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Added 19 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 19 mins ago
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the general supervision of the Director, Animal Resources Division (ARD), the incumbent is responsible for the management of the research animal facilities at the Montreal General…
Added 19 mins ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Chronic Viral Illness Service Research team has an active research program, conducting numerous clinical trials each year to provide innovative research to their patients. Under the…
Added 49 mins ago
Adjudication Manager
Information and Privacy Commissioner of Ontario
Toronto, ON
Full-time
Under the general direction of the Director of Adjudication, you will lead, guide and direct adjudicators on:
Added 49 mins ago
PROJECT MANAGER
City of Toronto
Toronto, ON
Reporting to the Manager, Priority Development Review Service, the Project Manager is accountable for advancing a portfolio of high-profile development applications through the City’s…
Added 1 hour ago
Senior Product Manager
AutoTrader.ca
Toronto, ON
We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and…
Added 1 hour ago
Branch Operations Manager
Royal Bank of Canada
Newmarket, ON
Full-time
The RBC Dominion Securities Management team located in Newmarket is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in…
Added 1 hour ago
Senior Technical Program Manager
CNN
Ottawa, ON · Kanata, ON
Full-time
CNN is hiring a Senior Technical Program Manager to lead high-impact programs that span product, technology, design, and product operations. This is a deeply technical senior…
Added 1 hour ago
Lead Producer - EA SPORTS™ FC
EA SPORTS
Vancouver, BC
Full-time
As the Lead Producer in EA SPORTS FC, you will lead the program responsible for delivering on the customized play and self expression experiences franchise goals. You will drive alignment…
Added 1 hour ago
Data Management Specialist, Surgery
University of Calgary
Calgary, AB
Full-time
The position will report to the SPHERE program manager and will work closely with the Scientific Director of SPHERE and other Principal Investigators within the SPHERE program and is part…
Added 2 hours ago
Principal Strategic Deal Maker
Capgemini Engineering
Mississauga, ON
Full-time
Capgemini is looking for a high-touch, passionate and self-motivated Senior Director with 10+ years of Management Consulting or Utilities Industry leadership experience focused on defining…
Added 2 hours ago
Manager, Varsity Operations
University of British Columbia
Vancouver, BC · UBCV | War Memorial Gymnasium (MGYM)
$8,087.08 to $12,117.08 CAD / month
Full-time
The Manager, Varsity Operations is responsible for developing and managing all aspects of the Department of Athletics & Recreation’s Varsity Game Operations program at UBC’s Vancouver…
Added 2 hours ago
Financial Inclusion Program Manager
Vancity
Vancouver, BC
Full-time
As a Financial Inclusion Program Manager, you will work closely with senior leadership to improve member financial confidence, resilience, and access to opportunity for members facing…
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Co-ops & Local Economies Program Manager
Vancity
Vancouver, BC
Full-time
As a Co-ops & Local Economies Program Manager, you will work closely with senior leadership to advance Vancity’s Co-ops & Local Economies Strategy by creating the conditions for members,…
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Affordable Housing Program Manager
Vancity
Vancouver, BC
Full-time
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Added 3 hours ago
Relationship Manager In Training - Regional Markets (Grande Prairie)
ATB
Grande Prairie, AB
Full-time
Reporting to the Director, this unique rotational program is designed to build the next generation of elite Relationship Managers (RM) for our Regional Markets Team. At ATB, leadership is…
Added 3 hours ago
Relationship Manager, Regional Markets - Grande Prairie
ATB
Grande Prairie, AB
Full-time
Reporting to the Director, the Relationship Manager (RM) works with a team of ATB Business associates and partners and is responsible for increasing and retaining business based on annual…
Added 3 hours ago
Property Maintenance Manager
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Newmarket, ON
$71,214 to $89,037 CAD / year
Full-time
Reporting to the Director, Property Management & Development, the Property Maintenance Manager is responsible for leading maintenance operations for Kerry's Place Supported Living
Added 3 hours ago
Manager, Varsity Operations
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Full-time
The Manager, Varsity Operations is responsible for developing and managing all aspects of the Department of Athletics & Recreation’s Varsity Game Operations program at UBC’s Vancouver…
Added 3 hours ago
Senior Project Management Analyst, National Office - Audit (Toronto)
Deloitte
Toronto, ON
Full-time
…of the engagement team, and is accountable to the Engagement Manager or Director for the completion of assigned…
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Manager, Capital Planning
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Added 4 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 4 hours ago
Financial Analyst
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Reports directly to the Associate Director, Student Financial Support. This position performs work independently under general direction from the Associate Director, and interacts with…
Added 4 hours ago
Growth Intelligence Analyst – Simplii Financial
Simplii Financial
Toronto, ON
Full-time
…supported in your craft development and career growth by the Director, Growth, while working day to day with your squad to deliver shared…
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Reservations Manager (Maternity Coverage)
AccorHotel
Banff, AB
Contract
Reporting to the Director of Rooms, the Reservations Manager provides strategic and operational leadership for the Reservations department, balancing guest experience, commercial…

RBC

Senior Manager, HR Operations Control Governance

Toronto, ON, Canada
Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 11, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the Opportunity?

