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Added 11 mins ago
LH
Physiotherapist
Lifemark Health Group
Calgary, AB
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 11 mins ago
BI
Managing Partner (Franchise Opportunity)
Billyard Insurance Group Inc.
ON · Ontario, Canada
- Full-time
Deliver an exceptional client experience: Collaborate with BIG's service, underwriting, and account management teams so your clients are supported throughout their entire policy lifecycle.
Added 11 mins ago
SH
Administrative Assistant - AY2 - Primary Care
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Reporting directly to the Director Health Services, the Administrative Assistant is responsible for the coordination and provision of administrative support to the Primary Care (PC)…
Added 11 mins ago
TP
Early Childhood Development Manager
Trimark People Solutions
Alert Bay, BC
- Full-time
Reports to: Director of ‘Na̱mǥis Community Services
Added 11 mins ago
SG
Human Resources Manager
Saliance Global Holdings Co. Ltd
Fairmont Hot Springs, BC
- Full-time
…with the overall business objectives:· Collaborate with senior management to understand organizational goals and objectives.· Identify HR strengths, challenges, weaknesses, and…
Added 11 mins ago
CE
Lived Experience Governance Lead
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $27.59 to $35.13 CAD / hour
- Full-time
Senior Director, Community Programs and Strategies
Added 11 mins ago
LH
Physiotherapist
Lifemark Health Group
Val Caron, ON
- $36.92 to $51.17 CAD / hour
- Full-time
…meeting people where they are in their health journeys, sharing knowledge, and delivering top-quality, patient-centered care. In this role, you…
Added 11 mins ago
IS
Trade Compliance Manager
Iridian Spectral Technologies
Ottawa, ON
- Full-time
…import, export, and customs compliance. The role reports to the Director of Compliance, Global Space & Defense (GS&D) and will also work closely with Iridian leadership, the IDEX Corporate…
Added 12 mins ago
WT
IT Specialist - Supply Chain Systems & Integrations
Wills Transfer Limited
Smiths Falls, ON
- Full-time
This is an exciting opportunity for someone with a combination of technical expertise, supply chain knowledge, and a customer-focused mindset. You'll work closely with our warehouse…
Added 12 mins ago
AI
Customs Operations Director
Axxess International Inc.
Montreal, QC
- Full-time
Strong knowledge of customs software, including Descartes ITM or a document management system;
Added 12 mins ago
Administrative Assistant - AY2 - Primary Care
Winnipeg Regional Health Authority
Steinbach, MB
Reporting directly to the Director Health Services, the Administrative Assistant is responsible for the coordination and provision of administrative support to the Primary Care (PC)…
Added 12 mins ago
E
Director of Care - Full Time - Kirkland Lake
Extendicare
Kirkland Lake, ON · LTC - Kirkland Lake (Government Rd.)
- Full-time
Director of Care – Full time - Extendicare Kirkland Lake
Added 12 mins ago
Manager, EHS
Aecon
Vancouver, BC
Reporting to the EHS Director, the EHS Manager will play an integral role in the planning, development, and implementation of Aecon’s Environmental, Health and Safety programs across…
Added 12 mins ago
Manager, EHS
Aecon
Calgary, AB
Reporting to the EHS Director, the EHS Manager will play an integral role in the planning, development, and implementation of Aecon’s Environmental, Health and Safety programs across…
Added 26 mins ago
UO
Animal Health Technician
University of Victoria
Victoria, BC
- Full-time
AHTs report to the AHT Coordinator and work under the supervision of the AHT Coordinator and Veterinary Director. They maintain knowledge of animal health and husbandry for various species,…
Added 26 mins ago
TO
Nurse Practitioner - Full Time Temporary - 12 months.
THE ONEILL CENTRE
Ottawa, ON
- Full-time
The Nurse Practitioner reports to the Director of Care with accountability to the Medical Director and collaborates with the resident, family/caregiver, and health care team in the…
Added 26 mins ago
TO
Cook - Part Time
THE ONEILL CENTRE
Ottawa, ON
- Part-time
Chef Training or culinary management diploma or certificate granted by a College of Applied Arts and Technology or a private career college (preferred)
Added 26 mins ago
B
Director of Business Development
Bertelsmann-Jobs
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
Arvato is hiring a self-motivated and entrepreneurial-minded Director of Business Development to join our growing team! In this role, you will be able to leverage your experience,…
Added 26 mins ago
UH
Nurse Practitioner - Spine and Other Program Needs
University Health Network
Toronto, ON
- Contract
…provide support, guidance and facilitate the development of knowledge in nursing staff involved in this population of…
Added 26 mins ago
UH
Lead, Workday Compensation
University Health Network
Toronto, ON
- Full-time
…and system requirements. Working closely with the Executive Director, Total Rewards & HR Operations, People & Culture leads (including Total Rewards, Payroll, Technology) and project…
Added 26 mins ago
Student Services Coordinator
Primacorp Ventures Inc
Calgary, AB
Record Management: Maintain meticulous, up-to-date student files and records (attendance, grades, progress reports, and communication logs) in compliance with institutional standards.
Added 26 mins ago
Associate Director, Trade & Working Capital Solutions, Global Transaction Banking
Scotiabank
Toronto, ON
…Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with…
Added 41 mins ago
P
Branded Retail Account Manager
Propelis
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
Partner with the Client’s internal retail design and project management teams to manage the design and production of print and digital materials for branded retail shopper marketing…
Added 41 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
You will report directly to the Director (Dr. Emily McDonald), with direction also provided by the Assistant Director (Camille Gagnon).
Added 41 mins ago
S&
Branded Retail Account Manager
SGS & Co
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
Partner with the Client’s internal retail design and project management teams to manage the design and production of print and digital materials for branded retail shopper marketing…

