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Added 6 mins ago
BH
Department Head - Science (1.0 FTE) - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
- Part-time
To lead the department in professional development to support the school improvement plant;
Added 6 mins ago
BH
Department Head - Physical Education - 1.0 FTE - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
- Part-time
…curriculum requirements, lead the department in professional development to support the school improvement plan and increased levels of student achievement, and to demonstrate a commitment…
Added 6 mins ago
BH
Department Head - Science (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
To lead the department in professional development to support the school improvement plant;
Added 6 mins ago
BH
Department Head - Science (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
To lead the department in professional development to support the school improvement plant;
Added 6 mins ago
BH
Department Head - The Arts (1.0 FTE) - St. John's College, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head – English (1.0 FTE) - Holy Trinity Catholic High School, Simcoe
Brant Haldimand Norfolk Catholic District School Board
ON · Simcoe, ON
- Part-time
…curriculum requirements, lead the department in professional development to support the school improvement plan, and demonstrate a commitment to the Catholic school culture, knowledge about…
Added 6 mins ago
BH
Department Head - The Arts (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head – English (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
To lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head – Religious Studies (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
To lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head - The Arts (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head – Modern Languages (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…curriculum requirements, lead the department in professional development to support the school improvement plan, and demonstrate a commitment to the Catholic school culture, knowledge about…
Added 6 mins ago
BH
Department Head – Technological Education (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…curriculum requirements, lead the department in professional development to support the school improvement plan, and demonstrate a commitment to the Catholic school culture, knowledge about…
Added 6 mins ago
BH
Department Head – Physical Education (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
To lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head – Canadian and World Studies (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
To lead the department in professional development to support the school improvement plan;
Added 6 mins ago
BH
Department Head - Religious Studies (1.0 FTE) - St. John's College, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head – Business (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
To lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head - Religious Studies (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head - Physical Education - 1.0 FTE - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…curriculum requirements, lead the department in professional development to support the school improvement plan and increased levels of student achievement, and to demonstrate a commitment…
Added 6 mins ago
BH
Department Head - Guidance (1.0 FTE) - St. John's College, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head – Business (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
To lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head - Guidance (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
Lead the department in professional development to support the school improvement plan and increased levels of student achievement;
Added 6 mins ago
BH
Department Head – Special Education (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…curriculum requirements, lead the department in professional development to support the school improvement plan, and demonstrate a commitment to the Catholic school culture, knowledge about…
Added 6 mins ago
SA
Career Advisor
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Job classification: A5015 - Administrative Officer I
Added 35 mins ago
Tax Officer, Scotiatrust - Vancouver, BC
Scotiabank
Vancouver, BC
The Tax Officer plays a key role within Scotiatrust Taxation Services, delivering comprehensive personal and estate and trust tax preparation services to an assigned portfolio of clients.…
Added 1 hour ago
HR Operations & Payroll Specialist
Klassen Group
Abbotsford, BC
…recordkeeping rules. You’ll report directly to our Chief People Officer and work with Finance, the HR team and our Information Team. This isn’t a generalist advisor role. You won’t handle…

RBC

Recoveries Officer

Winnipeg, MB, Canada
Mississauga, ON, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: 2+ years Recoveries/Collections experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What's the opportunity?

The Recoveries Officer is responsible for recovering outstanding balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients, recommendations for litigation or third party collection agencies.

What will you do?

Initiate outbound calls and receive incoming client calls
Identify risk situations and escalate if and when appropriate
Provide recommendations for litigation or third party collection activity in cases where the liability status could not be recovered through normal collection activity
Maintain a balance between quality Customer Care and effective negotiation techniques
Embrace the service routines, goal setting and performance enablement
Take ownership and resolve issues, ensuring operational risk mitigation and compliance are achieved
Act as a referral point for other team members, in order to deliver a seamless, simpler, faster, and a better client experience
Foster collaboration within your team and convergence across partners to support RBC’s One Client, One Bank vision

What do you need to succeed?

Must-have

In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
2+ years Recoveries/Collections experience
Strong written and verbal communication skills
Proficient in using MS Excel, Word and Outlook
Proven negotiation, analytical and decision making ability
Strong Organizational and Multi-tasking skills
Strong understanding of the balance between customer service and business risk mindset
Able to work the set shift of 8am to 4pm, Monday to Friday which includes a Saturday shift on a monthly rotation 8am-4pm and 1 late night shift weekly 12pm-8pm

Nice-to-have

Knowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection Highways
Knowledge of Personal Products, Loans, Mortgages, Overdrafts and Business Products
Previous experience in managing a portfolio

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program
Leaders who support your development
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.

Job Skills

Collections Experience, Communication, Customer Experience (CX), Decision Making, Multitasking, Negotiation, Operational Risks, Oral Communications, Risk Mitigation Strategies

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-20

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Recoveries Officer is responsible for recovering outstanding balances on personal loans and credit products by analyzing client information and providing repayment options. They must maintain a balance between effective negotiation and quality customer care while identifying risk situations and recommending litigation or third-party collection actions.

Requirements

Candidates must have at least two years of experience in recoveries or collections and possess strong communication, analytical, and negotiation skills. Proficiency in Microsoft Office applications and the ability to work rotating shifts, including Saturdays and late nights, are required.

Skills

Collections
Negotiation
Analytical skills
Decision making
Communication
Customer service
Risk mitigation
Multitasking
Organizational skills
MS Excel
MS Word
MS Outlook
Operational risk management

Benefits

Total Rewards Program
Professional development support
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Recoveries
Collections
Personal Loans
Card Products
Credit Management
Litigation
Third Party Collection
Customer Care
Negotiation
Operational Risk
Compliance
MS Excel
MS Word
MS Outlook
CAC's
CASPER
OLBB
OLMS
TS2
Sales Platform
Bankruptcy
Collection Highways
Mortgages
Overdrafts
Business Products
Portfolio Management

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