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Added 2 mins ago
C
Application Programmer
Collabera
Mississauga, ON
- $70 to $80 USD / hour
- Full-time
…deployment, CI/CD expertise, and the ability to translate ambiguous business requirements into scalable, secure, and reliable technical…
Added 2 mins ago
UW
Marketing Coordinator
United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
…appeal calendar planning) with open-ended relationship and business development work (partnerships, community activation, brand…
Added 2 mins ago
AC
Hourly Supervisor
Aramark Canada
Toronto, ON
- Full-time
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
Added 2 mins ago
GC
Coordinator, Maintenance (Temporary)
Glencore Canada
Sparwood, BC
- $115,600 CAD / year
- Temporary
This is a temporary position with the potential to transition into a permanent role based on business needs and individual performance. This position follows a 4x4 rotating day shift…
Added 2 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 2 mins ago
BC
Business Development Manager
Brock Canada
Sherwood Park, AB
- Full-time
Brock Canada is looking for a locally connected Business Development Manager to grow client relationships and identify opportunities across the Peace Country and Northeast BC.
Added 2 mins ago
GC
Senior Mineral Processing Engineer
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
XPS is a leading metallurgical consulting business that combines technical excellence, operational experience, and commercial insight to help clients solve complex challenges across the…
Added 2 mins ago
CO
Detachment Clerk II (Casual) x 5 Positions
City of Chilliwack
Chilliwack, BC
- Full-time
Good working knowledge of modern business office practices and procedures;
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H
Senior Finance Business partner
Hays
Montreal, QC
- $115,000 to $145,000 CAD / year
- Full-time
Our client, a growing organization operating in a manufacturing and distribution environment, is seeking a Finance Business Partner to support leadership and operational teams in achieving…
Added 3 mins ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Sarnia, ON
- Full-time
Ensures staffing levels are adequate to effectively operate the business
Added 3 mins ago
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Manager, Network Service Delivery
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 3 mins ago
Enterprise Account Executive - Toronto
Novisto
Toronto, ON
Prepare proposals/respond to RFIs, negotiate and address business terms to close the sale.
Added 3 mins ago
M
Senior Quantitative Analyst
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…a variety of stakeholders in Group Risk, Group Finance and Business Units. The team focuses on model, methodology and application development to support liability valuation, risk…
Added 3 mins ago
Director, Client Relationships Western Canada
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC · Winnipeg, MB
…satisfaction within your region while ensuring alignment with national business objectives and client relationship…
Added 17 mins ago
S
Beauty Advisor - Part Time
Sephora
Victoria, BC
- $19.85 to $24.8 CAD / hour
- Part-time
…individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or…
Added 32 mins ago
NB
Business Development Manager National Bank Insurance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager within the National Bank Insurance Distribution team means acting as a strategic partner to support the growth of our various distribution…
Added 32 mins ago
NB
Senior Manager Commercial Credit Risk
National Bank of Canada
Montreal, QC
- Full-time
ensure integrity and to maximize profitability and business development.
Added 32 mins ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Saskatoon, SK
- Full-time
Discipline - you are building your own business here
Added 32 mins ago
NB
Director CIB Business Management
National Bank of Canada
Calgary, AB
- Full-time
As Director, Corporate & Investment Banking (CIB) Business Management within National Bank of Canada Capital Markets’ CIB group, you will be a senior partner to CIB leadership, responsible…
Added 32 mins ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Lead regular governance activities including operational updates, Monthly and Quarterly Business Reviews
Added 32 mins ago
EB
Operations Manager
Electra Battery Materials Corporation
Temiskaming Shores, ON
- Full-time
Oversee daily production activities to achieve operational, quality, and business objectives;
Added 32 mins ago
EP
Sales & Business Development Representative
East Penn Canada
Mississauga, ON
- Full-time
Company vehicles or car allowances, including gas cards, so you can focus on growing your business without worrying about expenses
Added 32 mins ago
SQ
Bilingual Financial Services Consultant, Client Relationship Team
Sunlife Québec
Montreal, QC
- Full-time
…from both the office and virtually based on the needs of the business, our Clients and…
Added 32 mins ago
SS
Technical Sales & Business Development Representative- MB & SK
Shreem Systems & Solutions Pvt. Ltd
Brandon, MB
- Full-time
We are seeking a motivated Technical Sales & Business Development Representative to expand Shreem's presence throughout Saskatchewan and Manitoba. The successful candidate will work…
Added 32 mins ago
RL
Seasonal Brand Ambassador
Ralph Lauren
Ottawa, ON
- Part-time
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

RBC

Recoveries Officer

Winnipeg, MB, Canada
Mississauga, ON, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: 2+ years Recoveries/Collections experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What's the opportunity?

The Recoveries Officer is responsible for recovering outstanding balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients, recommendations for litigation or third party collection agencies.

What will you do?

Initiate outbound calls and receive incoming client calls
Identify risk situations and escalate if and when appropriate
Provide recommendations for litigation or third party collection activity in cases where the liability status could not be recovered through normal collection activity
Maintain a balance between quality Customer Care and effective negotiation techniques
Embrace the service routines, goal setting and performance enablement
Take ownership and resolve issues, ensuring operational risk mitigation and compliance are achieved
Act as a referral point for other team members, in order to deliver a seamless, simpler, faster, and a better client experience
Foster collaboration within your team and convergence across partners to support RBC’s One Client, One Bank vision

What do you need to succeed?

Must-have

In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
2+ years Recoveries/Collections experience
Strong written and verbal communication skills
Proficient in using MS Excel, Word and Outlook
Proven negotiation, analytical and decision making ability
Strong Organizational and Multi-tasking skills
Strong understanding of the balance between customer service and business risk mindset
Able to work the set shift of 3pm to 11pm, Monday to Friday which includes a Saturday shift on a monthly rotation 8am-4pm

Nice-to-have

Knowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection Highways
Knowledge of Personal Products, Loans, Mortgages, Overdrafts and Business Products
Previous experience in managing a portfolio

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program
Leaders who support your development
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.

Job Skills

Collections Experience, Communication, Customer Experience (CX), Decision Making, Multitasking, Negotiation, Operational Risks, Oral Communications, Risk Mitigation Strategies

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-20

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Recoveries Officer is responsible for recovering outstanding balances on personal loans and credit products by initiating outbound calls and managing incoming client inquiries. They must provide repayment options, recommend litigation or third-party collection actions, and maintain a balance between effective negotiation and quality customer care.

Requirements

Candidates must have at least 2 years of experience in recoveries or collections and possess strong communication, analytical, and negotiation skills. Proficiency in MS Office tools and the ability to work a rotating shift schedule, including Saturdays, is required.

Skills

Collections
Negotiation
Analytical skills
Decision making
Communication
Customer service
Risk mitigation
Multitasking
Organizational skills
MS Excel
MS Word
MS Outlook
Operational risk management

Benefits

Total Rewards Program
Professional development support
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Recoveries
Collections
Personal Loans
Credit Management
Litigation
Third Party Collection
Customer Care
Negotiation
Operational Risk
Compliance
MS Excel
MS Word
MS Outlook
CAC's
CASPER
OLBB
OLMS
TS2
Sales Platform
Bankruptcy
Collection Highways
Mortgages
Overdrafts
Business Products
Portfolio Management
Banking
Financial Services

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