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Added 13 hours ago
Senior Application Support Analyst - Finance IT & Audit Technology (FIAT)
Royal Bank of Canada
Vancouver, BC
Full-time
Business Solutions, Cloudera Hadoop, Collaboration, Computer Operations, Information Technology (IT) Infrastructure, Information Technology (IT) Services, Information Technology (IT)…
Added 14 hours ago
Senior Information and Data Security Analyst (Global Security)
RBC
Toronto, ON
Full-time
We are seeking an experienced Senior Information and Data Security Analyst to join our cross-functional team supporting RBC's data security infrastructure. In this role you will provide…
Added 15 hours ago
Senior Application Support Analyst - Finance IT & Audit Technology (FIAT)
RBC
Vancouver, BC
Full-time
Business Solutions, Cloudera Hadoop, Collaboration, Computer Operations, Information Technology (IT) Infrastructure, Information Technology (IT) Services, Information Technology (IT)…
Added 1 day ago
Senior Information Security Analyst
Scotiabank
Toronto, ON
The Identity Lifecycle Management team within the Identity and Access Management Operations is responsible for the execution of established security controls pertaining to identity and…
Senior Information Security Analyst
Lifemark Health Group
Brampton, ON · Toronto, ON
$80,000 to $100,000 CAD / year
Full-time
Lifemark Health Group is seeking a Senior Information Security Analyst for a permanent, full-time role on our Security Team. In this position, you will monitor and respond to security…
Senior Information Security Analyst
Lifemark Health Group
Toronto, ON · North York, ON
$80,000 to $100,000 CAD / year
Full-time
Lifemark Health Group is seeking a Senior Information Security Analyst for a permanent, full-time role on our Security Team. In this position, you will monitor and respond to security…
Senior Information Security Analyst
Lifemark Health Group
Brampton, ON
$80,000 to $100,000 CAD / year
Full-time
Lifemark Health Group is seeking a Senior Information Security Analyst for a permanent, full-time role on our Security Team. In this position, you will monitor and respond to security…
Technology Operations Analyst - Cybersecurity Managed Services, New Brunswick
EY
Dieppe, NB
Ernst & Young is seeking junior and intermediate-level technical security professionals with hands-on expertise in Microsoft Sentinel and Microsoft Defender to support our Managed Detection…
Senior Security Analyst - Cyber Security - Regular Full-Time - 2026-17134 (2026-17134)
Sunnybrook
Toronto, ON
Full-time
Reporting to the Manager, Information Security, the Senior Cybersecurity Analyst is responsible for information technology risk assessments, defining security architecture principles, and…
Technology Operations Analyst - Cybersecurity Managed Services, New Brunswick
EY
Dieppe, NB
Ernst & Young is seeking junior and intermediate-level technical security professionals with hands-on expertise in Microsoft Sentinel and Microsoft Defender to support our Managed Detection…
Senior Analyst, IT Security, Risk and Audit Management (Permanent)
Toronto District School Board
Toronto, ON · Etobicoke, ON
$108,205 to $129,846 CAD / year
Full-time
Senior Analyst, IT Security, Risk and Audit Management
Senior Endpoint Security Operations Analyst (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
The Senior Technical Analyst, Cyber Technology Operations will provide operational support for a wide range of network security, endpoint security and threat surface products/tools within…
Senior Information Security Analyst
Royal Bank of Canada
Toronto, ON
Full-time
Looking for an experienced Senior Information Security Analyst to join our Access Certification Management team to operationally support the cutting-edge identity and access management…
Senior Endpoint Security Operations Analyst (Global Security)
RBC
Toronto, ON
Full-time
The Senior Technical Analyst, Cyber Technology Operations will provide operational support for a wide range of network security, endpoint security and threat surface products/tools within…
Senior Information Security Analyst
RBC
Toronto, ON
Full-time
Looking for an experienced Senior Information Security Analyst to join our Access Certification Management team to operationally support the cutting-edge identity and access management…
Senior Information Security Analyst (Fraud Incident Response)
TD
Toronto, ON
Full-time
As a Senior Information Security Analyst within the Fraud Pillar of Fusion Incident Management, you will lead the coordination and management of complex fraud, financial crime, insider…
Security Operations Analyst, Managed Security Services
CDW
Mississauga, ON
Full-time
The Analyst – Managed Security Services provides first-level technical client support and upholds defined service level agreements (SLA) and customer service excellence for Network Security.
Senior Information Security Analyst (Fraud Incident Response)
TD
Toronto, ON
Full-time
As a Senior Information Security Analyst within the Fraud Pillar of Fusion Incident Management, you will lead the coordination and management of complex fraud, financial crime, insider…
Senior Analyst -CVH IT Common Services
Trillium Health Partners
Mississauga, ON
Full-time
As an integral member of the Information Services division, the Senior Security Analyst reports to the Manager, Cyber Defense & Identity Access Management and supports the delivery,…
Senior Cyber Security Network Analyst (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
Codes of Conduct, Communication, Critical Thinking, Cybersecurity, Cyber Security Management, Decision Making, Firewall Management, Firewalls, Group Problem Solving, Information Security,…
Senior Cyber Security Network Analyst (Global Security)
RBC
Toronto, ON
Full-time
Codes of Conduct, Communication, Critical Thinking, Cybersecurity, Cyber Security Management, Decision Making, Firewall Management, Firewalls, Group Problem Solving, Information Security,…
Senior Security Operations Analyst, Detection & Response
Financeit
Toronto, ON
$110,000 to $125,000 CAD / year
Full-time
Reporting to the Vice President of Information Technology as the first hire on our Security Operations Centre (SOC) team, you will be responsible for threat detection, investigation and…
Information Technology (IT) Senior Analyst
Enbridge
Calgary, AB · Edmonton, AB
Full-time
…driving financial excellence and innovation. We are seeking an Information Technology (IT) Senior Analyst to join our team in…
Senior Security Operations Analyst, Detection & Response
Financeit
Remote, Canada
Full-time · Remote
Reporting to the Vice President of Information Technology as the first hire on our Security Operations Centre (SOC) team, you will be responsible for threat detection, investigation and…
Senior Information Security Analyst
Scotiabank
Toronto, ON
The Identity Lifecycle Management team within the Identity and Access Management Operations is responsible for the execution of established security controls pertaining to identity and…

