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Added 12 mins ago
Manager, Loyalty Acquisition
Scotiabank
Toronto, ON
Support the development and delivery of partner-specific acquisition tactics that align to broader loyalty and growth objectives.
Added 12 mins ago
Product Analyst, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
The Analyst supports the delivery and continuous enhancement of products and capabilities within Global Capital Markets. Working under the direction of an Associate Product Manager, the…
Added 12 mins ago
Senior Manager, Loyalty Acquisition
Scotiabank
Toronto, ON
Owns the strategy, design and delivery of the Scene+ engagement program for Scotiabank clients - using loyalty as a commercial lever to drive profitable client behaviours (primacy, spend,…
Added 12 mins ago
Associate Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
The Associate Product Manager supports the delivery and continuous enhancement of products and capabilities within Global Capital Markets. Working under the direction of a Product Manager,…
Added 12 mins ago
MI
Buyer
Magna International
Milton, ON
- Full-time
Supports on time delivery to help timely program completion, and maximize profits
Added 27 mins ago
V
Director, Professional Consulting Services
Visa
Toronto, ON
- Full-time
Cultivate and manage a pipeline of advisory work with clients to meet individual annual sales and project delivery targets
Added 27 mins ago
M
Project Manager, Wealth Management, Software Integration and Platform Change
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
The client is looking for a project manager who
Added 27 mins ago
AE
Dir-Assistant, Strategic Planning
American Express
Toronto, ON
- Full-time
The Director Assistant - Strategic Planning, Office of the President, is a key partner to the Canada Country Manager and leadership team, advancing business outcomes and an inclusive…
Added 42 mins ago
MC
Member Services Representative - Part Time (Ridley)
Meridian Credit Union
St. Catharines, ON
- $45,000 to $49,000 CAD / year
- Part-time
…Business, Mobile Mortgage Specialists to ensure value added delivery of Member centric…
Added 42 mins ago
MI
Associate, Investor Trading Operations
MUFG Investor Services
Halifax, NS
- Full-time
Be an integral member of the Investor Delivery team’s daily operations, while providing quality client service, and ensuring adherence to company/department policies and procedures.
Added 57 mins ago
L
Murex Specialist
Luxoft
Toronto, ON
- Full-time
Follow up with the S4C stream leads, the Project Manager, and other teams to meet deadlines and regular meetings to make sure the delivery is on time
Added 57 mins ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
…parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services…
Added 57 mins ago
MI
Associate, Investor Trading Operations
MUFG Investor Services
Halifax, NS
- Full-time
Be an integral member of the Investor Delivery team’s daily operations, while providing quality client service, and ensuring adherence to company/department policies and procedures.
Added 57 mins ago
O
Manager, Facilities
OpenText
Waterloo, ON
- Full-time
The Manager, Facilities Management is the senior site leader responsible for the safe, reliable, compliant, and cost-effective operation of OpenText’s Waterloo real estate portfolio,…
Added 57 mins ago
OF
Licensed Life Insurance Representative
Optimize Financial Group
Toronto, ON
- Full-time
The successful candidate will be a strong salesperson and relationship manager who is comfortable meeting with clients, identifying needs, explaining solutions clearly, following up…
Added 57 mins ago
HR
Logistics Manager
Horizon Recruitment Inc
Vancouver, BC · Greater Vancouver, BC
- $115,000 to $125,000 CAD / year
- Full-time
Horizon Recruitment is recruiting for a Logistics Manager to lead transportation operations for a well established organisation serving businesses across Western Canada.
Added 57 mins ago
T
Wealth Operations Analyst I
TD
Toronto, ON
- Full-time
Identify, document, and investigate processes / exceptions arising from transactions / processes beyond first level operations service delivery
Added 57 mins ago
Program Manager, Project Management Office
EXL
Canada
The Program Manager, PMO will coordinate the planning, coordination, governance, and delivery of cross-functional initiatives across one of our client. Working within the Project Management…
Added 57 mins ago
B
Bilingual Operations Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and…
Added 1 hour ago
Reporting Analyst
Aecon
Pickering, ON
…replacement (RFBR) of Units 5–8. Building on the successful delivery of the Darlington Refurbishment Project, the CanAtom team brings proven experience in safely executing complex nuclear…
Added 1 hour ago
MC
Member Services Representative - Part Time (Pendale)
Meridian Credit Union
St. Catharines, ON
- $45,000 to $49,000 CAD / year
- Part-time
…Business, Mobile Mortgage Specialists to ensure value added delivery of Member centric…
Added 1 hour ago
FM
Automation Lead
Farm Mutual Re
Cambridge, ON
- Full-time
Reporting to the Manager, Automation & Process Improvement, the Automation Lead designs, develops, and leads the end-to-end delivery of scalable automation solutions, from technical…
Added 1 hour ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
…client portfolios, ensuring high-quality, timely and controlled delivery of NAVs, financial statements and investor reporting. This role leads planning and execution, provides technical…
Added 1 hour ago
RI
Administrative Assistant
Richardson International
White City, SK
- Full-time
…requires regular and ongoing direct contact with customers in the delivery of high quality crop inputs and/or grain…
Added 1 hour ago
R
Senior Manager, Debit eCommerce
RBC
Toronto, ON
- Full-time
Lead Cross-Functional Delivery: Drive alignment and execution with Enterprise Payments, Cards & Loyalty, Marketing, Business Risk, Fraud, Operations, Digital, and Technology to optimize…

RBC

Senior Manager, Debit eCommerce

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Description

What is the opportunity?

