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Added 1 hour ago
T
VP, Advanced Client Analytics
TD
Toronto, ON
- Full-time
The Vice President, Advanced Client Analytics will be accountable to build, manage and operationalize an AI and Agent enabled Client insights factory to connect client feedback, operational…
Added 1 hour ago
SL
Analyst, Technical Support Services
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Advocate for the broader Service Desk teams by answering agent questions, providing ongoing guidance, and empowering agents to make client-focused decisions.
Added 2 hours ago
P
Corporate Tax, Senior Manager
PwC
Calgary, AB
- Full-time
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax…
Added 2 hours ago
D
Client Financial Services Agent
Desjardins
Rouyn-Noranda, QC · Caisse Desjardins de Rouyn-Noranda
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 2 hours ago
D
Advisory Agent, Member and Client Experience
Desjardins
Montmagny, QC · Caisse Desjardins de la MRC de Montmagny
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 3 hours ago
D
Agent-conseil ou agente-conseil, Expérience membre et client
Desjardins
Labelle, QC · Rivière-Rouge, QC
- Part-time
Understanding of the philosophy and fundamentals of financial services cooperatives
Added 4 hours ago
D
Advisory Agent , Member and Client Experience
Desjardins
Mascouche, QC · Caisse Desjardins Le Manoir
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 5 hours ago
Senior Forward Deployed AI Engineer
Bell
Mississauga, ON
…innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with…
Added 5 hours ago
BS
Bilingual Customer Service Representative
Bilingual Source
Barrie, ON
- $46,000 to $58,000 CAD / year
- Full-time
Our client, a growing company in the financial services sector, is looking for a Bilingual Collections Agent to join its Barrie team. This opportunity is ideal for someone with previous…
Added 6 hours ago
P
AML Analytics Manager
PwC
Toronto, ON
- Full-time
…experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse…
Added 7 hours ago
Client Care Agent (12 month term) - Strathmore
Agriculture Financial Services Corporation
Strathmore, AB
As the Client Care Agent, you are a self-starter and a great communicator. You bring a passion for outstanding client service, and knowledge of Alberta and the Agriculture industry. You are…
Added 7 hours ago
D
Advisory Agent, Member and Client Experience
Desjardins
Chambly, QC · Caisse Desjardins du Bassin-de-Chambly
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 7 hours ago
PG
Deposit Administrator (12-Month Contract)
Peoples Group
Toronto, ON
- Full-time
…account openings, deposit processing, reconciliations, and agent account management. This role is ideal for a detail-oriented professional with a strong commitment to service excellence and…
Added 8 hours ago
TI
System Administrator
TekStaff IT Solutions
Toronto, ON
- Contract
- Previous experience in banking or financial services
Added 9 hours ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
…contract management, field activities, sub-contractors and client relationships according to Telecon’s…
Added 18 hours ago
UO
Senior Officer, Finance
University of Ottawa
Ottawa, ON · University Centre
- Full-time
Financial: Administer the ongoing financial transaction processes for the sector, to maintain financial integrity and transparency and to ensure compliance with established policies. Act as…
Added 1 day ago
T
Scrum Master I
TD
Toronto, ON
- Full-time
Drives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity across work efforts
Added 1 day ago
Global Mobility - Expatriate Tax - Manager - Vancouver
EY
Vancouver, BC
As a Manager within our Mobility – Expatriate Tax team, you will lead the delivery of cross‑border tax services for globally mobile employees, executives, and their employers. You will…
Added 1 day ago
Global Mobility - Expatriate Tax - Senior Manager - Toronto
EY
Toronto, ON
We are currently seeking a Senior Manager to join our People Advisory Services – Mobility Tax practice in Toronto. Our People Advisory Services practice (PAS) provides high-quality…
Added 1 day ago
R
Life Insurance Sales Agent - Leads Provided
Ratehub
Remote, Canada
- Contract
- Remote
Building rapport with new clients and strengthen existing relationships to establish a thriving trust-based client network
Added 1 day ago
SL
District Manager
Sun Life
Levis, QC · Quebec, QC · Trois-Rivières, QC
- Full-time
…plans, focused on both Wealth and Insurance (sales growth, financial results, productivity, Client engagement, financial planning, governance metrics, etc.) and cascade targets plans to…
Added 1 day ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
Lead business development activities including sales, proposals, and building and maintaining sustainable client relationships across different financial services institutions.
Added 1 day ago
P
Senior Manager Cyber Generalist
PwC
Toronto, ON
- Full-time
Lead business development activities including sales, proposals, and building and maintaining sustainable client relationships across different financial services institutions.
Added 1 day ago
NF
Trainee Customer Care Agent
Neilson Financial Services
Toronto, ON
- Full-time
We are seeking a Trainee Customer Care Agent who is enthusiastic about providing exceptional customer service and thrives in a target-driven environment. The ideal candidate should be an…
Added 1 day ago
P
Capital Projects and Infrastructure, Infrastructure Project Finance, Director
PwC
Toronto, ON
- Full-time
A career within Deals Capital Projects and Infrastructure will provide you the opportunity to deliver lead financial and strategic advisory services to our clients on infrastructure…

RBC

Senior Director, AI Architecture

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

What is the opportunity?

