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Added 10 mins ago
MU
Communications Assistant C
McGill University
Vancouver, BC · Strathcona Music
- Part-time
Reporting to the Associate Director, Communications and Production, and working closely with the Production, Event and Communications Administrator, the Communications Assistant supports…
Added 10 mins ago
FH
Administrative Assistant, Clinical Operations - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Provides administrative and secretarial support to the Director by performing duties such as drafting and typing correspondence, generating reports and presentations, responding to a…
Added 10 mins ago
LH
Physiotherapist
Lifemark Health Group
Regina, SK
- Full-time
1–2+ years of outpatient clinic experience (preferred; new grads with provisional licenses are encouraged to apply!).
Added 10 mins ago
LH
Physiotherapist
Lifemark Health Group
Regina, SK
- Full-time
1–2+ years of outpatient clinic experience (preferred; new grads with provisional licenses are encouraged to apply!).
Added 10 mins ago
IS
Business Analyst
InSync Systems
Calgary, AB
- Contract
…Analyst - Non-Technical usually reports to a project manager or…
Added 10 mins ago
NP
Human Resources Business Partner
NWI Precision
Toronto, ON · North York, ON
- $90,000 to $110,000 CAD / year
- Full-time
The HR Business Partner (HRBP) reports to the Director, Human Resources and partners with leaders, managers, and employees to align people practices with business objectives and improve…
Added 10 mins ago
S
Vice President, Operations
Safehaven
Toronto, ON
- Full-time
Leads transformational change that strengthens service models, improves client and family experience, and enables sustainable growth and innovation.
Added 10 mins ago
AS
Director of Information Technology
Athletica Sport Systems Inc.
Kitchener, ON
- $120,000 to $150,000 CAD / year
- Full-time
Athletica is seeking a Director of Information Technology to join our leadership team in Waterloo. Reporting to the Chief Financial Officer, this role owns technology, systems, and data…
Added 10 mins ago
JR
Director of Marketing & Ecommerce
JRoss Retail Recruiters
Vancouver, BC · Greater Vancouver, BC
- Full-time
The company is seeking an experienced and commercially minded Director of Marketing & Ecommerce to join its Senior Leadership Team and help shape that next chapter. In this role, you will…
Added 25 mins ago
CH
Administrateur de bureau
Cardinal Health
Dorval, QC · Canada-Dorval
- Full-time
Vous avez de préférence de 1 à 3 ans d’expérience professionnelle dans un domaine connexe
Added 25 mins ago
CH
Senior Building Manager, Portfolio Support & Training
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
Reporting to the Managing Director of Housing Operations, The Senior Building Manager, Portfolio Support & Training supports the effective operation of housing co-operatives across…
Added 25 mins ago
CA
Senior Marketing & Communications Advisor
Condominium Authority of Ontario
Toronto, ON
- Full-time
Reporting to the Director of Communications and Stakeholder Relations, this role is responsible for creating impactful content across various platforms and channels. This role contributes…
Added 25 mins ago
CA
Financial Analyst
Centurion Asset Management Inc.
Toronto, ON
- Full-time
Reporting to the Director of Finance, the Financial Analyst is responsible for performing corporate finance and accounting duties, including assisting with the preparation of internal and…
Added 25 mins ago
LC
Merchant, Canned (Hard Discount)
Loblaw Companies Limited
Brampton, ON
- Full-time
…grocery retail stores across Canada. Reporting to the Category Director, we are a diverse and dynamic team that are data-driven and customer centric with a passion for…
Added 25 mins ago
DH
Violin Teacher, PT
Dixon Hall
Toronto, ON
- Part-time
Provide an enjoyable and educational experience of music for every student.
Added 40 mins ago
M
Director of Event Planning and Operations
Marriott
Calgary, AB
- Full-time
High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
Added 40 mins ago
SS
Health Care Aide Non Union | Nights 12 Hours 1900-0700 | Permanent Full Time
Sienna Senior Living
Medicine Hat, AB
- Full-time
Reporting to the Associate Director of Care, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 40 mins ago
Administrative Assistant, Engineering
FortisBC
Trail, BC
As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million…
Added 40 mins ago
F
Senior Software Engineer (AI & Full Stack)
Fable
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
…expertise, strong full-stack development skills, and hands-on experience building AI-powered applications and agentic…
Added 40 mins ago
P
Director, Global Services Operations & Excellence
Prosci
Remote, Canada
- Full-time
- Remote
…and advisory delivery worldwide and the owner of the client experience it produces. You will shape the team's charter, structure and operating model, and use it to turn delivery strategy…
Added 40 mins ago
Director, Technical Solutions (Enterprise Application Integrations)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for a Director, Technical Solutions – Enterprise Application Integrations
Added 40 mins ago
PRIMARY CARE NURSE PIT STOP Program Permanent
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Director of Primary Care the Primary Care Nurse (PCN) respectfully works with diversity including sexual and gender minorities, and across all ethnicities and…
Added 40 mins ago
D
Project Leader (Temp)
DAP
Toronto, ON · Scarborough
- Full-time
The Project Lead will manage Project Refresh, a packaging update project covering product packaging and shipping cases and report to DAP Canada’s Marketing Director.
Added 40 mins ago
A
Ecosystem Business Development Director -Cybersecurity
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Minimum of 5 years’ Sales Pursuit Management experience.
Added 40 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Kelowna, BC
- $82,082 CAD / year
- Full-time
You bring a strong foundation in social sciences with at least three years of hands-on experience in data collection, analysis, and information management, particularly within the…