RBC offers an exciting role as a Senior Manager, HR Operations Control Governance to establish and operationalize a comprehensive control framework for globally standardized worker screening and onboarding processes. In this role, you will design control monitoring routines, drive control effectiveness across all geographic regions, and oversee the completion of audit remediation activities. You will work closely with the Director of Worker Screening & Onboarding Governance and regional teams to ensure controls operate effectively, compliance standards are met, and audit findings are resolved with quality and timeliness..

What will you do?

Design and establish the control framework for globally standardized worker screening and onboarding processes, including control specifications, KCIs, testing methodologies, and risk/control alignment with RBC's Operational Risk Framework
Develop and operationalize control monitoring routines to track control effectiveness across all geographic regions; establish metrics dashboards, exception reporting, and escalation protocols
Lead control self-assessments and testing including quarterly control reviews, annual control testing, root cause analysis of exceptions, and evidence compilation for audit readiness
Oversee audit finding remediation including tracking timelines, validating remediation quality, maintaining audit-ready documentation, and reporting remediation status to leadership and Internal Audit
Support the Global Service & Controls Governance Committee by preparing control effectiveness reports, KCI analysis, exception summaries, and remediation status updates for quarterly review with geographic leads
Collaborate with geographic leads and regional teams to address control gaps, investigate deviations from standardized processes, and implement corrective actions
Partner with Risk, Compliance, and IT teams to ensure control design aligns with enterprise risk appetite, regulatory expectations, and system capabilities
Identify emerging control risks and opportunities through data analysis, stakeholder feedback, and industry benchmarking; recommend enhancements to strengthen control effectiveness and efficiency

What do you need to succeed?

Must have:

Control Framework & Risk Expertise: Strong understanding of enterprise ORM principles, KRI development, and risk appetite definition. Ability to translate risk requirements into effective, testable controls; design control matrices and risk/control alignment
Process Design & Documentation: Proven ability to design standardized operating procedures, control policies, and testing protocols. Strong capability to document complex processes clearly for audit readiness and stakeholder understanding
Audit Coordination: Experience working with Internal Audit and external regulators. Strong understanding of audit methodologies, evidence requirements, and remediation validation. Proven track record of managing audit finding remediation to closure
Communication & Stakeholder management: Excellent ability to effectively communicate complex control concepts to diverse audiences. Strong interpersonal skills to build alignment and trust across geographies.
Leadership: Proven experience in collaborating effectively with cross-functional and regional teams without direct authority
Change Management: Experience in managing and implementing change initiatives to improve operational efficiency.

Nice to Have:

Experience in operational risk management, compliance, internal audit, or control governance roles
Background in HR operations, talent acquisition, or people processes to understand the operational context for controls

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to do challenging work.

#TechPJ

Job Skills

Change Management, Collaboration, Cross-Functional Collaboration, Detail-Oriented, Effectiveness Measurement, Ethical Business, Fraud Management, Internal Controls, Process Control Design, Process Management, Results-Oriented, Risk Management, Stakeholder Influence, Stakeholder Management, Strategic Thinking

Additional Job Details

Address:

885 GEORGIA ST W:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-28

Application Deadline:

2026-10-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Manager will design and operationalize a comprehensive control framework for global worker screening and onboarding processes. They will also oversee audit remediation activities and collaborate with regional teams to ensure compliance and control effectiveness.

Requirements

Candidates must have strong expertise in enterprise risk management, control framework design, and audit coordination. Proven experience in process documentation, stakeholder management, and leading cross-functional teams is essential for success in this role.

Skills

Control framework
Risk management
Audit coordination
Process design
Stakeholder management
Change management
Compliance
Operational risk
Data analysis
Internal audit
Leadership
Communication
KCI development
Root cause analysis
Documentation

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Training program

Visa sponsorship

Not detected in the job text

Keywords

HR Operations
Control Governance
Worker Screening
Onboarding
Operational Risk Framework
KCI
Audit Remediation
Compliance
Risk Appetite
Process Standardization
Metrics Dashboards
Exception Reporting
Control Self-Assessment
Root Cause Analysis
Internal Audit
Financial Services
Change Management
Stakeholder Influence
Governance Committee
Regulatory Expectations

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