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Added 26 mins ago
Principal Strategic Deal Maker
Capgemini Engineering
Mississauga, ON
Full-time
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and…
Added 26 mins ago
Resident Manager (6 month contract)
Centurion Associates Inc
Kitchener, ON
Contract
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 26 mins ago
Food Service Supervisor Full Time
Compass Group Canada
Quispamsis, NB
Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 26 mins ago
Supervisor, Indigenous Child and Family Centre (FNIM Candidates Only)
Native Child and Family Services of Toronto
ON · York, ON
$88,193 to $106,569 CAD / year
Full-time
Access to Employee and Family Assistance Program.
Added 26 mins ago
Wireless Store Manager
The Mobile Shop
Nanaimo, BC
Full-time
Available to work full-time, including weekends and evenings.
Added 26 mins ago
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 26 mins ago
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
King City, ON
Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 26 mins ago
Merchandiser, Hourly Full Time Day
Loblaw Companies Limited
Toronto, ON
Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 42 mins ago
FY27 Intern - Soft IP ASIC Engineering Internship - Canada (12 or 16 months)
Qualcomm
Ottawa, ON
Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 56 mins ago
Stage coopératif - Hiver 2027: Analyste d'affaires (4 mois)
CGI
Montreal, QC
Full-time
The co-op program was designed to help students improve their skills and explore their professional interests through hands-on experience and professional guidance, while also helping them…
Added 56 mins ago
2627-187 - Facilities Support Assistant - Akerley Campus
Nova Scotia Community College - NSCC
Dartmouth, NS
Temporary
Reporting to the Facilities Manager, you will:
Added 57 mins ago
Housing & Hospitality Assistant
University of British Columbia
Kelowna, BC · UBCO | Nechako Residence (NCH)
$4,345 to $4,981 CAD / month
Part-time
…Services Front Desk by working a variety of shifts. This part‑time role is 75% of a full‑time position and is scheduled for Fridays, Saturdays, and Sunday overnight from 10pm to 7:15am,…
Added 57 mins ago
Manager, Varsity Operations
University of British Columbia
Vancouver, BC · UBCV | War Memorial Gymnasium (MGYM)
$8,087.08 to $12,117.08 CAD / month
Full-time
The Manager, Varsity Operations is responsible for developing and managing all aspects of the Department of Athletics & Recreation’s Varsity Game Operations program at UBC’s Vancouver…
Added 57 mins ago
Personal Banking Associate Trainee (Full time)- Montreal, Henri-Bourassa
TD
Montreal, QC
Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 57 mins ago
Financial Inclusion Program Manager
Vancity
Vancouver, BC
Full-time
As a Financial Inclusion Program Manager, you will work closely with senior leadership to improve member financial confidence, resilience, and access to opportunity for members facing…
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Co-ops & Local Economies Program Manager
Vancity
Vancouver, BC
Full-time
As a Co-ops & Local Economies Program Manager, you will work closely with senior leadership to advance Vancity’s Co-ops & Local Economies Strategy by creating the conditions for members,…
Added 57 mins ago
Affordable Housing Program Manager
Vancity
Vancouver, BC
Full-time
As an Affordable Housing Program Manager, you will work closely with senior leadership to advance Vancity’s Affordable Housing Strategy by creating pathways for more members and communities…
Added 1 hour ago
Water Consultant
Culligan of Canada
Brampton, ON
$60,000 to $100,000 CAD / year
Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 1 hour ago
Maintenance Planner (Full-time Permanent)
Manufacturing Job Site
ON · Kenora, ON
Full-time
Reporting directly to the Maintenance and Operations Manager, the Maintenance Planner provides coordination, organization, and strategic support to the maintenance function, ensuring…
Added 1 hour ago
CNC MACHINIST
Manufacturing Job Site
ON · Desboro, ON
Full-time
We are an industry leading, professional, full-service CNC Machining, Certified Welding, Fabrication & Finishing supplier. Our reputation is built on Quality, Leadership, and Ingenuity…
Added 1 hour ago
Parts Counter Sales Representative
Manufacturing Job Site
Moncton, NB
Full-time
Process all parts orders in full when parts leave with customer.
Added 1 hour ago
Bilingual Account Manager - Subsurface Technologies Equipment
Cansel
Montreal, QC
Full-time
Understand, position, and sell the full consumable portfolio of Cansel offerings (cross-selling)
Added 1 hour ago
Account Manager
clicknpark
Calgary, AB
Full-time
…continues to grow, we are looking for an experienced Account Manager in Calgary to manage and strengthen key client relationships, improve account performance, help streamline service…
Added 1 hour ago
Flight School Manager (On Site) (Nags Head, NC)
Kitty Hawk Kites & Adventures
Lion's Head, ON
Full-time
The Flight School Manager manages the daily operations of the Flight School; instructor training; maintenance of equipment and maintenance logs; teaching and teaching programs; sales of…
Added 1 hour ago
Social Worker
West Coast Seniors Housing Management Limited Partnership
Courtenay, BC
$36.02 CAD / hour
Full-time · Temporary
Position: Full-Time Temporary - 32 hours per week (approx one year term)

