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Added 1 hour ago
VC
Project Manager, Digital Transformation and User Experience
VINCI Construction
Brossard, QC
- Full-time
Lead change management initiatives throughout the entire lifecycle of digital projects, from planning and implementation to long term deployment, including adoption activities, satisfaction…
Added 1 hour ago
ES
Delivery Manager / Senior Delivery Manager for Financial Services
EPAM Systems
Toronto, ON
- Full-time
We are seeking a Delivery Manager / Senior Delivery Manager to lead project delivery for our clients in the financial services sector, overseeing multiple Scrum teams and ensuring…
Added 3 hours ago
K
Senior Manager - Senior Tech Lead – AI & Technology Transformation
KPMG
Montreal, QC
- Full-time
Act as a Tech Lead on agentic AI engagements, defining target architectures, delivery roadmaps, and technology choices across the Microsoft ecosystem, including Copilot Studio, Microsoft…
Added 4 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 5 hours ago
CI
Analyst Intern (Nuclear)
Calian in Space & Technology
Ottawa, ON
- Internship
…complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the…
Added 8 hours ago
WI
Senior Landfill Gas Engineer
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Cambridge, ON
- Full-time
Lead pursuit strategy development, including go/no‑go assessments, win strategies, and proposal leadership.
Added 8 hours ago
WI
Senior Landfill Gas Engineer
WSP in Canada
Mississauga, ON
- Full-time
Lead pursuit strategy development, including go/no‑go assessments, win strategies, and proposal leadership.
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CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Lead the development and execution of the City’s Corporate Safety Strategy, establishing strategic priorities, objectives, performance measures, and accountabilities that align occupational…
Added 8 hours ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
We are seeking a Senior Manager, Solution and Platform Architecture to lead the design, evolution, and operational excellence of our enterprise Salesforce ecosystem. This is a high-impact…
Added 8 hours ago
ST
Program Assistant
Strides Toronto
Toronto, ON
- $46,662 to $54,339 CAD / year
- Contract
…approach. Since 2015, Strides Toronto has served as Toronto’s Lead Agency for Infant, Child and Youth Mental Health, partnering with 21 core service providers to provide system leadership,…
Added 8 hours ago
ST
Systems Administrator
Strides Toronto
Scarborough Bluffs Park, ON
- $66,912 to $77,919 CAD / year
- Contract
…supports the configuration and maintenance of the Organization’s technology systems to ensure that system performance and security meet the needs of the organization and the end users and…
Added 10 hours ago
P
Technology Strategy & Transformation, Senior Associate
PwC
Toronto, ON
- Full-time
As a Technology Strategy & Transformation, Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are seeking candidates…
Added 11 hours ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
…products and applies AI across the whole product lifecycle. As a Senior Product Manager | Applied AI, you will own the vision, strategy, roadmap and delivery of one or more products - at…
Added 11 hours ago
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Senior Cloud & Infrastructure Engineer (Azure & Terraform)
EPAM Systems
Canada
- Full-time
We are looking for a senior-level Infrastructure Engineer with deep expertise in Azure Cloud architecture and production-grade Terraform development. You will own the creation,…
Added 11 hours ago
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Director, Analog IC Design
ESS Technology, Inc.
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- Full-time
Lead and participate at a senior level in tapeouts of complex mixed signal ICs, coordinating closely with layout, verification, and product engineering teams.
Added 12 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…application and solutions architecture, enterprise application development, .NET, Microsoft SQL Server, Java, JavaScript, and large-scale healthcare applications. The successful candidate…
Added 12 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 12 hours ago
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RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 17 hours ago
ES
Data Technology Consultant - Data & AI Modernization
EPAM Systems
Canada
- Full-time
We are seeking a seasoned Data Technology Consultant to join our expanding Data & AI practice and help drive Data & AI Modernization Programs for EPAM clients. This role bridges technology…
Added 17 hours ago
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Senior Cybersecurity Test Engineer (35651)
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Myticas Consulting
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Lead and mentor development teams through complex technical implementations.
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Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
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Lead and influence platform engineering and shared cloud service initiatives supporting multiple applications, development teams, and business units.
Added 17 hours ago
SK
Senior Data Scientist
Sokoni Kwetu
London, ON
- Full-time
Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to…
Added 17 hours ago
CI
Manager, RF & Antenna Systems
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The Manager, RF & Antenna Systems leads the development of advanced integrated solutions and acts as the bridge between technology innovation and mission-focused customer applications.…

RBC

Senior Director, Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Description

What is the opportunity?

