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Added 13 days ago
Development Manager
BMO
Toronto, ON · FCP
Full-time
Proficiency in either front-end technologies (e.g., TypeScript, React) or back-end technologies (e.g., Java, PostgreSQL, AWS) is required; experience in both is a plus.
Added 10 days ago
Senior Development Lead - (Cloud /Payment Systems)
BMO
Toronto, ON · BMOPLACE
Full-time
The Senior Software Development Lead provides hands-on technical leadership for the design, development, modernization and production stability of enterprise wire payment services. The role…
Added 26 days ago
Senior Technical Manager
Loblaw Companies Limited
Toronto, ON
Full-time
Join Canada's largest retail pharmacy company in a pivotal role as a Senior Technical Manager. You will be leading a dynamic team committed to redefining the future of pharmacy management…
Added 10 days ago
Senior Manager, Tokenized Deposits Off-Chain Orchestration / Integration Layer Delivery
TD
Toronto, ON
Full-time
We are looking for a Senior Technology Manager that is passionate about providing useful, working software that will have a real impact on the way our bank does business. The successful…
Added 10 days ago
Senior Manager, Tokenized Deposits On-Chain Orchestration / Integration Layer Delivery
TD
Toronto, ON
Full-time
We are looking for a Senior Technology Manager that is passionate about providing useful, working software that will have a real impact on the way our bank does business. The successful…
Added 16 days ago
Lead Software Engineer
RBC
Toronto, ON
Full-time
…business problems, create technical stories, enable other junior & senior developers by mentoring them towards building holistic…
Added 16 days ago
Senior Software Developer in Test (Development Focused)
RBC
Montreal, QC
Full-time
We are seeking a top-notch, hands on Senior Software Developer who is a passionate, driven team player committed to code quality and testing excellence. The ideal candidate will play a…
Added 16 days ago
Senior Application Support Analyst
RBC
Toronto, ON
Full-time
Experience with java based applications on Tomcat.
Added 13 days ago
Lead Full Stack Developer
RBC
Toronto, ON
Full-time
At its core, this role requires excellent problem-solving skills and C#/.Net, Java, Python and full stack coding capability. This role will need to effectively communicate, collaborate, and…
Added 11 days ago
Senior Business System Analyst
RBC
Toronto, ON
Full-time
The Senior Business Systems Analyst (BSA) responsibilities will be conducting requirements gathering sessions and other BA activities with a large diverse set of Product Controllers and…
Added 10 days ago
Senior Manager, Back-End Development
RBC
Toronto, ON
Full-time
As part of a major payment modernization initiative, Royal Bank of Canada is seeking a hands-on Senior Manager to lead a team of backend developers while actively contributing to code…
Added 10 days ago
Senior Technology Manager, Loan Servicing Technology
BMO
Toronto, ON · FCP
Full-time
We are seeking a Senior Technology Manager to lead the Loan Servicing Technology portfolio supporting critical lending platforms and services within Commercial and Corporate Banking.
Added 10 days ago
Senior Technology Manager
BMO
Toronto, ON · FCP
Full-time
We are seeking a Senior Technology Manager to play a critical leadership role in advancing our technology modernization and cloud transformation agenda. This position is instrumental in…
Added 14 days ago
QNX Senior Manager, IDE & Tools Team
BlackBerry
Ottawa, ON
Full-time
QNX is seeking an accomplished Senior Software Engineering Manager to lead the design, development, and verification of our Development Tools suite and the QNX Software Center. This role is…
Added 14 days ago
QNX Senior Manager, IDE & Tools Team
BlackBerry QNX
Ottawa, ON
Full-time
QNX is seeking an accomplished Senior Software Engineering Manager to lead the design, development, and verification of our Development Tools suite and the QNX Software Center. This role is…
Added 8 days ago
QA Lead – Automation & Agile
CGI
Toronto, ON
Full-time
4+ years of QA/Quality Engineering experience, including experience in a Senior QA or QA Lead capacity.
Added 8 days ago
Software Development Manager
EDealer
Canada
Full-time
This role exists because the team is senior and self-directed enough not to need a full-time coordinator, and because we would rather its manager stay close to the work than drift away from…
Added 9 days ago
Senior Back-End Developer
RBC
Toronto, ON
Full-time
2+ years of experience writing code in a backend development language (Java/NodeJS).
Added 8 days ago
Tech Lead Guidewire (Senior)
Groupe SII
Toronto, ON
Full-time
Minimum of three (3) years in a technical leadership, lead developer or application architecture role.
Added 9 days ago
Senior Integration Engineer
Agiloft
Canada
Full-time
We are hiring a Senior Integration Engineer to build and productize integrations between Agiloft and strategic ISV partners. This is a hands-on engineering role with regular partner…
Added 8 days ago
Principal Application Security Specialist
Global Relay
Vancouver, BC
The Principal Application Security Specialist is the most senior individual contributor across Global Relay's Software & Application Security function. Combining deep application security…
Added 9 days ago
Guidewire Tech Lead CC - Brokerage program
Maarut
Quebec, QC
Contract
architecture, mentoring) point to a hybrid profile between a senior developer
Added 8 days ago
Senior Java Software Engineer
Amaris Consulting
Montreal, QC
Full-time
We are seeking an experienced Senior Java Developer to join a growing Market Risk technology team. In this role, you will design, build, and enhance applications that support critical risk…
Added 9 days ago
Senior Back-End Developer
Royal Bank of Canada
Toronto, ON
Full-time
2+ years of experience writing code in a backend development language (Java/NodeJS).
Added 8 days ago
Principal Application Security Specialist
Global Relay
Vancouver, BC
Full-time
The Principal Application Security Specialist is the most senior individual contributor across Global Relay's Software & Application Security function. Combining deep application security…