RBC

Recoveries Officer

Winnipeg, MB, Canada
Mississauga, ON, Canada
Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 7, 2026
Experience: 2+ years Recoveries/Collections experience
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What's the opportunity?

The Recoveries Officer is responsible for recovering outstanding balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients, recommendations for litigation or third party collection agencies.

What will you do?

Initiate outbound calls and receive incoming client calls
Identify risk situations and escalate if and when appropriate
Provide recommendations for litigation or third party collection activity in cases where the liability status could not be recovered through normal collection activity
Maintain a balance between quality Customer Care and effective negotiation techniques
Embrace the service routines, goal setting and performance enablement
Take ownership and resolve issues, ensuring operational risk mitigation and compliance are achieved
Act as a referral point for other team members, in order to deliver a seamless, simpler, faster, and a better client experience
Foster collaboration within your team and convergence across partners to support RBC’s One Client, One Bank vision

What do you need to succeed?

Must-have

In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
2+ years Recoveries/Collections experience
Strong written and verbal communication skills
Proficient in using MS Excel, Word and Outlook
Proven negotiation, analytical and decision making ability
Strong Organizational and Multi-tasking skills
Strong understanding of the balance between customer service and business risk mindset
Able to work the set shift of 8am to 4pm, Monday to Friday which includes a Saturday shift on a monthly rotation 8am-4pm and 1 late night shift weekly 12pm-8pm

Nice-to-have

Knowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection Highways
Knowledge of Personal Products, Loans, Mortgages, Overdrafts and Business Products
Previous experience in managing a portfolio

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program
Leaders who support your development
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.

Job Skills

Collections Experience, Communication, Customer Experience (CX), Decision Making, Multitasking, Negotiation, Operational Risks, Oral Communications, Risk Mitigation Strategies

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-20

Application Deadline:

2026-10-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Recoveries Officer is responsible for recovering outstanding balances on personal loans and credit products by initiating client contact and negotiating repayment options. They also provide recommendations for litigation or third-party collection agencies while maintaining high standards of customer care and operational compliance.

Requirements

Candidates must have at least two years of experience in recoveries or collections and possess strong communication and analytical skills. Proficiency in Microsoft Office and the ability to work a rotating shift schedule, including Saturdays and late nights, are required.

Skills

Collections
Negotiation
Analytical skills
Decision making
Customer service
Communication
Multitasking
Organizational skills
MS Excel
MS Word
MS Outlook
Risk mitigation
Operational risk management
Conflict resolution

Benefits

Total Rewards Program
Professional development support
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Recoveries
Collections
Personal Loans
Credit Management
Litigation
Customer Care
Negotiation
Risk Mitigation
Compliance
MS Excel
MS Word
MS Outlook
CAC's
CASPER
OLBB
OLMS
TS2
Sales Platform
Bankruptcy
Collection Highways
Mortgages
Overdrafts
Business Products
Portfolio Management

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