the IP team initiating the requests
Processing of negative pays for terminated employees. Send emails with templates to managers to support them in obtaining written employee consent
Create the Record of Employment forms for all terminations, leave of absence and upload them to Service Canada
Action written requests from Service Canada on employee information
Process manual payments for pensioner lumpsum amounts
Troubleshoot banking issues for employees (EFO) for Vendor Maintenance
Investigates and resolves payroll issues and identifies root cause and recommends processes to prevent re-occurrence
Identifies and recommends solutions to issues, process gaps, service efficiency and effectiveness opportunities to Manager, Payroll Production
Continuously train and coach team colleagues on issues or concerns - providing continuous feedback to team - reporting back to manager
Strong understanding of Canadian payroll policies, employment standard policies and government related policies. Assisting Manager in ensuring payroll team meets legal and government regulations and RBC compliance requirements
Document processes, create and update job aids ensuring instructions are continuously maintained - approval from Manager

What do you need to succeed?

Must have:

Payroll experience – minimum 3 years
Excellent investigative and audit skills
Good knowledge of HR/Payroll SAP application or equivalent payroll applications & HR Self-Serve Web Tools
Good knowledge of government requirements relating to payroll
Knowledge of general ledger and payroll accounts
Knowledge of ServiceNow Customer Relationship Management application
Excellent Microsoft Office skills (Outlook, Excel, Word etc.)
Superior verbal and written communication skills
Excellent Customer Service and Collaboration Skills
Good Communication and Impact and Influence Skills
Accurate & Detail Oriented
Information seeking
Teamwork and Cooperation
Order and control orientation
Adaptability and Change Focused
Achievement Motivation and Initiative

Nice to have:

PCP or PLP Certification with the National Payroll Institute

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Ability to make a difference and last impact

Job Skills

Benefit Programs, Customer Service, Data Gathering Analysis, Detail-Oriented, Financial Reporting and Analysis, Human Resources Policies, Incentive Programs, Multi-Level Communication, Operational Delivery, Time Management

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-23

Application Deadline:

2026-09-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About employer

More about this job

Responsibilities

The Payroll Operations Analyst is responsible for the accurate and timely processing of Canadian payrolls and ensuring compliance with government regulations. They also investigate payroll issues, manage case inquiries, and provide guidance on payroll legislation to internal teams.

Requirements

Candidates must have at least 3 years of payroll experience and proficiency in HR/Payroll applications like SAP. Strong knowledge of Canadian payroll policies, government regulations, and excellent investigative and communication skills are required.

Skills

Payroll processing
Audit skills
SAP
ServiceNow
General ledger
Microsoft Office
Communication skills
Customer service
Collaboration
Canadian payroll policies
Employment standards
Data analysis
Time management
Problem solving
Coaching
Detail oriented

Benefits

Bonuses
Flexible benefits
Competitive compensation
Stock options

Visa sponsorship

Not detected in the job text

Keywords

Payroll Operations
SAP
ServiceNow
General Ledger
Canadian Payroll
Record of Employment
Income Protection
Litigation payments
Audit
Compliance
Microsoft Office
PCP Certification
PLP Certification
National Payroll Institute
Human Resources
Vendor Maintenance
Banking issues
Financial Reporting
Incentive Programs
Operational Delivery
Time Management
Data Gathering
Employment Standards
Terminations
Leave of Absence
Pensioner payments
Process improvement
Coaching
Documentation

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