RBC

Senior Application Support Analyst

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 11, 2026

Apply About employer

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Original job description

Job Description

The BPM team is undertaking multiple complex initiatives as part of Wealth Management Technical and Solutions ongoing plan to transform major Business Process systems from old technology to new Cloud based platform and taking over ownership of infrastructure support as part of new operational model. In this role you will be working with multiple IT partners to support Pega applications built on Cloud based platform, participate in transformation projects and processes by following Agile-like methodology and using DevOps pipeline. The role will coordinate, communicate and execute activities to ensure objectives are accomplished according on time

What will you do?

Work with customer support team on issue trouble-shooting, tracing, analyzing, logging, and opening SR to Vendor or AppDev team when applicable, and implement the proposed resolution.
Perform system health check, monitoring, alerting, and corresponding action as required.
Analyze system monitoring dashboard (Dynatrace), logging system (ELK), and other tools to identify potential issues, conflicts, and risks.
Work with AppDev teams on releases by joining project update meetings, reviewing implementation plan, performing OAT and PROD deployment through secured channel (PAM) using CI/CD Pipeline, and participating in Post Implementation Verification when applicable.
Generate varieties of reports based on the requirement including but not limited to business data mining, issue / ticket tracking, and regulatory / compliance reports.
Participate in daily meetings in agile-like environment hosted by variety of teams including AppDev and Support for updates.
Establish healthy working relationships across variety of IT partners / units and platforms to build influence and impact with key business partners.
Contribute to ongoing administrative program activities as required.

Must have:

Experience with Docker, Helm, Kubernetes and OpenShift 4.x preferable
Experience with monitoring tools and creating dashboards on ELK stack, Dynatrace
Experience with creating or managing CI/CD pipelines on Github, Jenkins, UCD, Artifactory, Aquascan, etc
Experience with SRE (Site reliability Engineering) Tools such as PagerDuty.
Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.

Nice-to-have:

Experience with java based applications on Tomcat.
Experience with Pega platform knowledge.
Excellent interpersonal skills to work across IT partners and business.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Ability to make a difference and lasting impact
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities

Job Skills

Agile Methodology, Application Maintenance, Applications Support, Communication, Compuware dynaTrace, Customer Support, DevOps, Docker (Software), Elk Stack, Information Technology (IT) Infrastructure, Infrastructure Support, Kubernetes, Monitoring Tools, PagerDuty, Site Reliability Engineering, Systems Software

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-26

Application Deadline:

2026-10-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The analyst will support Pega applications on a cloud-based platform by troubleshooting issues, monitoring system health, and managing deployments. They will also collaborate with IT partners to execute transformation projects and generate regulatory and business reports.

Requirements

Candidates must have experience with containerization tools like Docker and Kubernetes, monitoring platforms such as Dynatrace and ELK, and CI/CD pipeline management. Strong interpersonal skills and the ability to work in an agile environment are essential for this role.

Skills

Docker
Kubernetes
OpenShift
Dynatrace
ELK stack
CI/CD pipelines
Jenkins
Site Reliability Engineering
PagerDuty
Agile methodology
Application support
Troubleshooting
System monitoring
DevOps
Pega
Java

Benefits

Bonuses
Flexible benefits
Competitive compensation
Stock options
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

BPM
Wealth Management
Cloud platform
Infrastructure support
Pega
Agile
DevOps
Docker
Helm
Kubernetes
OpenShift
Dynatrace
ELK stack
CI/CD
Github
Jenkins
UCD
Artifactory
Aquascan
SRE
PagerDuty
Tomcat
Java
System monitoring
Data mining
Compliance reporting
PAM
OAT
PROD deployment
Post Implementation Verification

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