RBC

Senior Director, Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

As the Senior Director, Operations in Canadian Wealth Management Operations, you will help drive strategy in a large diverse group of departments that supports multiple business lines across RBC. You will provide oversight, coaching, and strategic direction to a large team of experienced managers, collaborate cross-functionally across business lines, and represent RBC at industry associations and regulatory forums. The position requires advanced knowledge of various regulatory, tax and industry laws and its operational impacts. A need for proven strong leadership to manage and develop high-performing teams, and the ability to drive transformation across systems, processes, controls, businesses and industry.

What will you do?

Lead a large team of professionals ensuring and directing regulatory compliance, risk mitigation, and strategic oversight for groups that fall under this mandate ensuring flawless delivery to clients and regulatory bodies.
Develop and execute short- and long-term strategies to ensure operational readiness for day-to-day deliverables, new regulations and system implementations.
Act as the subject matter expert and senior liaison for all matters with regulators (CRA, IRS, CIRO, etc.), internal and external auditors, industry peers, and key internal stakeholders. Represent and lead on behalf of RBC at Industry Associations and Regulatory forums. Influence policy, process, and system enhancements by collaborating with business, technology, compliance, risk partners and external industry partners and regulators.
Oversee the design, documentation, and improvement of internal controls, ensuring they meet compliance, audit, and enterprise risk standards.
Lead or contribute to cross-functional and enterprise-wide initiatives related to relevant areas such as strategy, compliance, technology upgrades, and operational efficiency as required.
Monitor departmental metrics, analyze data trends, and report on operational effectiveness and risk indicators. Ensure staff development through coaching, knowledge sharing, succession planning, and performance management.
Support business continuity, operational resilience, and regulatory examinations involving Wealth Management Canada Operations areas under this mandate.
Proactively identify risks and recommend mitigation strategies to ensure ongoing compliance with all relevant laws and industry standards. Manage high risk events and escalations internally and externally on ongoing basis.

What do you need to succeed?

Must haves:

10+ years of experience in financial services operations, Canadian and international tax knowledge, including CRA, Revenue Québec, IRS and international reporting requirements and standards preferred, and regulatory compliance experience.
Proven leadership experience managing very large and diverse teams and complex operational functions and relationships.
Demonstrated ability to lead and drive through strategic change, continual process improvements, and risk mitigation.
Experience working in a complex, multi business line environment and product set.
Proactively manage and actively contribute to a diverse set of stakeholders.
Bachelor’s degree or equivalent work experience.

Nice-to-have:

Solid understanding of Wealth Management services, processes, industry systems and operations.
Graduate Degree in Business, Finance or Accounting designation.
Canadian Securities related courses.
Knowledge of audit, compliance, or tax risk management in a brokerage or wealth management environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Apply About employer

More about this job

Responsibilities

The Senior Director will lead a large team to ensure regulatory compliance, risk mitigation, and strategic oversight across Canadian Wealth Management Operations. They will act as a senior liaison with regulators and industry associations while driving transformation in systems, processes, and internal controls.

Requirements

Candidates must have 10+ years of experience in financial services operations with strong expertise in Canadian and international tax and regulatory compliance. A bachelor's degree is required, along with proven leadership experience in managing large, diverse teams within complex business environments.

Skills

Financial services operations
Regulatory compliance
Strategic leadership
Risk mitigation
Tax knowledge
Stakeholder management
Process improvement
Change management
Operational efficiency
Performance management
Succession planning
Business continuity
Operational resilience
Data analysis
Audit management
Team development

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Wealth Management
Operations
Regulatory Compliance
CRA
IRS
CIRO
Tax Risk Management
Audit
Strategic Planning
Risk Mitigation
Operational Resilience
Business Continuity
Performance Management
Stakeholder Management
Process Improvement
Change Management
Data Trends
Internal Controls
Brokerage
Leadership
Succession Planning
Revenue Quebec
System Implementation
Financial Reporting

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