In this role, you will support and operationalize the strategic direction for the Debit eCommerce portfolio, understand client needs and strengthen RBC's competitive position. You will be accountable for day-to-day operations for the Virtual Visa Debit and Interac Direct portfolios, covering operational risk, compliance, monthly reporting, ongoing projects and issues, and foster strong external vendor relationships.

In addition, you will work with key partners in Enterprise Payments, Cards & Loyalty, Marketing, Business Risk, Fraud, Operations, Digital, and Technology to ensure end-to-end management.

This is a critical role within the Everyday Banking team, advancing Personal Banking's Empower 2030 goals. This role reports into the Director, Debit eCommerce.

This role requires in-office attendance four days per week, with one day of flexibility for remote work.

What will you do?

Drive Portfolio Performance: Own day-to-day execution and P&L for the Debit eCommerce portfolio, including monthly reporting, variance analysis, and performance tracking.
Deliver Product Strategy: Translate strategic direction into execution plans for Virtual Visa Debit and Interac Direct, with defined KPIs, MVPs, and iterative launches to improve client experience, grow revenue, and reduce costs.
Build Business Cases: Develop financial models and validate demand to inform investment and product decisions.
Lead Cross-Functional Delivery: Drive alignment and execution with Enterprise Payments, Cards & Loyalty, Marketing, Business Risk, Fraud, Operations, Digital, and Technology to optimize end-to-end product performance.
Own Risk and Compliance: Manage operational, AML, fraud, reputational, and regulatory risk, and lead remediation with Legal, Compliance, Privacy, and other risk partners.
Resolve Issues and Client Pain Points: Triage product issues, identify root causes with Operations, Digital, and Technology, and deliver fixes.
Lead Strategic Projects: Shape, plan, and deliver cross-functional projects and mandates, building stakeholder buy-in along the way.
Manage External Partners: Build and maintain vendor and payment ecosystem relationships.
Benchmark the Market: Track payments trends, economic conditions, and competitor activity, and report product impact to leadership.

What do you need to succeed?

Must-have

Execution Mindset: Operator's mindset with the ability to dive into details, anticipate downstream client and business impacts, and keep decisions aligned with RBC's broader goals.
Stakeholder Influence: Ability to build alignment and influence cross-functional partners, including Operations, Technology, Risk, and external payment ecosystem partners.
Project Leadership: Experience leading large, complex projects from planning through delivery, with strong organization and time management.
Payments and Risk Acumen: Understanding of payments and business risk, with sound judgment in decision-making.
Analytical Storytelling: Ability to turn complex data into clear, data-driven narratives for executive audiences and simplify complexity into actionable solutions.
Leadership and Ownership: Demonstrated leadership and interpersonal skills, with the ability to work independently, handle ambiguity, and take initiative.
Senior Experience: Experience in a comparable senior role.
Ability to be on site/in office 4 days a week.

Nice-to-have

Advanced Data Analytics: Deep expertise in turning complex datasets into insights that drive product and risk decisions.
P&L Improvement: Proven P&L analysis that improves profitability and competitiveness for payment products.
Program Management: Advanced knowledge of formal project or program management methodologies.
Product Knowledge: Strong knowledge of Konek, Interac Direct, card products and Virtual Visa Debit
Industry Knowledge: Prior experience managing strategic external relationships with payment rail providers

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Communication, Critical Thinking, Group Problem Solving, Knowledge Organization, Long Term Planning, Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-09

Application Deadline:

2026-11-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Manager will oversee the day-to-day operations and strategic execution of the Debit eCommerce portfolio, including P&L management and performance tracking. They will lead cross-functional teams to deliver product enhancements while managing operational, fraud, and regulatory risks.

Requirements

Candidates must possess strong project leadership and stakeholder influence skills, with a proven ability to manage complex payments and risk-related initiatives. A senior-level background in product management or a similar operational role is required to drive the portfolio's strategic goals.

Skills

Project leadership
Stakeholder influence
Payments acumen
Risk management
Analytical storytelling
Financial modeling
P&L management
Vendor management
Strategic planning
Data analysis
Compliance
Product strategy
Cross-functional collaboration
Problem solving
Communication
Time management

Benefits

Professional development opportunities
Collaborative work environment
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

Debit eCommerce
Virtual Visa Debit
Interac Direct
P&L
Payments
Risk Management
Compliance
AML
Fraud
Product Strategy
KPIs
MVP
Financial Modeling
Vendor Management
Stakeholder Management
Project Management
Data Analytics
Personal Banking
Enterprise Payments
Digital
Technology
Marketing
Payments Ecosystem
Strategic Planning
Operational Risk
Regulatory Risk
Performance Tracking
Business Case Development
Market Benchmarking
Executive Reporting

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