Jobs in Canada

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Added 10 mins ago
CS
T26-270 Temporary, Full-Time, School Counsellor Grade 9-12
Chilliwack School District No. 33
Chilliwack, BC
- Full-time
demonstrated ability to be a case manager and positively advocate for students
Added 10 mins ago
CC
Manager – Acute Care/Emergency
Canadian College of Health Leaders - Northwestern Ontario Chapter
Rocky Mountain House, AB
- Full-time
Alberta Health Services (AHS) has an exciting opportunity for a Manager – Acute Care/Emergency at the Rocky Mountain House Health Centre to assist in the management of its Acute Care and…
Added 10 mins ago
OC
Repair Technician I
Olympus Corporation
Richmond Hill, ON
- Full-time
…medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and…
Added 10 mins ago
C
Infirmière Gestionnaire de Cas Bilingue/ Bilingual Nurse Case Manager -15-Month
Cencora
Victoria, BC · Quebec, QC
- Full-time
Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and…
Added 10 mins ago
OT
Principal Product Manager (AI)
Open Text Corporation
Richmond Hill, ON
- Other
OpenText is looking for a dynamic and experienced AI principal product manager to define and deliver our market leading Intelligent Fax Aviator solution from OpenText as part of the Digital…
Added 10 mins ago
T
Quality Assurance Engineer
Trulioo
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and…
Added 24 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Mountain Road, MB
- Full-time
Site: Prairie Mountain Health - Grandview District Hospital (includes Grandview Personal Care Home)
Added 24 mins ago
SH
Scheduling Assistant - Staff Scheduling
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 25 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on Acute Care…
Added 25 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on Acute Care…
Added 40 mins ago
GF
Performance Head Coach - Calgary Creekside
GoodLife Fitness
Calgary, AB
- Part-time
…Performance program. They will report directly to the General…
Added 40 mins ago
B
Facility Manager
BGIS
Sudbury, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 54 mins ago
SH
Patient Navigator (Nurse IV)
Shared Health-Soins Communs
Portage la Prairie, MB
- Full-time
The Patient Navigator is a trained professional with advanced cancer care experience,
Added 54 mins ago
SH
Maintenance II
Shared Health-Soins Communs
Ste. Rose du Lac, MB
- Internship
The incumbent will be responsible to maintain and care for the grounds, buildings and equipment of the facilities, keeping them in a safe proper condition and will be assigned to assist…
Added 54 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Roblin, MB
- Internship
Site: Prairie Mountain Health - Roblin District Health Centre (Includes Crocus Court Personal Care Home)
Added 54 mins ago
SH
Cook 1
Shared Health-Soins Communs
Wawanesa, MB
- Full-time
Site: Prairie Mountain Health - Wawanesa Health Centre (includes Personal Care Home)
Added 54 mins ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 54 mins ago
SH
Supervisor - Health Information Services
Shared Health-Soins Communs
Brandon, MB
- Full-time
The Supervisor Health Information Services shall be accountable to the Director/Regional Manager/Manager Health Information Services and is responsible for the development, coordination,…
Added 54 mins ago
UH
Registered Nurse - Brain Program - Inpatient Stroke Rehabilitation
University Health Network
Toronto, ON
- Part-time
…and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology,…
Added 54 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Wawanesa, MB
- Full-time
Site: Prairie Mountain Health - Wawanesa Health Centre (includes Personal Care Home)
Added 54 mins ago
SH
Clinical Educator - Nurse IV
Shared Health-Soins Communs
Brandon, MB
- Full-time
The Clinical Educator is client focused. In addition to nursing staff, clients may receive care in the clinical setting, community members/organizations or from other professional…
Added 54 mins ago
SH
Clerk III- HIS
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 54 mins ago
SH
Lead Hand - Medical Device Reprocessing
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please…
Added 54 mins ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 54 mins ago
SH
Health Care Aide - Cardiology Input Unit -5A/6A/PRU
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…

RBC

Recoveries Officer- EN

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: 2+ years Recoveries/Collections experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What's the opportunity?

The Recoveries Officer is responsible for recovering outstanding balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients, recommendations for litigation or third party collection agencies.

What will you do?

Initiate outbound calls and receive incoming client calls
Identify risk situations and escalate if and when appropriate
Provide recommendations for litigation or third party collection activity in cases where the liability status could not be recovered through normal collection activity
Maintain a balance between quality Customer Care and effective negotiation techniques
Embrace the service routines, goal setting and performance enablement
Take ownership and resolve issues, ensuring operational risk mitigation and compliance are achieved
Act as a referral point for other team members, in order to deliver a seamless, simpler, faster, and a better client experience
Foster collaboration within your team and convergence across partners to support RBC’s One Client, One Bank vision

What do you need to succeed?

Must-have

In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
2+ years Recoveries/Collections experience
Strong written and verbal communication skills
Proficient in using MS Excel, Word and Outlook
Proven negotiation, analytical and decision making ability
Strong Organizational and Multi-tasking skills
Strong understanding of the balance between customer service and business risk mindset
Able to work the set shift of 3pm to 11pm, Monday to Friday which includes a Saturday shift on a monthly rotation 8am-4pm

Nice-to-have

Knowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection Highways
Knowledge of Personal Products, Loans, Mortgages, Overdrafts and Business Products
Previous experience in managing a portfolio

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program
Leaders who support your development
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law

Job Skills

Collections Experience, Communication, Customer Experience (CX), Decision Making, Multitasking, Negotiation, Operational Risks, Oral Communications, Risk Mitigation Strategies

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-20

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Recover outstanding balances on personal loans and card products by assessing client information, negotiating repayment options, and recommending litigation or third-party collection activity when appropriate. Handle client calls, identify and escalate risks, resolve issues in compliance with operational requirements, and support a consistent client experience through collaboration with colleagues and partners.

Requirements

Candidates must have at least two years of recoveries or collections experience, strong communication and negotiation skills, analytical and decision-making ability, and proficiency with Microsoft Excel, Word, and Outlook. The role requires strong organization and multitasking skills, a balance of customer service and business risk awareness, and availability for the specified afternoon/evening shift and monthly Saturday rotation.

Skills

Collections
Communication
Customer Service
Negotiation
Analytical Skills
Decision Making
Multitasking
Organization
Risk Mitigation
Operational Risk Management
Microsoft Excel
Microsoft Word
Microsoft Outlook
Portfolio Management
Bankruptcy and Collections

Benefits

Comprehensive Total Rewards Program
Professional Development
Career Advancement Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Recoveries
Collections
Personal Loans
Card Products
Credit Management
Repayment Options
Litigation
Third-Party Collection Agencies
Customer Care
Negotiation
Risk Assessment
Operational Risk
Compliance
Portfolio Management
Bankruptcy
CACs
CASPER
OLBB
OLMS
TS2
Sales Platform
Microsoft Excel
Microsoft Word
Microsoft Outlook
Personal Banking Products
Mortgages
Overdrafts
Business Products
Client Experience

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