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RBC

Senior Manager, Corporate Card Vendor Programs

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: 4–7 years of progressive experience in program management, vendor management, corporate card operations, procurement, or payment systems/fintech roles
Posting language: English
Posted: Sep 29, 2026

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Original job description

Job Description

What is the opportunity?

Own and optimize RBC's corporate card program portfolio globally, spanning Purchasing Cards, Ghost Cards, and corporate credit programs. Partner with leading card vendors and ensure seamless integration with expense management systems. Serve as the internal thought leader on corporate card market trends and best practices, advising leadership on emerging opportunities and competitive positioning. Balance vendor management, product optimization, compliance, and user experience while managing program efficiency and cost savings across North America, Caribbean, Europe, Asia, Australia, and emerging markets. Drive strategic enhancements that improve employee and supplier experience.

What will you do?

Manage multi-product vendor partnerships (P-Cards, Ghost Cards, corporate credit programs); monitor SLAs, conduct quarterly business reviews, and negotiate contracts with competitive intelligence
Oversee ghost card lifecycle management including creation, supplier assignment, spending limits, reconciliation, deactivation, and fraud monitoring across all geographies
Develop deep expertise in corporate card market trends, competitive offerings, and industry best practices; synthesize intelligence into strategic recommendations for leadership
Conduct competitive benchmarking analysis of RBC's programs against peers; prepare annual competitive analysis reports and advise on market positioning and investment decisions
Ensure seamless integration between corporate card processors and expense platforms (SAP Concur, Coupa) for automatic expense capture, transaction reconciliation, and policy compliance
Develop and maintain compliance frameworks aligned with PCI-DSS, AML/OFAC, and applicable regulations; establish fraud detection policies and ghost card usage controls
Create management dashboards tracking spend by card type, business unit, geography, and merchant category; generate monthly/quarterly reports for Finance and business leadership
Champion employee and supplier experience through user feedback collection, training development, and continuous service quality improvements

What do you need to succeed?

Must have:

4–7 years of progressive experience in program management, vendor management, corporate card operations, procurement, or payment systems/fintech roles
Minimum 2+ years managing ongoing vendor relationships, contracts, and SLA governance in a financial services environment
Working knowledge of expense management systems (SAP Concur, Coupa, or similar) and card data feed/integration mechanisms
Demonstrated familiarity with corporate card products (Purchasing Cards, ghost cards, corporate credit programs) and vendor market landscape
Ability to research, synthesize, and communicate market trends; translate competitive intelligence into actionable business recommendations

Nice-to-have:

Master's degree (MBA or related) or hands-on experience with corporate card vendors
Direct experience managing P-Card programs, ghost card/virtual card programs, or supplier payment card programs
Background in procurement, accounts payable, expense management, or working capital optimization
Active participation in corporate payments or financial services industry associations/conferences; published thought leadership on corporate payments

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients

Job Skills

Agile Methodology, Agile Methodology, Agile Project Management, Artificial Intelligence (AI), Business Case Design, Business Credit Cards, Business Management, Business Technology, Card Payments, Change Management, Client Satisfaction, Communication, Consumer Trends, Contract Agreements, Cost Management, Credit Card Analytics, Credit Card Fraud, Credit Card Management, Credit Card Operations, Credit Card Reconciliations, Credit Card Services, Credit Card Systems, Credit Markets, Critical Thinking, Customer Transformation {+ 35 more}

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Manager will own and optimize the global corporate card program portfolio, including Purchasing and Ghost Cards. They will manage vendor partnerships, ensure system integration, and provide strategic market intelligence to leadership.

Requirements

Candidates must have 4-7 years of experience in program or vendor management within financial services. Proficiency in expense management systems and a strong understanding of corporate card products and market trends are required.

Skills

Program management
Vendor management
Corporate card operations
Procurement
Payment systems
Fintech
Contract negotiation
SLA governance
Expense management systems
SAP Concur
Coupa
Competitive benchmarking
Financial analysis
Compliance
Fraud monitoring
Strategic planning

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Professional development coaching
World-class training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Corporate Card
Vendor Management
Procurement
Fintech
SAP Concur
Coupa
P-Cards
Ghost Cards
SLA Governance
PCI-DSS
AML
OFAC
Financial Services
Competitive Benchmarking
Expense Management
Strategic Planning
Program Management
Payment Systems
Fraud Detection
Market Trends
Working Capital Optimization
Data Analysis
Contract Negotiation
Business Intelligence
Stakeholder Management

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