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Added 4 mins ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA007)
Potenco
Canada
- Full-time
…systems, negotiating commercial terms, and supporting purchasing operations. The successful candidate will bring hands-on procurement experience, strong ERP proficiency, and the ability to…
Added 4 mins ago
SJ
Associate Manager, Brand Revenue Growth Management
So Jobs
Toronto, ON
- $78,300 to $102,800 CAD / year
- Full-time
Collaborate closely with teams across Marketing, Sales, Finance, Supply Chain, Operations, and Product Management to ensure alignment on business priorities.
Added 5 mins ago
Sales Director, North America - Internal
Range Group - Job Postings
Toronto, ON
The Director, Sales is responsible for leading, managing, and motivating their team of Destination Experts to ensure the team is delivering desired results in their dedicated region.…
Added 21 mins ago
GD
GARAGE - Team Leader FT - Carrefour Richelieu
Groupe Dynamite, Inc Garage
Saint-Jean-sur-Richelieu, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 21 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Halifax Shopping Centre
Groupe Dynamite, Inc Garage
Halifax, NS
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 21 mins ago
GD
DYNAMITE - Assistant Manager - Place Laurier
Groupe Dynamite, Inc Garage
Quebec, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 21 mins ago
GD
DYNAMITE - Team Leader PT - Halifax Shopping Centre
Groupe Dynamite, Inc Garage
Halifax, NS
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 21 mins ago
GD
GARAGE - Seasonal Sales Associate - Carrefour Richelieu
Groupe Dynamite, Inc Garage
Saint-Jean-sur-Richelieu, QC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 21 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Cornwall Centre
Groupe Dynamite, Inc Garage
Regina, SK
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 21 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Quartier DIX30 (Square)
Groupe Dynamite, Inc Garage
Brossard, QC
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 21 mins ago
FL
Full Time Sales Associate
Foot Locker
Mississauga, ON
- Full-time
…do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal…
Added 35 mins ago
NC
Profit Centre Manager
Noble Corporation
Collingwood, ON
- Full-time
The Profit Centre Manager will be responsible for leading and inspiring their team to deliver on Noble’s service commitment. This includes, but is not limited to, the overall profit centre…
Added 35 mins ago
W
(CAN) Over-the-Counter Associate
Walmart
Gander, NL
- Full-time
2. Maximizing department sales and profit with direction from the Pharmacy Manager.
Added 1 hour ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
…warranties, pricing, and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when…
Added 1 hour ago
TH
Business Development Manager (Display/ProAV)
T&T HR Consulting
Canada
- Full-time
9. Collaborate closely with marketing, pre-sales, technical support, and operations teams to ensure smooth project execution;
Added 1 hour ago
Assistant Manager - Sherway Gardens
Lush Handmade Cosmetics
Toronto, ON
As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead…
Added 1 hour ago
LF
Assistant Manager - Sherway Gardens
Lush Fresh Handmade Cosmetics North America
Toronto, ON · Etobicoke, ON
- Full-time
As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead…
Added 1 hour ago
GD
DYNAMITE - Team Leader FT - Place Rosemere
Groupe Dynamite, Inc Garage
Rosemère, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 1 hour ago
GD
GARAGE - Seasonal Sales Associate - Georgian Mall
Groupe Dynamite, Inc Garage
Barrie, ON
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 1 hour ago
JI
Department Manager Front End
J.D. Irving, Limited
St. John's, NL
- Full-time
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates,…
Added 2 hours ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
…and business visions.Identify enterprise business process and operations improvements to realize efficiencies and increase impact.Take ownership of the vision and value narrative…
Added 2 hours ago
BC
Ralph Lauren Associate Manager
BoF Careers
BC · British Columbia, Canada
- Full-time
As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key…
Added 2 hours ago
LS
Liquor store manager
Liquor Stop N Shop
Redwater, AB
- Full-time
Added 2 hours ago
WH
Meat department manager - retail
Westgate Halal Meat & Deli
AB · Edmonton, AB
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 2 hours ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…

RBC

Senior Manager - Access Network Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Experience: 6-8 years of enterprise network operations experience, with 2-4 years in leadership or senior technical management capacity.
Posting language: English
Posted: Oct 15, 2026

Original job description

Job Description

WHAT IS THE OPPORTUNITY?

Lead RBC's mission-critical Access Network Operations across all branches, campuses, remote home office, ATM networks, global WIFI infrastructure, and global SD-WAN deployment for branch-to-headend and global WAN connectivity. You'll drive operational excellence and modernization by championing Site Reliability Engineering practices, automation initiatives, and AI-assisted operations. Manage resilience gaps, conduct major post-incident follow-ups, and balance immediate operational stability with long-term technology support innovation, reducing manual work and accelerating response times.

WHAT WILL YOU DO?

