Jobs in Canada

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Added 5 mins ago
BG
Project Manager
BUTTING Group
Calgary, AB
- Full-time
Are you ready to join a dynamic and growing stainless steel sales office that prides itself on delivering high-quality steel solutions to diverse industries across North America? Fantastic,…
Added 5 mins ago
T
Event Planning Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…You do the planning, sourcing and negotiating, and the Events Manager signs off. By the time an event is ready to execute, your work is done and the team never has to…
Added 21 mins ago
UH
Occupational Therapist - Toronto Rehab - Outpatient Brain Program
University Health Network
Toronto, ON
- Full-time
Reports to: Manager, Outpatient Allied Health & Clinics
Added 21 mins ago
AF
EV Technician/Autonomous Vehicle Mechanic
Amerit Fleet Solutions
Brampton, ON
- Full-time
What You Must Have
Added 21 mins ago
AF
EV Technician/Autonomous Vehicle Mechanic
Amerit Fleet Solutions
Brampton, ON
- Full-time
What You Must Have
Added 36 mins ago
DI
Project Manager
DEP International Inc.
NB · Madawaska, NB
- Full-time
Company Description DEP International Inc. is a leader in custom metal fabrication, delivering high-quality, tailored solutions for a wide range of industrial needs. The company is…
Added 36 mins ago
HE
Gestionnaire de projets de service HVDC/Service Project Manager HVDC
Hitachi Energy
Montreal, QC
- Full-time
Hitachi Energy is seeking a Service Project Manager to support customers operating high-voltage direct current (HVDC) transmission systems and high-voltage power quality solutions within…
Added 36 mins ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Plan menus and ensure food meets quality standards
Added 36 mins ago
BC
Senior Manager, Technology - Banking Cloud Solutions Leader
BDO Canada
Toronto, ON
- Full-time
Internal stakeholders describe you as positive, professional, and consistent in delivering high-quality work
Added 36 mins ago
Customer Service Coordinator, Central Dispatch
Sinai Health
Toronto, ON
Support the Materials Management Manager/Supervisor in performing cycle counts and year-end Stores physical inventory count
Added 1 hour ago
PH
Reporting Lead, Digital, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 1 hour ago
PH
Stores Attendant III (Casual) - Penticton - BC Shared Health Services
Provincial Health Services Authority
Penticton, BC
- Part-time
Participate in continuous quality improvement activities by performing duties such as providing input/feedback to the Manager (or designate) on work procedures and opportunities for process…
Added 1 hour ago
Part Time Tailor
Moores Clothing
Medicine Hat, AB
The Tailor delivers high-quality craftsmanship and ensures a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. This role requires a keen…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Trenton, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
PH
Stores Attendant III (Casual) - Kelowna - BC Shared Health Services
Provincial Health Services Authority
Kelowna, BC
- Part-time
Participate in continuous quality improvement activities by performing duties such as providing input/feedback to the Manager (or designate) on work procedures and opportunities for process…
Added 1 hour ago
WC
Asset Protection Associate
Walmart Canada
Kitchener, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
WC
Asset Protection Associate
Walmart Canada
Kitchener, ON
- Contract
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
N
Member of Technical Staff 3
Nutanix
Vancouver, BC
- $132,000 to $198,000 CAD / year
- Full-time
…enterprise data into AI-ready assets, embedding robust governance, quality, lineage, and observability for advanced GenAI…
Added 1 hour ago
AL
Sourcing & Procurement Manager
AMBICO Limited
Ottawa, ON
- Full-time
Under the direction of the Plant Manager, the Sourcing and Procurement Manager is responsible for developing and executing sourcing strategies that ensure the timely, cost-effective, and…
Added 1 hour ago
BI
Broadcast Manager – Dead by Daylight
Behaviour Interactive
Montreal, QC
- Full-time
As a Broadcast Manager, you will lead the planning, production, and execution of high-impact livestreams and video content that engage the Dead by Daylight player community, amplify brand…
Added 1 hour ago
C
Human Resources Advisor
Corbec
Drummondville, QC
- Full-time
Support the Operations Manager and Production Manager in organizing recognition and Mobilization.
Added 1 hour ago
Associate Project Manager
Instem
Canada
The Associate Project Manager is a highly valued role where collaboration and a superior team player mindset are important. As an Associate Project Manager (APM) your mission is to be the…
Added 2 hours ago
LH
Registered Massage Therapist
Lifemark Health Group
Corunna, ON
- $61,901 to $90,788 CAD / year
- Full-time
…their health journeys, sharing knowledge, and delivering top-quality, patient-centered care. In this role, you…
Added 2 hours ago
S
Commercial Lead
SYSTRA
Toronto, ON
- Full-time
We are looking for a Senior Commercial Manager for the GoExpansion project as part of the MCS Delivery Partner Consortium.
Added 2 hours ago
LH
Occupational Therapist - RTW
Lifemark Health Group
Kamloops, BC
- $55 to $70 CAD / hour
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…environmental adaptation to improve their independence and quality of…