This leader sets one standard way to build, secure and run AI across RBC Technology & Operations. They own the reference architecture for retrieval-augmented generation (RAG), AI agents, model access and AI-native software delivery (AI-DLC). The role turns the 2030 T&O ambitions, including AI-native delivery and 30% of GenAI volume on open-weight models, into patterns teams actually use.

Success means fewer bespoke stacks, faster delivery with maintainable code, and AI that Internal Audit, Model Risk and OSFI can trust.

What will you do?

AI architecture standards as code. Define the enterprise AI reference architecture and approved patterns. Encode them as harness skills, agent constitutions and automated fitness checks, so standards apply at generation time rather than at review.

Common RAG substrate. Converge the many RAG solutions onto one shared platform: ingestion, chunking, embeddings, hybrid retrieval, reranking and evaluation. Retrieval must respect source entitlements by default. Set a retirement plan for duplicate stacks.

Agent sandboxing and security architecture. Design the sandbox standard for every agentic workload: ephemeral environments, egress allow-lists, short-lived task-scoped credentials and no standing production access. Own agent identity, tool access through a governed MCP gateway and registry, and defenses against prompt injection and poisoned tools.

AI-DLC harness and quality gates. Own the harness architecture from spec to release. Make quality gates deterministic and mandatory: tests and coverage, static analysis, complexity and duplication limits, dependency and license checks, security scanning and architecture fitness checks. Enforce separation of duties (the agent that writes a change cannot approve it), PR size limits and traceability from spec to deployment.

Skills and evaluation lifecycle. Treat skills like code: owned, versioned, regression-tested with evals and retired when stale. Re-run evals before any model upgrade reaches teams.

Model gateway and inference architecture. Route work across frontier and open-weight models by cost, risk and jurisdiction. Build in token metering, caching and data-classification rules so cost and residency are enforced by the platform.

Risk-tiered control model. Partner with Internal Audit, Model Risk and Cyber to define human-oversight tiers, from human-on-the-loop for low-risk work to human-in-the-loop for payments and core banking. Align with OSFI Guidelines E-23 and B-13.

Design authority and innovation. Chair AI architecture review, keep decision records and manage exceptions. Graduate proven lab work into the platform and evaluate emerging technology, such as agent protocols and new open-weight models.

What do you need to succeed?

15+ years in architecture or engineering, including 5+ years leading architects or engineers at enterprise scale.

Hands-on depth in LLM systems: RAG, agent frameworks, MCP, evaluation and inference serving on cloud and on-premises GPUs.

Security architecture for AI, including the OWASP Top 10 for LLM applications, sandboxing and identity for non-human actors.

Strong DevSecOps and SDLC background; you have shipped quality gates engineers accepted rather than routed around.

Experience in a regulated industry, ideally financial services under OSFI.

Credibility with engineers: you still prototype and read code. Able to explain trade-offs plainly to executives and audit.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

#TECHPJ

Job Skills

Big Data Management, Data Modeling, Data Science, Decision Making, Deep Learning, Machine Learning (ML), Predictive Analytics, Programming Languages, Relationship Building

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-27

Application Deadline:

2026-11-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Director will define and implement enterprise-wide AI architecture standards, including RAG substrates, agent sandboxing, and AI-DLC quality gates. They will also partner with internal audit and risk teams to ensure AI deployments meet regulatory guidelines and security requirements.

Requirements

Candidates must have 15+ years of experience in architecture or engineering, with at least 5 years in a leadership role at an enterprise scale. Deep hands-on expertise in LLM systems, AI security, and experience within a regulated financial industry are essential.

Skills

AI Architecture
LLM Systems
RAG
Agent Frameworks
MCP
Security Architecture
DevSecOps
SDLC
Financial Services
Big Data Management
Data Modeling
Data Science
Deep Learning
Machine Learning
Predictive Analytics
Programming Languages

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

AI Architecture
LLM
RAG
AI Agents
AI-DLC
DevSecOps
SDLC
OSFI
Cybersecurity
Cloud
GPUs
MCP Gateway
Prompt Injection
Token Metering
Data Classification
Big Data Management
Data Modeling
Data Science
Deep Learning
Machine Learning
Predictive Analytics
Programming Languages
Financial Services
Architecture Review
Governance
Risk Management
Internal Audit
Model Risk
Enterprise Architecture
Software Delivery

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