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Added 8 mins ago
KC
Commercial Strategy / Pricing Lead - Global Software Leader
Kingston Consulting Global Ltd
Canada
- Full-time
Our client is a global software organisation, already recognised as a market leader, and set for significant growth. Its software is used by some of the world’s largest companies and it…
Added 8 mins ago
M
Demand Generation Manager
MAVAN
Toronto, ON
- Contract
MAVAN is hiring on behalf of our client, Lyft Business, for this role.
Added 8 mins ago
JG
Technical Architect for Box Capital Markets
J&M Group
Toronto, ON
- Contract
…transformational projects that enhance internal operations and external client capabilities based on their systems and 3rd Party solutions to ensure business values are…
Added 8 mins ago
TT
Senior Electrical Estimator
Top Tier Talent Group
Mississauga, ON
- Full-time
Lead estimate reviews and collaborate with internal stakeholders to develop winning bid strategies.
Added 8 mins ago
SS
Senior Director, Marketing & Corporate Communications
Summit Search Group
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
Translate the strategy into an integrated program of work that strengthens the brand and creates a consistent experience across employee, client, customers, media and public-facing channels.
Added 23 mins ago
RI
Senior Business Analyst (Digital Transformation)
Rose International
St. John's, NL
- Full-time
The role will lead requirements gathering, business process mapping, gap analysis, stakeholder engagement, and validation of business processes and requirements while supporting alignment…
Added 23 mins ago
O
Sr. Manager, Product Management
OpenText
Waterloo, ON
- Full-time
This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and…
Added 23 mins ago
O
Vice President, Client Success Strategy & Programs
OpenText
Waterloo, ON
- Full-time
The Vice President, Client Success Strategy & Programs is a senior leadership role responsible for translating the Client Success Organization (CSO) strategy into an integrated portfolio of…
Added 23 mins ago
O
Vice President, Client Success Strategy & Programs
OpenText
Toronto, ON
- Full-time
The Vice President, Client Success Strategy & Programs is a senior leadership role responsible for translating the Client Success Organization (CSO) strategy into an integrated portfolio of…
Added 23 mins ago
O
Sr. Manager, Product Management
OpenText
Mississauga, ON
- Full-time
This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and…
Added 23 mins ago
O
Vice President, Client Success Strategy & Programs
OpenText
Richmond Hill, ON
- Full-time
The Vice President, Client Success Strategy & Programs is a senior leadership role responsible for translating the Client Success Organization (CSO) strategy into an integrated portfolio of…
Added 23 mins ago
OH
Senior Product Specialist, Product Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Lead product enhancement, network transition and integration initiatives across cross-functional teams.
Added 23 mins ago
O
Director, Product Management
OpenText
Mississauga, ON
- Full-time
You will define and lead the overall product strategy for OpenText Communications and translate that strategy into clear investment priorities, roadmaps, growth plans, and measurable client…
Added 23 mins ago
O
Director, Product Management
OpenText
Waterloo, ON
- Full-time
You will define and lead the overall product strategy for OpenText Communications and translate that strategy into clear investment priorities, roadmaps, growth plans, and measurable client…
Added 23 mins ago
O
Sr. Manager, Product Management
OpenText
Richmond Hill, ON
- Full-time
This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and…
Added 23 mins ago
O
Director, Product Management
OpenText
Richmond Hill, ON
- Full-time
You will define and lead the overall product strategy for OpenText Communications and translate that strategy into clear investment priorities, roadmaps, growth plans, and measurable client…
Added 39 mins ago
VS
Project Manager, Special Projects
Volker Stevin Canada
Calgary, AB
- Full-time
Reporting to the Manager of Special Projects, the Project Manager will lead complex, multi-disciplinary civil construction projects involving a range of infrastructure, structural,…
Added 53 mins ago
MS
President & CEO
MacDonald Search Group
Toronto, ON
- Full-time
Our client is a respected Canadian wine business with a longstanding heritage, established market presence and a commitment to quality, innovation and sustainable growth.
Added 54 mins ago
SP
Manager, Marketing
SURREY PLACE
ON
- Full-time
- Contract
…staff, valued partners and other experts to collaborate for the client’s best interests. The organization works with clients throughout their lives, creating inventive and innovative…
Added 1 hour ago
SP
Manager, Marketing
Surrey Place
Toronto, ON
- Full-time
…staff, valued partners and other experts to collaborate for the client’s best interests. The organization works with clients throughout their lives, creating inventive and innovative…
Added 1 hour ago
A
Change Management Specialist
Affinity
Victoria, BC
- Contract
On behalf of our public sector client, Affinity is seeking a Change Management Specialist. The successful candidate will help the Incident Management Tool Replacement - Noggin project…
Added 1 hour ago
E–
Vice President Information Technology
Executrade – Your Recruitment Specialists
AB · Edmonton, AB
- Full-time
Reporting to a senior executive leader, this role offers the opportunity to shape enterprise technology strategy, strengthen data and cybersecurity capabilities, lead artificial…
Added 1 hour ago
PL
Director of Sales and Marketing
Pomeroy Lodging
Calgary, AB
- Full-time
Are you a strategic thinker with a passion for driving sales success? Join us as our Director of Sales and Marketing and lead our team to new heights.
Added 1 hour ago
E
Chief Operating Officer
Engaged
BC · British Columbia
- $203,000 to $243,000 CAD / year
- Full-time
We are seeking a Chief Operating Officer (Operations Lead) to provide executive leadership for BCFNJC's operations, implementation efforts, people leadership, and service delivery.…
Added 1 hour ago
D
Senior Advisor, Business development and sales support
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…services through multiple distribution channels based on member/client needs and current strategies and practices. You lead and influence clients and practitioners on sales and service…