As the Senior Director, Operations in Canadian Wealth Management Operations, you will help drive strategy in a large diverse group of departments that supports multiple business lines across RBC. You will provide oversight, coaching, and strategic direction to a large team of experienced managers, collaborate cross-functionally across business lines, and represent RBC at industry associations and regulatory forums. The position requires advanced knowledge of various regulatory, tax and industry laws and its operational impacts. A need for proven strong leadership to manage and develop high-performing teams, and the ability to drive transformation across systems, processes, controls, businesses and industry.

What will you do?

Lead a large team of professionals ensuring and directing regulatory compliance, risk mitigation, and strategic oversight for groups that fall under this mandate ensuring flawless delivery to clients and regulatory bodies.
Develop and execute short- and long-term strategies to ensure operational readiness for day-to-day deliverables, new regulations and system implementations.
Act as the subject matter expert and senior liaison for all matters with regulators (CRA, IRS, CIRO, etc.), internal and external auditors, industry peers, and key internal stakeholders. Represent and lead on behalf of RBC at Industry Associations and Regulatory forums. Influence policy, process, and system enhancements by collaborating with business, technology, compliance, risk partners and external industry partners and regulators.
Oversee the design, documentation, and improvement of internal controls, ensuring they meet compliance, audit, and enterprise risk standards.
Lead or contribute to cross-functional and enterprise-wide initiatives related to relevant areas such as strategy, compliance, technology upgrades, and operational efficiency as required.
Monitor departmental metrics, analyze data trends, and report on operational effectiveness and risk indicators. Ensure staff development through coaching, knowledge sharing, succession planning, and performance management.
Support business continuity, operational resilience, and regulatory examinations involving Wealth Management Canada Operations areas under this mandate.
Proactively identify risks and recommend mitigation strategies to ensure ongoing compliance with all relevant laws and industry standards. Manage high risk events and escalations internally and externally on ongoing basis.

What do you need to succeed?

Must haves:

10+ years of experience in financial services operations, Canadian and international tax knowledge, including CRA, Revenue Québec, IRS and international reporting requirements and standards preferred, and regulatory compliance experience.
Proven leadership experience managing very large and diverse teams and complex operational functions and relationships.
Demonstrated ability to lead and drive through strategic change, continual process improvements, and risk mitigation.
Experience working in a complex, multi business line environment and product set.
Proactively manage and actively contribute to a diverse set of stakeholders.
Bachelor’s degree or equivalent work experience.

Nice-to-have:

Solid understanding of Wealth Management services, processes, industry systems and operations.
Graduate Degree in Business, Finance or Accounting designation.
Canadian Securities related courses.
Knowledge of audit, compliance, or tax risk management in a brokerage or wealth management environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-19

Application Deadline:

2026-10-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Director will lead a large team to ensure regulatory compliance, risk mitigation, and strategic oversight across diverse wealth management departments. They will act as a senior liaison with regulators and industry associations while driving transformation in systems, processes, and internal controls.

Requirements

Candidates must have over 10 years of experience in financial services operations, including extensive knowledge of Canadian and international tax and regulatory compliance. A bachelor's degree is required, along with proven leadership experience in managing large, complex operational teams.

Skills

Financial services operations
Regulatory compliance
Strategic leadership
Risk mitigation
Tax knowledge
Process improvement
Stakeholder management
Change management
Operational efficiency
Performance management
Succession planning
Business continuity
Audit management
Data analysis
Policy development
Team leadership

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Wealth Management
Operations
Regulatory Compliance
CRA
IRS
CIRO
Risk Management
Tax Reporting
Strategic Planning
Internal Controls
Audit
Operational Resilience
Business Continuity
Stakeholder Management
Change Management
Process Improvement
Data Trends
Performance Management
Succession Planning
Brokerage
Canadian Securities
Finance
Accounting
Leadership
Strategy
Technology Upgrades
Operational Efficiency
Regulatory Forums
Industry Associations

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