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Added 1 hour ago
SE
Director of Assurance | Principal-Level Candidates Welcome | Partnership Track
Smart4 Energy
Ottawa, ON
- Full-time
Contribute to client acquisition, relationship development and business growth initiatives.
Added 2 hours ago
H
Manager Care Team Regina Pioneer Village Dementia Care
HealthCareersInSask.ca
Regina, SK
- Full-time
…objectives of the SHA. The Manager supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course…
Added 2 hours ago
V
Senior Roster Coordinator South and East Region
VMCH
Mulgrave, NS
- Full-time
Lead the Rostering team. Maintain accurate rosters to meet client needs.
Added 2 hours ago
V
Roster Coordinator
VMCH
Mulgrave, NS
- Full-time
…support staff, you’ll help solve scheduling challenges, support business growth, and provide excellent customer…
Added 2 hours ago
S
Ecommerce UI/UX Designer
SHOPLINE
Canada
- Contract
This role is ideal for a designer with strong visual craft, solid E-commerce understanding, business sense, and client facing communication skills. You will work directly with brands to…
Added 4 hours ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
…seasonality, and food cost objectives. Bringing guest feedback and client needs from operations feedback to the…
Added 4 hours ago
A
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
…Specialist will work very closely with other roles within the business. Building strong internal/external relationships and responding within SLA is key to the success of the…
Added 4 hours ago
C
Consultant, Salesforce Development
CIBC
Toronto, ON
- Full-time
Our CRM Development team builds and enhances the Salesforce capabilities that help deliver seamless experiences, stronger client relationships, and scalable business solutions across the…
Added 4 hours ago
Gestionnaire de performance, Québec city
AutoTrader.ca
Quebec, QC
…clients à optimiser leurs processus, à améliorer leur expérience client et à atteindre de meilleurs…
Added 5 hours ago
A
Gestionnaire de performance, Québec city
AutoTrader.ca
Quebec, QC
- Full-time
…clients à optimiser leurs processus, à améliorer leur expérience client et à atteindre de meilleurs…
Added 5 hours ago
A
Solutions Architect
Artech
Mississauga, ON
- $70 to $110 CAD / hour
- Contract
You will partner closely with business, product, engineering, and enterprise architecture teams to identify high-value opportunities, design scalable AI solutions, and ensure responsible AI…
Added 5 hours ago
A
Western Canada Aquatic Discipline Lead
AECOM
Burnaby, BC
- $120,000 to $160,000 CAD / year
- Full-time
Support business development by identifying opportunities, leading or contributing to pursuits, and helping position the right technical experts
Added 7 hours ago
C
Senior Proposal Writer
CallTower
Ottawa, ON
- Full-time
The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution…
Added 8 hours ago
AC
Senior Tax Manager
Accountor CPA
Calgary, AB
- Full-time
This is a hands-on leadership role for a technically strong tax professional who can manage client engagements, review complex corporate and personal tax files, oversee a team of…
Added 8 hours ago
BV
Learning Design Consultant
Bow Valley College
Calgary, AB
- Full-time
The Centre for Workforce Development is seeking a is seeking a collaborative and client-focused Learning Design Consultant. In this role, you will partner with employers, industry experts,…
Added 8 hours ago
D
Culinary Operations Supervisor
Dexterra
Surrey, BC
- Up to $70,000 CAD / year
- Full-time
…seasonality, and food cost objectives. Bringing guest feedback and client needs from operations feedback to the…
Added 9 hours ago
EC
Customer Service Rep – Automotive (On-Site)
Enigma Corporation
Mississauga, ON
- Full-time
…“game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered…
Added 10 hours ago
L
Community Specialist | Banff Ave
lululemon
Banff, AB
- Full-time
Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
Added 10 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Exposure to account growth, business development, proposal development, or expanding existing client engagements is an asset.
Added 12 hours ago
AS
Senior Product Designer - Digital Banking & Financial Services (Canada)
Aequilibrium Software Inc.
Remote, Canada
- $70 to $100 CAD / hour
- Contract
- Remote
You will collaborate with Product Managers, Program Managers, and Solution Architects. On client teams, you may partner closely with a product manager and lead developer to align member…
Added 13 hours ago
RC
Outside Sales Representative
Recycle City
Hamilton, ON
- Full-time
Experience in New Business Development, including prospecting, lead generation, and closing sales.
Added 13 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Align vendor and partner activities with broader organizational strategies, risk frameworks, and priorities.
Added 13 hours ago
ZT
Technical Business Systems Analyst
Zensar Technologies
Toronto, ON
- $95,000 to $100,000 CAD / year
- Full-time
Zensar is seeking for Technical Business Systems Analyst - Toronto, Canada-(2 days/week onsite). This is open for Full time with excellent benefits and Contract Role as well with…
Added 13 hours ago
NB
Treasury Manager
National Bank of Canada
Coquitlam, BC
- Full-time
You will partner closely with Commercial Banking teams within your assigned market to support client growth and business development opportunities.
Added 14 hours ago
TC
Product Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Identify opportunities and requirements for product enhancement and development based on market analysis, competitor analysis, client needs, and business initiatives.