RBC

Senior Director, Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Description

What is the opportunity?

As the Senior Director, Operations in Canadian Wealth Management Operations, you will help drive strategy in a large diverse group of departments that supports multiple business lines across RBC. You will provide oversight, coaching, and strategic direction to a large team of experienced managers, collaborate cross-functionally across business lines, and represent RBC at industry associations and regulatory forums. The position requires advanced knowledge of various regulatory, tax and industry laws and its operational impacts. A need for proven strong leadership to manage and develop high-performing teams, and the ability to drive transformation across systems, processes, controls, businesses and industry.

What will you do?

Lead a large team of professionals ensuring and directing regulatory compliance, risk mitigation, and strategic oversight for groups that fall under this mandate ensuring flawless delivery to clients and regulatory bodies.
Develop and execute short- and long-term strategies to ensure operational readiness for day-to-day deliverables, new regulations and system implementations.
Act as the subject matter expert and senior liaison for all matters with regulators (CRA, IRS, CIRO, etc.), internal and external auditors, industry peers, and key internal stakeholders. Represent and lead on behalf of RBC at Industry Associations and Regulatory forums. Influence policy, process, and system enhancements by collaborating with business, technology, compliance, risk partners and external industry partners and regulators.
Oversee the design, documentation, and improvement of internal controls, ensuring they meet compliance, audit, and enterprise risk standards.
Lead or contribute to cross-functional and enterprise-wide initiatives related to relevant areas such as strategy, compliance, technology upgrades, and operational efficiency as required.
Monitor departmental metrics, analyze data trends, and report on operational effectiveness and risk indicators. Ensure staff development through coaching, knowledge sharing, succession planning, and performance management.
Support business continuity, operational resilience, and regulatory examinations involving Wealth Management Canada Operations areas under this mandate.
Proactively identify risks and recommend mitigation strategies to ensure ongoing compliance with all relevant laws and industry standards. Manage high risk events and escalations internally and externally on ongoing basis.

What do you need to succeed?

Must haves:

10+ years of experience in financial services operations, Canadian and international tax knowledge, including CRA, Revenue Québec, IRS and international reporting requirements and standards preferred, and regulatory compliance experience.
Proven leadership experience managing very large and diverse teams and complex operational functions and relationships.
Demonstrated ability to lead and drive through strategic change, continual process improvements, and risk mitigation.
Experience working in a complex, multi business line environment and product set.
Proactively manage and actively contribute to a diverse set of stakeholders.
Bachelor’s degree or equivalent work experience.

Nice-to-have:

Solid understanding of Wealth Management services, processes, industry systems and operations.
Graduate Degree in Business, Finance or Accounting designation.
Canadian Securities related courses.
Knowledge of audit, compliance, or tax risk management in a brokerage or wealth management environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-19

Application Deadline:

2026-10-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Director will lead a large team to ensure regulatory compliance, risk mitigation, and strategic oversight across diverse wealth management departments. They will act as a senior liaison with regulators and industry associations while driving transformation in systems, processes, and internal controls.

Requirements

Candidates must have over 10 years of experience in financial services operations, including extensive knowledge of Canadian and international tax and regulatory compliance. A bachelor's degree is required, along with proven leadership experience in managing large, complex operational teams.

Skills

Financial services operations
Regulatory compliance
Strategic leadership
Risk mitigation
Tax knowledge
Process improvement
Stakeholder management
Change management
Operational efficiency
Performance management
Succession planning
Business continuity
Audit management
Data analysis
Policy development
Team leadership

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Wealth Management
Operations
Regulatory Compliance
CRA
IRS
CIRO
Risk Management
Tax Reporting
Strategic Planning
Internal Controls
Audit
Operational Resilience
Business Continuity
Stakeholder Management
Change Management
Process Improvement
Data Trends
Performance Management
Succession Planning
Brokerage
Canadian Securities
Finance
Accounting
Leadership
Strategy
Technology Upgrades
Operational Efficiency
Regulatory Forums
Industry Associations

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