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Added 1 hour ago
Senior Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
Full-time
We are recruiting for a Senior Commercial Lines Insurance Account Manager for a well-established brokerage in the North York, ON area.
Added 5 hours ago
Regional Manager – Engineering Operations and Business Development
ART Engineering Inc.
Toronto, ON · North York, ON
Full-time
This is a senior leadership position focused primarily on office management, employee development, client relationships, recruitment, and business development. The successful candidate will…
Added 5 hours ago
Senior Information Security Analyst - IAM/CyberArk Administrator
TD
Toronto, ON
Full-time
Define, develop, implement and manage standards, policies, procedures, and solutions that mitigate risk and maximize security, service availability, efficiency and effectiveness.
Added 5 hours ago
Associate Relationship Manager, Business Banking (Toronto/ GTA)
CIBC
Vaughan, ON
Full-time
You’ll report into the Senior Manager & Team Lead, Business Banking and will work closely with a Relationship Manager, Business Banking to support client origination, relationship and…
Added 5 hours ago
Director, Wealth Growth & Analytics
BMO
Toronto, ON · FCP
Full-time
…InvestorLine and BMO Insurance. This role leverages analytics, client insights, market intelligence, and emerging AI capabilities to identify growth opportunities and shape strategies that…
Added 6 hours ago
Manager, Accounting and Bookkeeping
Stern Cohen LLP
Toronto, ON
Full-time
As Manager, you will play a key role in leading client engagements, supporting and developing our skilled FIT team, and maintaining a consistently high standard of service. With support…
Added 6 hours ago
Senior Tax Associates
Stern Cohen LLP
Toronto, ON
Full-time
The Senior Tax Associate will work directly with a Tax Manager and two Tax Partners. The firm’s Tax Department provides tax advisory and tax planning services, handles complex tax filings…
Added 8 hours ago
Client Service Team Manager
Effortless Admin Inc.
Edmonton, AB
Full-time
The Client Service Team Manager plays a pivotal role in our organization by leading our client-facing service teams that are the backbone of our customer experience. You'll oversee a team…
Added 8 hours ago
Power Platform & Copilot Studio Architect
Softchoice
Calgary, AB · AB · NS · Oakville, ON · Ottawa, ON · Toronto, ON · Nova Scotia, Nova
This role reports to a Team Lead, Manager, or Senior Manager, Digital Architecture.
Added 8 hours ago
Manager, Government Solutions
KPMG
Halifax, NS
Full-time
Supporting client pursuits and proposal development with support from Senior Leadership, and working with KPMG leaders to develop thought leadership, white papers and other intellectual…
Added 9 hours ago
Invoice & Contract Administration Coordinator
Dasro Consulting Inc.
Calgary, AB
Contract
This role supports the client's Gas Canada Projects team on invoice-to-pay and contract administration for non-construction project spend. The primary focus is invoice attestation -…
Added 9 hours ago
Compliance Manager - Wealth Management
RBC
Toronto, ON
Full-time
…key stakeholders, strong interpersonal skills and a strong client service…
Added 9 hours ago
Senior Market and Trading Specialist
RBC
Vancouver, BC
Full-time
This role will be working closely daily with the Senior Portfolio Manager and the successful candidate at minimum will have ADVANCED Excel skills. As an invaluable internal partner and…
Added 9 hours ago
Relationship Manager Intern, Commercial Financial Services, Agriculture and Agri-Food Sector
RBC
Abbotsford, BC
Full-time
…solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple…
Added 9 hours ago
Relationship Manager, Commercial Financial Services, Agriculture and Agri-Food Sector
RBC
Abbotsford, BC
Full-time
…solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple…
Added 9 hours ago
Senior Regional Manager, Financial Planning
TD
Toronto, ON
Full-time
Are you a seasoned industry professional and team manager, excited to take a team of high-performing financial planners to the next levels of sales and service delivery at TD Wealth? If so,…
Added 9 hours ago
Senior IT Developer
TD
London, ON · Mississauga, ON · Toronto, ON
Full-time
You’ll be expected to work primarily onsite at a TD location for meetings, team events and experiences. The hiring manager will provide more information about how this works for their team.
Added 9 hours ago
Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
Full-time
BMO Private Wealth is dedicated to delivering exceptional advice and service to high-net-worth clients through a collaborative, client-focused approach. Our advisors and wealth…
Added 9 hours ago
Wealth & Tax Planning Consultant, Private Wealth (Mandarin/Cantonese)
BMO
Markham, ON · UPMA
Full-time
…planning strategies. Supports the growth and retention of HNW/UHNW client assets through sophisticated wealth and tax planning solutions that broaden client conversations, enhance…
Added 9 hours ago
Associate, Distribution Support, Retail
BMO
Calgary, AB · Toronto, ON
Full-time
…initiatives that align with business priorities, enhance the client experience and ultimately enable sales. It ensures that sales teams understand and are engaged on key business…
Added 9 hours ago
Business Development Manager
Sysco
Vancouver, BC · Sysco Vancouver
Full-time
…utilizing a team-selling approach, the Business Development Manager (BDM) will engage a cross-functional team to create a comprehensive strategy that meets the prospect’s needs. Leveraging…
Added 10 hours ago
Senior Electrical Engineer
Vard Marine Inc.
Vancouver, BC
$125,000 to $140,000 CAD / year
Full-time
The integrity and reliability of our vessels are vital. We create bespoke designs and service packages tailored to the unique needs of each client and each engagement. We are experienced,…
Added 10 hours ago
Senior Electrical Engineer
Vard Marine Inc.
Ottawa, ON
$125,000 to $140,000 CAD / year
Full-time
The integrity and reliability of our vessels are vital. We create bespoke designs and service packages tailored to the unique needs of each client and each engagement. We are experienced,…
Added 10 hours ago
Pre-Owned Sales Manager - 401 Dixie Hyundai
AutoCanada Inc.
Mississauga, ON
$125,000 to $175,000 CAD / year
Full-time
…performance metrics, converting leads to sales, and enhancing client relationships to strengthen the dealership's market presence. You will also focus on team development, ensuring…
Added 10 hours ago
IP Supervisor
Gowling WLG
Ottawa, ON
$65,000 to $80,000 CAD / year
Full-time
…IP department. The successful candidate will report to the Senior Manager, IP Services and is responsible for supervising the IP staff that provide support services to IP professionals in…

