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Added 26 mins ago
QW
Full Stack Engineer
Quantum World Technologies Inc.
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Added 26 mins ago
M
RQ11623 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Added 56 mins ago
CC
RQ11753 - Data Analytical Specialist/Scientist - Senior
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- Full-time
Experience with custom .Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
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Senior Java Low Latency Developer
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Mississauga, ON
- $120,000 to $130,000 CAD / year
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We are seeking an experienced Senior Java Low Latency Developer to join our team in Mississauga, Ontario, working on high-performance enterprise applications . The ideal candidate will have…
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Senior Salesforce Engineer
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Improve Salesforce DevOps practices, CI/CD, source control, automated testing, code quality checks, metadata deployments, and release governance.
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Core Java, Apache Spark, Python
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- $120,000 to $130,000 CAD / year
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Familiarity with CI/CD tools and DevOps practices.
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Senior Test/QA Consultants
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Experience with version control systems and defects management tools such as GIT HUB, DevOps
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Senior AI Developer
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior AI Developer within the Wealth Management and Capital Markets team at National Bank means directly contributing to the evolution of our digital platforms by developing…
Added 3 hours ago
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Site Reliability Engineer
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Montreal, QC
- Full-time
A career as a Site Reliability Developer in the IT Delivery, Wealth Management team at National Bank means acting as a specialist in application reliability, observability, and operational…
Added 4 hours ago
T
Director of Engineering
TAIRC
ON · Regional Municipality of York, ON
- Volunteer
Expertise in software architecture, DevOps practices, and infrastructure planning.
Added 5 hours ago
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RQ11620 - Software Developer - Senior
CCI- Computer Consultants International, Inc.
Toronto, ON
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JIRA, Confluence, Azure DevOps (for requirements and project tracking).
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RQ11527 - Middleware Specialist - Senior
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
· Experience with DevOps tools such as Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or others.
Added 5 hours ago
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Java Full Stack Engineer - Artificial Intelligence
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Toronto, ON
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Experience with Azure DevOps, Git, CI/CD pipelines, automated testing, and deployment automation.
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Snowflake Architect
Celebal Technologies
Calgary, AB
- Full-time
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Senior Salesforce Engineer
Canadian Cancer Society
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Senior Salesforce Engineer
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Montreal, QC
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Senior Salesforce Engineer
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Senior Salesforce Engineer
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Senior Salesforce Engineer
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Added 8 hours ago
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Development Ops Engineer
Jobgether
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…processes. This hands-on role combines software engineering, DevOps, cloud management, and technical documentation. You will have significant ownership over application maintenance,…
Added 8 hours ago
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Core Banking Architect | RFS360 Core Banking and Wealthview Banking
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- Full-time
Experience with .NET, SQL Server, IIS, and Azure DevOps.
Added 8 hours ago
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Senior Site Reliability Specialist (SRE) – Equity Trading Platform
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Familiarity with DevOps practices, CI/CD pipelines, monitoring, and observability tools.

RBC

Senior Director, Technology Infrastructure Operations & Resiliency

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

What is the opportunity?

As the Senior Director, Technology Infrastructure Operations & Resiliency, you will lead the shift of Royal Bank of Canada's Technology Operations & Resiliency (TOR) team to a proactive, data-driven model that closes problems before they affect clients. The Senior Director will define this new operating model and the KPIs and tools that run it, and will drive the AIOps and automation adoption that underpins cost and resource optimization across Technology Infrastructure and Technology and Operations & Resiliency.

What will you do?

Define the new proactive operating model, including process, cadence, governance, and data collection architecture.
Define operational KPIs (internal and external), RAG thresholds, and drill-in views across daily, monthly, quarterly, yearly, and historical timeframes.
Design the data model behind operational views and work with the Data Governance committee to onboard new data elements and identify trusted sources.
Lead development of operational views and data collection using tools such as AIOps, Mission Control, Elastic, and Power BI.
Own the product roadmap and lead agile sprints for the initial transformation and continuous improvement.
Drive adoption of AI for data analysis and automation, including RBC Internal AI tools, RBC Deep Research, and Mission Control.
Lead operational change management to build understanding and adoption of the new model.

What do you need to succeed?

Must-have

BSc, with experience spanning business and technology in large-scale enterprise business engineering
Experience designing, building, and scaling an enterprise-grade business engineering platform
Hands-on experience with Power BI, Elastic, AI/LLM development, DevOps toolchains, and Kanban boards
ITIL knowledge, with strength in proactive problem management and continuous improvement
Proven people leadership experience, including building teams, developing leaders, and driving operational change

Nice-to-have

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business

#TECHPJ

Job Skills

Big Data Management, Budgeting, Business Case Design, Business Performance Management, Business Statistics, Critical Thinking, Knowledge Organization, Long Term Planning, Operational Requirements, Performance Management (PM)

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-12-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Define and lead a proactive, data-driven operating model for Technology Operations & Resiliency, including governance, data architecture, operational KPIs, and reporting views. Own the transformation roadmap and agile delivery, drive adoption of AIOps and AI-enabled analysis and automation, and lead change management across the organization.

Requirements

Requires a BSc and experience spanning business and technology in large-scale enterprise business engineering, including designing and scaling an enterprise-grade platform. Candidates need hands-on experience with Power BI, Elastic, AI/LLM development, DevOps toolchains, and Kanban, along with ITIL knowledge, continuous-improvement expertise, and proven people leadership; an MBA is an asset.

Skills

Enterprise Business Engineering
Operational Resiliency
Power BI
Elastic
AIOps
AI and LLM Development
DevOps Toolchains
Kanban
ITIL
Proactive Problem Management
Continuous Improvement
Data Governance
Operational KPI Design
Agile Product Roadmapping
People Leadership

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock
Coaching and Development Opportunities
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Technology Infrastructure
Technology Operations & Resiliency
Proactive Operating Model
AIOps
Artificial Intelligence
Large Language Models
Power BI
Elastic
Mission Control
RBC Internal AI Tools
RBC Deep Research
DevOps
Kanban
ITIL
Data Governance
Operational KPIs
RAG Thresholds
Business Engineering
Enterprise Platforms
Data Collection Architecture
Operational Reporting
Agile Sprints
Product Roadmap
Problem Management
Continuous Improvement
Automation
Change Management
Performance Management
Resource Optimization

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