RBC

Senior Director, Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

As the Senior Director, Operations in Canadian Wealth Management Operations, you will help drive strategy in a large diverse group of departments that supports multiple business lines across RBC. You will provide oversight, coaching, and strategic direction to a large team of experienced managers, collaborate cross-functionally across business lines, and represent RBC at industry associations and regulatory forums. The position requires advanced knowledge of various regulatory, tax and industry laws and its operational impacts. A need for proven strong leadership to manage and develop high-performing teams, and the ability to drive transformation across systems, processes, controls, businesses and industry.

What will you do?

Lead a large team of professionals ensuring and directing regulatory compliance, risk mitigation, and strategic oversight for groups that fall under this mandate ensuring flawless delivery to clients and regulatory bodies.
Develop and execute short- and long-term strategies to ensure operational readiness for day-to-day deliverables, new regulations and system implementations.
Act as the subject matter expert and senior liaison for all matters with regulators (CRA, IRS, CIRO, etc.), internal and external auditors, industry peers, and key internal stakeholders. Represent and lead on behalf of RBC at Industry Associations and Regulatory forums. Influence policy, process, and system enhancements by collaborating with business, technology, compliance, risk partners and external industry partners and regulators.
Oversee the design, documentation, and improvement of internal controls, ensuring they meet compliance, audit, and enterprise risk standards.
Lead or contribute to cross-functional and enterprise-wide initiatives related to relevant areas such as strategy, compliance, technology upgrades, and operational efficiency as required.
Monitor departmental metrics, analyze data trends, and report on operational effectiveness and risk indicators. Ensure staff development through coaching, knowledge sharing, succession planning, and performance management.
Support business continuity, operational resilience, and regulatory examinations involving Wealth Management Canada Operations areas under this mandate.
Proactively identify risks and recommend mitigation strategies to ensure ongoing compliance with all relevant laws and industry standards. Manage high risk events and escalations internally and externally on ongoing basis.

What do you need to succeed?

Must haves:

10+ years of experience in financial services operations, Canadian and international tax knowledge, including CRA, Revenue Québec, IRS and international reporting requirements and standards preferred, and regulatory compliance experience.
Proven leadership experience managing very large and diverse teams and complex operational functions and relationships.
Demonstrated ability to lead and drive through strategic change, continual process improvements, and risk mitigation.
Experience working in a complex, multi business line environment and product set.
Proactively manage and actively contribute to a diverse set of stakeholders.
Bachelor’s degree or equivalent work experience.

Nice-to-have:

Solid understanding of Wealth Management services, processes, industry systems and operations.
Graduate Degree in Business, Finance or Accounting designation.
Canadian Securities related courses.
Knowledge of audit, compliance, or tax risk management in a brokerage or wealth management environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Apply About employer

More about this job

Responsibilities

The Senior Director will lead a large team to ensure regulatory compliance, risk mitigation, and strategic oversight across Canadian Wealth Management Operations. They will act as a senior liaison with regulators and industry associations while driving transformation in systems, processes, and internal controls.

Requirements

Candidates must have 10+ years of experience in financial services operations with strong expertise in Canadian and international tax and regulatory compliance. A bachelor's degree is required, along with proven leadership experience in managing large, diverse teams within complex business environments.

Skills

Financial services operations
Regulatory compliance
Strategic leadership
Risk mitigation
Tax knowledge
Stakeholder management
Process improvement
Change management
Operational efficiency
Performance management
Succession planning
Business continuity
Operational resilience
Data analysis
Audit management
Team development

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Wealth Management
Operations
Regulatory Compliance
CRA
IRS
CIRO
Tax Risk Management
Audit
Strategic Planning
Risk Mitigation
Operational Resilience
Business Continuity
Performance Management
Stakeholder Management
Process Improvement
Change Management
Data Trends
Internal Controls
Brokerage
Leadership
Succession Planning
Revenue Quebec
System Implementation
Financial Reporting

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