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Added 8 mins ago
T
Senior Analyst, Enterprise Delivery Orchestration & Reporting
TD
Toronto, ON
- Full-time
…Bank delivery work through disciplined governance, portfolio reporting and executive insight. The role supports Enterprise Delivery executive reviews by coordinating intake, analysis and…
Added 8 mins ago
Internal Audit Specialist
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- Full-time
…with Finance and other stakeholders. Gathers and summarizes financial information related to assigned projects for submission to the project lead and…
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Technical Product Owner (Quickbase)
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- Full-time
Design, build, test, deploy, and maintain production-ready Quickbase applications that support operational, financial, and customer-facing workflows.
Added 8 mins ago
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Area Director
Active Start Child Care
AB · Edmonton, AB
- Full-time
Reporting to senior leadership, the Area Director is responsible for the overall operational performance, quality, compliance and success of multiple Active Start childcare centres. You…
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Advisor, Business development and sales support
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- Full-time
Added 8 mins ago
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Senior Data Engineer
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- Full-time
Design data platform capabilities that reliably support analytics, reporting, operational use cases, and AI-enabled experiences.
Added 8 mins ago
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Executive Director
Summit Search Group
Whitby, ON
- Full-time
…community value. You will oversee all aspects of operations, financial health, fund development, and community-centered programming that align with the Gallery’s Strategic…
Added 8 mins ago
LT
Accountant
Loonie Times Custom Mascot & Plush
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- Full-time
…accounting and is comfortable handling both Canadian and U.S. financial operations. You’ll play a key role in maintaining accurate records, preparing precise invoices, supporting management…
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Senior Financial Analyst
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Added 8 mins ago
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Membership Services Coordinator
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Added 23 mins ago
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Added 23 mins ago
Product Manager, Digital Banking (18 Month Contract)
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Toronto, ON
Reporting to the Director, Product and Channel Management, Digital Banking and working alongside senior management, the Product Manager is responsible for devising strategies and leading…
Added 23 mins ago
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Director, Capital Markets - Capital Allocation & Management
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Toronto, ON · FCP
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 23 mins ago
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Finance - Senior Manager/Manager, Business Finance, Digital
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The mission of the Business Finance Department is to maximize Aritzia’s financial performance and drive business objectives through strategic financial insight.
Added 23 mins ago
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Added 23 mins ago
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Business Intelligence (BI) Data Engineer
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Added 38 mins ago
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- Full-time
…position, and ensuring investment decisions deliver strong returns, financial sustainability, and strategic…
Added 38 mins ago
NB
Associate
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- Full-time
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Added 38 mins ago
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Analyst SBL Risk & Control Capital Markets
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Montreal, QC
- Full-time
…expertise to the evolution and execution of business strategies in financial markets and wealth management. This position allows you to pursue your ambitions with collaboration and…

RBC

Senior Director, Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

As the Senior Director, Operations in Canadian Wealth Management Operations, you will help drive strategy in a large diverse group of departments that supports multiple business lines across RBC. You will provide oversight, coaching, and strategic direction to a large team of experienced managers, collaborate cross-functionally across business lines, and represent RBC at industry associations and regulatory forums. The position requires advanced knowledge of various regulatory, tax and industry laws and its operational impacts. A need for proven strong leadership to manage and develop high-performing teams, and the ability to drive transformation across systems, processes, controls, businesses and industry.

What will you do?

Lead a large team of professionals ensuring and directing regulatory compliance, risk mitigation, and strategic oversight for groups that fall under this mandate ensuring flawless delivery to clients and regulatory bodies.
Develop and execute short- and long-term strategies to ensure operational readiness for day-to-day deliverables, new regulations and system implementations.
Act as the subject matter expert and senior liaison for all matters with regulators (CRA, IRS, CIRO, etc.), internal and external auditors, industry peers, and key internal stakeholders. Represent and lead on behalf of RBC at Industry Associations and Regulatory forums. Influence policy, process, and system enhancements by collaborating with business, technology, compliance, risk partners and external industry partners and regulators.
Oversee the design, documentation, and improvement of internal controls, ensuring they meet compliance, audit, and enterprise risk standards.
Lead or contribute to cross-functional and enterprise-wide initiatives related to relevant areas such as strategy, compliance, technology upgrades, and operational efficiency as required.
Monitor departmental metrics, analyze data trends, and report on operational effectiveness and risk indicators. Ensure staff development through coaching, knowledge sharing, succession planning, and performance management.
Support business continuity, operational resilience, and regulatory examinations involving Wealth Management Canada Operations areas under this mandate.
Proactively identify risks and recommend mitigation strategies to ensure ongoing compliance with all relevant laws and industry standards. Manage high risk events and escalations internally and externally on ongoing basis.

What do you need to succeed?

Must haves:

10+ years of experience in financial services operations, Canadian and international tax knowledge, including CRA, Revenue Québec, IRS and international reporting requirements and standards preferred, and regulatory compliance experience.
Proven leadership experience managing very large and diverse teams and complex operational functions and relationships.
Demonstrated ability to lead and drive through strategic change, continual process improvements, and risk mitigation.
Experience working in a complex, multi business line environment and product set.
Proactively manage and actively contribute to a diverse set of stakeholders.
Bachelor’s degree or equivalent work experience.

Nice-to-have:

Solid understanding of Wealth Management services, processes, industry systems and operations.
Graduate Degree in Business, Finance or Accounting designation.
Canadian Securities related courses.
Knowledge of audit, compliance, or tax risk management in a brokerage or wealth management environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Apply About employer

More about this job

Responsibilities

The Senior Director will lead a large team to ensure regulatory compliance, risk mitigation, and strategic oversight across Canadian Wealth Management Operations. They will act as a senior liaison with regulators and industry associations while driving transformation in systems, processes, and internal controls.

Requirements

Candidates must have 10+ years of experience in financial services operations with strong expertise in Canadian and international tax and regulatory compliance. A bachelor's degree is required, along with proven leadership experience in managing large, diverse teams within complex business environments.

Skills

Financial services operations
Regulatory compliance
Strategic leadership
Risk mitigation
Tax knowledge
Stakeholder management
Process improvement
Change management
Operational efficiency
Performance management
Succession planning
Business continuity
Operational resilience
Data analysis
Audit management
Team development

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Wealth Management
Operations
Regulatory Compliance
CRA
IRS
CIRO
Tax Risk Management
Audit
Strategic Planning
Risk Mitigation
Operational Resilience
Business Continuity
Performance Management
Stakeholder Management
Process Improvement
Change Management
Data Trends
Internal Controls
Brokerage
Leadership
Succession Planning
Revenue Quebec
System Implementation
Financial Reporting

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