Operational Excellence | Incident – Change - Problem Management

Lead day-to-day operations of global access network infrastructure (branches, campuses, remote workers via Aruba RAP VPN, ATM networks, WIFI, SD-WAN branch-to-headend and global WAN) ensuring high availability and adherence to service level agreements.
Direct critical incident management including triage, root cause analysis, stakeholder escalation and communication for infrastructure events affecting customer-facing services and business continuity.
Oversee change management processes to ensure smooth implementation of network changes, migrations and technology refreshes with minimal business disruption.
Conduct post-incident reviews and problem management activities to identify resilience gaps, drive chronic issue resolution and implement preventive measures.

Team Leadership & Development

lead and mentor ~15 person technical operations team (Senior Network Analysts), providing coaching, performance development and succession planning to build team capability.
Foster a culture of continuous learning, technical excellence and operational accountability; ensure team capacity and skills align with evolving infrastructure demands.
Participate in cross-training initiatives and represent the team in vendor calls, implementation planning meetings and strategic technology discussions.

Modernization, Automation & AI Enablement

Champion Site Reliability Engineering (SRE) transformation and automation initiatives to drive adoption of automation, improved observability, pro-active incident detection and remediation and AI-assisted operations.
Identify and prioritize automation opportunities within incident response, monitoring, alerting, and routine operational tasks to reduce manual effort and accelerate resolution times.
Partner with engineering and technology teams to evaluate and integrate emerging technologies (AI agents, intelligent alerting, predictive analytics) into access network operations.
Develop and maintain standardization initiatives, runbooks and documentation to ensure consistency and repeatability across global operations.

Strategic Planning & Cross-Functional Collaboration

Develop operational strategies aligned with modernization priorities and business objectives; participate in planning for major network refreshes, SD-WAN expansion, and infrastructure upgrades.
Partner cross-functionally with network engineering, integration and business technology teams to ensure seamless integration of new platforms and technologies.
Represent access network operations in executive discussions; communicate operational metrics, risks and transformation progress to leadership.

WHAT DO YOU NEED TO SUCCEED?

Must have:

6-8 years of enterprise network operations experience, with 2-4 years in leadership or senior technical management capacity.
Proven track record driving technology modernization and automation initiatives, including experience with infrastructure automation, orchestration platforms, or emerging operational technologies such as AI-assisted operations.
Strong Site Reliability Engineering foundation understanding runbooks, automation, observability, and metrics-driven operations as core operational principles.
Hands-on knowledge of access network infrastructure including branch/campus routing and switching (BGP, OSPF, HSRP, STP, VRF, L2/L3 Protocols), SD-WAN, remote access/NAC (Aruba wireless, ClearPass authentication), global WIFI, and ATM networks.
Strong incident management background managing critical incident workflows, conducting root cause analysis, and communicating effectively during high-pressure situations.
Proven experience managing 15+ person technical operations teams with accountability for service level agreements, metrics, and business deliverables.

Nice-to-have:

CCNP, CISSP, or other relevant network certifications.
Familiarity with automation/scripting languages (Python, Ansible, Bash).
Hands-on experience with orchestration platforms, AI agents, or intelligent alerting systems.
Background leading cross-functional digital transformation or infrastructure modernization programs.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
Continued opportunities for career advancement.
World-class sales training, coaching, and development opportunities.
Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training.
Opportunity to achieve great success and grow your career with RBC.

#TECHPJ

Job Skills

Capacity Planning, Decision Making, Group Problem Solving, Long Term Planning, Network Architecture, Networking Hardware, Network Operations, Network Software, Technical Troubleshooting

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-15

Application Deadline:

2026-11-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Lead global access network operations, including incident management, infrastructure modernization, and the implementation of SRE practices. Manage a technical team of 15 while driving automation and AI-assisted operational improvements to ensure high availability.

Requirements

Requires 6-8 years of enterprise network operations experience with at least 2-4 years in a leadership capacity. Candidates must possess strong knowledge of network protocols, SD-WAN, and infrastructure automation.

Skills

Network operations
Site reliability engineering
Automation
Incident management
SD-WAN
BGP
OSPF
Aruba wireless
ClearPass
Leadership
Root cause analysis
Infrastructure modernization
AI-assisted operations
Observability
Change management
Problem management

Benefits

Competitive compensation
Bonuses
Flexible benefits
Career advancement opportunities
Sales training
Coaching and development

Visa sponsorship

Not detected in the job text

Keywords

Access Network Operations
Site Reliability Engineering
Automation
AI-assisted operations
SD-WAN
BGP
OSPF
HSRP
STP
VRF
L2/L3 Protocols
Aruba
ClearPass
WIFI
ATM networks
Incident management
Change management
Problem management
Python
Ansible
Bash
CCNP
CISSP
Infrastructure modernization
Observability
Network routing
Switching
Global WAN
Technical leadership
Service level agreements

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