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Added 1 min ago
NS
Director - Interprofessional Practice & Learning
Nova Scotia Health Authority
Halifax, NS
- $67.23 to $82.35 CAD / hour
- Full-time
Reporting to the Senior Director, the Director of Interprofessional Practice and Learning (IPP&L) will lead a change agenda to create a vision for advancing person-centred, practice…
Added 1 min ago
DU
Community Legal Worker (Eviction Prevention)
Dalhousie University
Halifax, NS
- Full-time
…income communities in Nova Scotia and is the oldest clinical law program in Canada. It is also the only community law clinic in Nova Scotia. The Clinic is a unique partnership of community…
Added 1 min ago
A
Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 1 min ago
WC
Director, Administrative Services
Workers Compensation Board of Manitoba
Winnipeg, MB
- Full-time
The Director, Administrative Services is responsible for providing strategic leadership, direction and expertise in support of the WCB's administrative services functions. This includes…
Added 1 min ago
IP 608 The Economics of Human Security and the Environment, Winter 2027
Wilfrid Laurier University
Waterloo, ON
…Candidates under 13.6.1” in the collective agreement and the program specific rubric. Candidates should review these documents and ensure the information required is easily accessible in…
Added 1 min ago
IP 632 The Politics of Human Security Winter 2027
Wilfrid Laurier University
Waterloo, ON
…Candidates under 13.6.1” in the collective agreement and the program specific rubric. Candidates should review these documents and ensure the information required is easily accessible in…
Added 1 min ago
VC
Manager Home and Community Care (RN) - Temporary, Full-time
VON Canada (Ontario)
Brantford, ON
- $41.87 to $45.39 CAD / hour
- Full-time
- Temporary
…provision of safe, effective quality client care within their program area. The position is accountable for working as part of an integrated Regional management team to ensure the…
Added 1 min ago
EHS Advisor - Night Shift
Aecon
Pickering, ON
The Environmental, Health, and Safety (EHS) Advisor reports to the EHS Director through the Departmental Lead(s) and is responsible to provide health and safety advice and assistance to the
Added 1 min ago
Project Manager
ATS Automation
Cambridge, ON
Attend the project status meeting as requested by the Program Manager and/or Director, Project Management.
Added 16 mins ago
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Director of Business Development
Bertelsmann-Jobs
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
Arvato is hiring a self-motivated and entrepreneurial-minded Director of Business Development to join our growing team! In this role, you will be able to leverage your experience,…
Added 16 mins ago
Clinical Lead
Optima Living
Calgary, AB
Reporting to the Director of Care, and working as part of an interdisciplinary team, the Clinical Lead is responsible for assessing, coordinating, supervising, administering, and evaluating…
Added 31 mins ago
BR
Director of Care
BJRC Recruiting
Toronto, ON
- Full-time
Our client is seeking a Director of Care opportunity for the seniors’ care space. This role will be based full-time, on-site (5 days/week) in Toronto.
Added 31 mins ago
D
Principal Creative Director, AI Video
Deel
Canada
- Full-time
Deel is a truly global, people-first brand, and it's taking off. We're looking for a creative director who works at the front edge of AI-native production across video and design. Most AI…
Added 31 mins ago
C
Temporary Cashier
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 31 mins ago
B
General Repair Technician
BGIS
Barrie, ON
- Full-time
In partnership with the BGIS CMMS Team, Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that…
Added 31 mins ago
WH
Director of Quality (QA & QC), Nuclear Manufacturing
Waterstone Human Capital
Niagara Falls, ON
- Full-time
Our client is a nuclear fabricator in Southern Ontario looking for a Director of Quality to own its Quality Program. The company runs quality systems aligned to CSA N285, CSA N299.1 /…
Added 32 mins ago
Senior Manager, Specialty Segments & Indigenous Banking, Canadian Banking / Retail Banking
Scotiabank
Toronto, ON
Reporting to the Director, Specialty Segments, the Senior Manager leads the end-to-end development and activation of Retail Banking’s Indigenous client strategy. The role combines market…
Added 32 mins ago
C
Business Development Associate
Corpay
Toronto, ON
- Full-time
…businesses across the continent. You will report directly to Director of Business Development and regularly collaborate with account managers and other sales team members to deliver…
Added 32 mins ago
TS
RPN-Registered Practical Nurse-Casual
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Meighen Health Centre- Manor
- Part-time
…within the scope of RPN practice under the direction of the Director of Care and the Registered Nurse. The role contributes to the broader mission and values of The Salvation Army,…
Added 32 mins ago
TS
Residential Counsellor - 9 month Contract
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Full-time
Other duties as assigned by the Program Supervisors, Program Directors, or Executive Director.
Added 32 mins ago
CK
Analyst, HR Service Center, Benefits and Absences
Circle K
Laval, QC
- Full-time
Reporting to the Director of Benefits, you will provide analytical and technical support to the team, with a focus on Excel-based reporting, data validation, reconciliations, process…
Added 32 mins ago
C
Program Advisory, Consulting & Execution, Senior Vice President- MISSISSAUGA
Citi
Mississauga, ON
- Full-time
The Program Advisory, Consulting & Execution (PACE) organization is Citi’s internal consulting and program execution team. Operating from Finance with a firmwide mandate, PACE serves as a…
Added 32 mins ago
C
Communications Specialist, Champlain Maternal Newborn Regional Program (CMNRP) - Temporary Full-Time (1.0) (until December 2027)
CHEO
Ottawa, ON
- Full-time
The Champlain Maternal Newborn Regional Program (CMNRP) is a network, hosted by CHEO, whose mandate is to provide leadership and support for the coordination, planning and delivery of…
Added 47 mins ago
AO
Indian Day School Program Coordinator - EUTC - Competition 2026-102
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
Under the direction of the Director of Service Delivery, the Indian Day School Program Coordinator is responsible for supporting and coordinating Indian Day School programming. This role…
Added 47 mins ago
AO
Indian Day School Program Assistant- EUTC – Competition 2026-101
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
Under the direction and supervision of the EUTC Director of Service Delivery and the Program Coordinator of the Indian Day School Program, the incumbent is responsible for the…