RBC

Senior Application Support Analyst - Finance IT & Audit Technology (FIAT)

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 1, 2026
Posting language: English
Posted: Sep 11, 2026

Apply About employer

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Original job description

Job Description

Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications. Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

As the Senior Application Support Analyst, you will be responsible for maintenance and support of multiple Windows and Linux applications in Finance and Audit IT. You will partner across IT, assigned business lines and 3rd party vendor, to analyze issues and technical system needs in order to resolve business issues and provide business solutions. You will have opportunities to work on critical RBC applications.

What will you do?

Investigate, resolve, and report on medium to highly complex technical issues requiring business application understanding.
Works closely with business clients to understand priorities and impact, and provide timely and accurate reports to management and end-users on status of critical systems processes.
Proactively identify and act on emerging issues (and works with Development teams) to resolve them in the short and long term. Many of these issues require rapid response and the ability to synthesize multiple technical factors quickly in order to arrive at a workaround or solution within hours.
Are able to learn about multiple applications and technologies and how they interact in order to provide cross-functional support. An understanding of how legacy and emerging technologies integrate is required.
Make recommendations on process improvements and enhances system and support documentation.
Collaborate effectively with the development and SRE teams by identifying defects and opportunities for efficiencies through automation and enhancements
Ensure compliance with SLA metrics as agreed with business.
Lead support-based initiatives of various complexity.
Raise support tickets and work closely with vendors when additional support and learning is required for vendor developed applications
Actively participate in Agile development projects to represent the interests of maintaining Production application stability and adhering to Production readiness standards. Your participation would ensure that projects follow RBC standards for security and audit, supporting System Integration testing, and supporting code promotions and development effort.
Work on IT Risk deliverables: participate in DR exercise, help in DR planning and design; interacting with various auditors and make sure that applications function according to published RBC IT Risk Standards.
Provide direction, expertise, feedback, coaching, and development to build the capabilities of more junior staff
Perform some of the above responsibilities after hours and on weekends on a rotational basis.

What do you need to succeed? Must have:

5+ years of experience in a 24*7 production support role and supporting multiple applications
5+ years of experience in Windows and UNIX technology platform, SQL Server/Oracle Databases and OpenShift.
Strong knowledge and expertise with SQL queries.
Strong experience with Linux Technology Platform and Shell Scripting.
Strong Experience with Job schedulers.
Strong Data analytical skill set, ability to analysis complex data issues.
Have working knowledge of ITIL Standards, Methodologies, SDLC, & audit requirements.
Understanding of SRE concepts, track record of identifying and implementing automated solutions.
Familiar and comfortable with Change Management and Disaster Recovery activities.
Computer Science degree or equivalent.

Nice to have:

Experience with Cloud, Hadoop (Big Data technology).
Experience with ServiceNow or other ticketing tools.
Ability to utilize AI technologies for automating repetitive manual tasks.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable
Leaders who support your development through coaching and mentoring opportunities
Opportunity to make a difference and lasting impact
A world-class training program in financial services
Work in a dynamic, collaborative, progressive, and high-performing team
Supportive management: Coaching and managing opportunities
Challenging work: You will make a difference
Development opportunity: Time to take courses, learn new applications
Opportunity to take on progressively greater responsibilities

Job Skills

Business Solutions, Cloudera Hadoop, Collaboration, Computer Operations, Information Technology (IT) Infrastructure, Information Technology (IT) Services, Information Technology (IT) Systems, Information Technology Operations, Interpersonal Relationships, Linux Operations, OpenShift Virtualization, Site Reliability Engineering, Standard Operating Procedure (SOP), Unix Operating Systems, Windows Automation, Windows Platforms, Windows SQL

Additional Job Details

Address:

745 THURLOW ST:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-07

Application Deadline:

2026-10-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Application Support Analyst is responsible for the maintenance and support of Windows and Linux applications within Finance and Audit IT. This role involves investigating complex technical issues, collaborating with development teams, and ensuring production stability through proactive monitoring and automation.

Requirements

Candidates must have at least 5 years of experience in 24/7 production support and proficiency in Windows, Unix, SQL, and OpenShift. A degree in Computer Science or an equivalent field is required, along with strong knowledge of ITIL standards and disaster recovery processes.

Skills

Production support
Windows
Unix
SQL Server
Oracle Databases
OpenShift
SQL queries
Linux
Shell scripting
Job schedulers
Data analysis
ITIL
SDLC
SRE
Change management
Disaster recovery

Benefits

Bonuses
Flexible benefits
Competitive compensation
Stock options
Coaching and mentoring
Training program

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Finance IT
Audit Technology
Windows
Linux
SQL Server
Oracle
OpenShift
Shell Scripting
Job Schedulers
ITIL
SDLC
SRE
Change Management
Disaster Recovery
Agile
Production Support
Data Analysis
Automation
ServiceNow
Hadoop
Cloud
AI
System Integration
Production Readiness

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