RBC

Recoveries Officer

Winnipeg, MB, Canada
Mississauga, ON, Canada
Montreal, QC, Canada

Full-time

Apply on rbc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: 2+ years Recoveries/Collections experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What's the opportunity?

The Recoveries Officer is responsible for recovering outstanding balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients, recommendations for litigation or third party collection agencies.

What will you do?

Initiate outbound calls and receive incoming client calls
Identify risk situations and escalate if and when appropriate
Provide recommendations for litigation or third party collection activity in cases where the liability status could not be recovered through normal collection activity
Maintain a balance between quality Customer Care and effective negotiation techniques
Embrace the service routines, goal setting and performance enablement
Take ownership and resolve issues, ensuring operational risk mitigation and compliance are achieved
Act as a referral point for other team members, in order to deliver a seamless, simpler, faster, and a better client experience
Foster collaboration within your team and convergence across partners to support RBC’s One Client, One Bank vision

What do you need to succeed?

Must-have

In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
2+ years Recoveries/Collections experience
Strong written and verbal communication skills
Proficient in using MS Excel, Word and Outlook
Proven negotiation, analytical and decision making ability
Strong Organizational and Multi-tasking skills
Strong understanding of the balance between customer service and business risk mindset
Able to work the set shift of 3pm to 11pm, Monday to Friday which includes a Saturday shift on a monthly rotation 8am-4pm

Nice-to-have

Knowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection Highways
Knowledge of Personal Products, Loans, Mortgages, Overdrafts and Business Products
Previous experience in managing a portfolio

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program
Leaders who support your development
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.

Job Skills

Collections Experience, Communication, Customer Experience (CX), Decision Making, Multitasking, Negotiation, Operational Risks, Oral Communications, Risk Mitigation Strategies

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-20

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on rbc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Recoveries Officer is responsible for recovering outstanding balances on personal loans and credit products by initiating outbound calls and managing incoming client inquiries. They must provide repayment options, recommend litigation or third-party collection actions, and maintain a balance between effective negotiation and quality customer care.

Requirements

Candidates must have at least 2 years of experience in recoveries or collections and possess strong communication, analytical, and negotiation skills. Proficiency in MS Office tools and the ability to work a rotating shift schedule, including Saturdays, is required.

Skills

Collections
Negotiation
Analytical skills
Decision making
Communication
Customer service
Risk mitigation
Multitasking
Organizational skills
MS Excel
MS Word
MS Outlook
Operational risk management

Benefits

Total Rewards Program
Professional development support
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Recoveries
Collections
Personal Loans
Credit Management
Litigation
Third Party Collection
Customer Care
Negotiation
Operational Risk
Compliance
MS Excel
MS Word
MS Outlook
CAC's
CASPER
OLBB
OLMS
TS2
Sales Platform
Bankruptcy
Collection Highways
Mortgages
Overdrafts
Business Products
Portfolio Management
Banking
Financial Services

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Work requirements

Jobs in Canada