RBC

Senior Director, Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the opportunity?

As the Senior Director, Operations in Canadian Wealth Management Operations, you will help drive strategy in a large diverse group of departments that supports multiple business lines across RBC. You will provide oversight, coaching, and strategic direction to a large team of experienced managers, collaborate cross-functionally across business lines, and represent RBC at industry associations and regulatory forums. The position requires advanced knowledge of various regulatory, tax and industry laws and its operational impacts. A need for proven strong leadership to manage and develop high-performing teams, and the ability to drive transformation across systems, processes, controls, businesses and industry.

What will you do?

Lead a large team of professionals ensuring and directing regulatory compliance, risk mitigation, and strategic oversight for groups that fall under this mandate ensuring flawless delivery to clients and regulatory bodies.
Develop and execute short- and long-term strategies to ensure operational readiness for day-to-day deliverables, new regulations and system implementations.
Act as the subject matter expert and senior liaison for all matters with regulators (CRA, IRS, CIRO, etc.), internal and external auditors, industry peers, and key internal stakeholders. Represent and lead on behalf of RBC at Industry Associations and Regulatory forums. Influence policy, process, and system enhancements by collaborating with business, technology, compliance, risk partners and external industry partners and regulators.
Oversee the design, documentation, and improvement of internal controls, ensuring they meet compliance, audit, and enterprise risk standards.
Lead or contribute to cross-functional and enterprise-wide initiatives related to relevant areas such as strategy, compliance, technology upgrades, and operational efficiency as required.
Monitor departmental metrics, analyze data trends, and report on operational effectiveness and risk indicators. Ensure staff development through coaching, knowledge sharing, succession planning, and performance management.
Support business continuity, operational resilience, and regulatory examinations involving Wealth Management Canada Operations areas under this mandate.
Proactively identify risks and recommend mitigation strategies to ensure ongoing compliance with all relevant laws and industry standards. Manage high risk events and escalations internally and externally on ongoing basis.

What do you need to succeed?

Must haves:

10+ years of experience in financial services operations, Canadian and international tax knowledge, including CRA, Revenue Québec, IRS and international reporting requirements and standards preferred, and regulatory compliance experience.
Proven leadership experience managing very large and diverse teams and complex operational functions and relationships.
Demonstrated ability to lead and drive through strategic change, continual process improvements, and risk mitigation.
Experience working in a complex, multi business line environment and product set.
Proactively manage and actively contribute to a diverse set of stakeholders.
Bachelor’s degree or equivalent work experience.

Nice-to-have:

Solid understanding of Wealth Management services, processes, industry systems and operations.
Graduate Degree in Business, Finance or Accounting designation.
Canadian Securities related courses.
Knowledge of audit, compliance, or tax risk management in a brokerage or wealth management environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Apply About employer

More about this job

Responsibilities

The Senior Director will lead a large team to ensure regulatory compliance, risk mitigation, and strategic oversight across Canadian Wealth Management Operations. They will act as a senior liaison with regulators and industry associations while driving transformation in systems, processes, and internal controls.

Requirements

Candidates must have 10+ years of experience in financial services operations with strong expertise in Canadian and international tax and regulatory compliance. A bachelor's degree is required, along with proven leadership experience in managing large, diverse teams within complex business environments.

Skills

Financial services operations
Regulatory compliance
Strategic leadership
Risk mitigation
Tax knowledge
Stakeholder management
Process improvement
Change management
Operational efficiency
Performance management
Succession planning
Business continuity
Operational resilience
Data analysis
Audit management
Team development

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Wealth Management
Operations
Regulatory Compliance
CRA
IRS
CIRO
Tax Risk Management
Audit
Strategic Planning
Risk Mitigation
Operational Resilience
Business Continuity
Performance Management
Stakeholder Management
Process Improvement
Change Management
Data Trends
Internal Controls
Brokerage
Leadership
Succession Planning
Revenue Quebec
System Implementation
Financial Reporting

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