RBC

Senior Manager, Forecast Delivery, Personal and Commercial Operations- EN

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Job Description

What is the opportunity?

The Senior Manager, Forecast Delivery leads the strategic development and delivery of forecasting capabilities within Workforce Management Optimization (WMO). You will be a key collaborative partner in ensuring the accuracy, consistency, and continuous improvement of all next-generation forecasting deliverables, including Monthly Capacity Reviews (MCRs), transforming operational data into actionable insights that enable accurate capacity planning, optimal staffing decisions, and strong operational performance. You will champion the delivery of high-quality forecasting models and routines while partnering with data and workforce teams to ensure all deliverables meet business requirements and are successfully communicated to stakeholders. Your strategic leadership will drive continuous improvement in forecasting accuracy, data quality, and model performance.

What will you do?

Responsible for leading the end-to-end delivery of Nextgen forecasting products and services within WMO, ensuring successful collaboration with data partners and workforce teams
Partner with data partners to ensure the successful delivery of all weekly and monthly forecasting deliverables, including MCRs, quality assurance reviews, and ad-hoc analytical requests
Establish and maintain rigorous standards for forecast accuracy, implementing monitoring and reporting mechanisms to track performance against key metrics and SLAs
Take ownership of identifying and implementing forecasting model improvements, leveraging advanced analytics techniques to enhance predictive accuracy and drive better business outcomes
Monitor historical and forecasting data for quality issues, working proactively with workforce and data partners to identify root causes, implement corrective actions, and prevent recurrence
Establish data governance frameworks that ensure accuracy, consistency, and auditability of all forecasting inputs and outputs
Communicate forecast insights and recommendations to leadership, demonstrating data storytelling skills to translate complex analyses into clear, actionable business narratives
Lead a team of direct reports, fostering a high-performing environment where team members are empowered to grow professionally
Coach your team members to develop their analytical and forecasting expertise, create development plans aligned to career aspirations, and model RBC Blueprint values
Establish and oversee data quality frameworks, identifying and resolving accuracy issues proactively
Communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide

What will you need to succeed?

Must-have:

7+ years in progressive leadership roles, ability to impact and influence partners
Post-graduate degree/experience in related field(s)
Advanced proficiency in reporting analytics (advanced Excel)
Proficiency in SQL and/or general-purpose programming languages (e.g., Python)
Strong analytical and problem-solving skills, ability to anticipate and respond to client needs
Strong multitasking skills, ability to act with speed and simplicity
Ability to inspire, motivate and coach the development of others, and role model leadership behaviours and actions

Nice-to-have:

Certified Product Owner and/or related Agile leadership training
MBA or equivalent

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
A unique opportunity for personal and professional growth

Job Skills

Analytics, Communication, Creative Visioning, Data Analysis, Excel Reports, Forecasting, Long Term Planning, Organizational Leadership, Problem Solving, Process Innovation, Strategic Thinking, Workforce Planning

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-20

Application Deadline:

2026-11-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Lead the end-to-end delivery of forecasting products and services, including weekly and monthly forecasts, capacity reviews, quality assurance, and ad hoc analysis. Improve forecast accuracy and data quality, establish governance and performance standards, communicate actionable insights to leadership, and develop a high-performing team.

Requirements

Requires at least 7 years in progressive leadership roles, a postgraduate degree or relevant experience, advanced Excel skills, and proficiency in SQL and/or a programming language such as Python. Candidates should also demonstrate strong analytical, problem-solving, influencing, multitasking, and team-coaching abilities; Agile leadership training or an MBA is an asset.

Skills

Forecasting
Workforce Planning
Data Analysis
Advanced Excel
SQL
Python
Analytics
Forecast Accuracy
Data Quality
Data Governance
Problem Solving
Strategic Thinking
Organizational Leadership
Communication
Coaching and Mentoring
Process Innovation

Benefits

Performance-Based Bonuses
Flexible Benefits
Competitive Compensation
Coaching and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management Optimization
Forecast Delivery
Next-Generation Forecasting
Monthly Capacity Reviews
Capacity Planning
Staffing Decisions
Forecasting Models
Advanced Analytics
Forecast Accuracy
Data Quality
Data Governance
Quality Assurance
Performance Metrics
Service-Level Agreements
Data Storytelling
Advanced Excel
SQL
Python
Workforce Planning
Long-Term Planning
Strategic Thinking
Organizational Leadership
Team Coaching
Agile Leadership
Certified Product Owner
RBC Blueprint Values

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