RBC

Senior Manager, Digital Delivery Enablement

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Experience: 7+ years in agile delivery, scrum mastery, or delivery/program management roles, with meaningful experience in an HR technology or enterprise SaaS platform environment.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the Opportunity?

In this role you will manage the development and execution of digital product strategies and projects of moderate complexity, ensuring alignment with business objectives and delivering value driven solutions. May oversee one or multiple teams in digital product management, driving strategic initiatives and resource optimization.

The Senior Delivery Enablement Manager is the operational backbone of the Workday platform, installing operational discipline and delivery infrastructure for predictable agile execution. This role owns how work moves efficiently through our pipeline - sprint optimization, backlog hygiene, release readiness, cross-domain dependencies, and delivery metrics - while product owners retain product decisions and roadmap prioritization.

Agile (Agile-like) Delivery

Facilitate sprint ceremonies (planning, stand-ups, backlog refinement, reviews, retrospectives).
Own sprint and release cadence end-to-end, including release calendars.
Maintain backlog hygiene in JIRA with well-formed stories and clear acceptance criteria.
Remove impediments blocking the team.
Coach product owners and leads on agile principles, adapted to HRDS operations.

Delivery Enablement & Governance

Own unified cross-team reporting template (Workday/JIRA and ServiceNow).
Report on team metrics and delivery health to leadership.
Manage cross-Platform dependencies.
Run release readiness and go/no-go processes for Workday changes.
Support execution of HRDS Operating Model and Support Model.

Team Enablement & Capability Building

Build delivery playbooks, templates, and standards.
Partner on resourcing and capacity planning.
Act as change agent for delivery maturity.

Stakeholder Communication

Serve as primary delivery point of contact for stakeholder visibility.
Present delivery status and metrics to leadership regularly.
Coordinate with ServiceNow and People Data & HRDS product owners and HRIT partners.

Success Metrics

Predictability: Consistent delivery against sprint and release commitments.
Transparency: Reporting template kept current and trusted by leadership.
Delivery Health: Workday Platform metrics tracked and acted on regularly.
Risk Management: Cross-Platform dependencies surfaced early with clean go/no-go decisions.

Required Experience:

7+ years in agile delivery, scrum mastery, or delivery/program management roles, with meaningful experience in an HR technology or enterprise SaaS platform environment.

Hands-on experience with Workday and ServiceNow delivery cycles (configuration, integrations, releases, service updates) strongly preferred.

Proven track record running scrum ceremonies and agile delivery for a product team, not just administering a JIRA board.

Experience building or operating delivery metrics/reporting frameworks and communicating them to senior leadership.

Experience coordinating dependencies across multiple teams, vendors, or platforms.

Preferred experience:

Prior people-leadership experience, or clear readiness to hire and manage a small team.

Exposure to ServiceNow, SAP or other enterprise HR platforms, and to environments running multiple Platforms/products under one umbrella.

Certified Scrum Master (CSM), SAFe, or equivalent agile certification.

Experience operationalizing operating-model artifacts (service catalogues, support models, stakeholder engagement models) into day-to-day delivery practice.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to do challenging work.

Job Skills

Agile Delivery, Atlassian Confluence, Atlassian JIRA, Digital Product Management, Long Term Planning, Operational Delivery, Product Development Lifecycle, Quality Management, Scrum, ServiceNow Platform, Team Management, Workday Software

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-24

Application Deadline:

2026-10-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Manager will oversee digital product strategies and manage the operational delivery infrastructure for the Workday platform. They are responsible for facilitating agile ceremonies, maintaining delivery metrics, and ensuring cross-team alignment to drive predictable execution.

Requirements

Candidates must have 7+ years of experience in agile delivery or program management, preferably within an HR technology or enterprise SaaS environment. Hands-on experience with Workday and ServiceNow delivery cycles is strongly preferred, along with a proven track record in team leadership and reporting.

Skills

Agile delivery
Scrum mastery
Program management
Workday
ServiceNow
Digital product management
JIRA
Stakeholder communication
Team management
Capacity planning
Release management
Backlog management
Metrics reporting
Change management
Operational discipline

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Training program

Visa sponsorship

Not detected in the job text

Keywords

Agile
Scrum
Workday
ServiceNow
JIRA
Digital Delivery
Product Management
Program Management
HR Technology
SaaS
Sprint Planning
Backlog Hygiene
Release Readiness
Cross-platform Dependencies
Delivery Metrics
Operating Model
Change Agent
Capacity Planning
Stakeholder Management
CSM
SAFe
Enterprise HR Platforms
Operational Discipline
Delivery Playbooks
HRIT

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