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Operations Assistant Manager (St. Thomas, U.S. Virgin Islands)
Popular
St. Thomas, ON
Full-time
Coordinates and supervises the operations of a retail branch.
Senior Manager, HR Operations Control Governance
RBC
Toronto, ON · Vancouver, BC
Full-time
RBC offers an exciting role as a Senior Manager, HR Operations Control Governance to establish and operationalize a comprehensive control framework for globally standardized worker…
Added 35 mins ago
Senior Manager, Learning Operations and Partner Excellence
TD
Toronto, ON
Full-time
Reporting to the AVP, Enterprise Design & Digital Learning Experience, the Senior Manager, Learning Operations & Partner Excellence is responsible for providing strategic leadership for…
Added 1 hour ago
Senior Manager, Learning Operations and Partner Excellence
TD
Toronto, ON
Full-time
Reporting to the AVP, Enterprise Design & Digital Learning Experience, the Senior Manager, Learning Operations & Partner Excellence is responsible for providing strategic leadership for…
Senior Manager, Treasury Operations & Reporting, 12 month term-(Hybrid)
Central 1
Vancouver, BC · Toronto, ON
Full-time
The Senior Manager, Treasury Operations & Reporting is a key driver of growth at Central 1, leading client onboarding, operational execution, reporting, and CRM excellence in support of…
IT Operations & Service Manager
NATO DIANA
Halifax, NS
12,102.58 CAD / month
Full-time
DIANA's operations depend on a secure, reliable, and responsive technology ecosystem comprising Microsoft 365, Microsoft Azure, and a portfolio of SaaS platforms. The IT Operations &…
Manager, Business Operations and Client Delivery
mBolden
Toronto, ON · Greater Toronto Area, Canada
Full-time
Ownership of internal operations, with selective client delivery
Manager, Records, Property & Evidence
Hamilton Police Service
Hamilton, ON
138,441.02 to 162,871.78 CAD / year
Full-time
The Manager is responsible for the development and implementation of plans, policies, procedures and standards pertaining to records management, access to information within the Hamilton…
Added 1 day ago
Senior Manager, Global Operations AI
Manulife
Toronto, ON
Full-time
In this role, you will work closely with the AVP and Director to support execution of the Global Operations AI mandate across strategy, transformation, product delivery, people strategy,…
Manager of Facilities & Operations
York Hills Centre for Children Youth and Families
Aurora, ON · Toronto, ON
86,645 to 91,922 CAD / year
Full-time
Reporting to the Chief Executive Officer, the Manager of Facilities & Operations is responsible for overseeing, developing, coordinating and implementing activities related to facilities,…
Manager, Clinical ServicesProgram Operations
Provincial Health Services Authority
Kelowna, BC
Full-time
The Manager, Clinical Services/Program Operations, reports to a Director and in co-management with a Medical Director, and provides clinical and operational leadership, management expertise…
Manager, Departmental Academic Operations & Administrative Services
University of Toronto
Toronto, ON
…and education, and the OISE Psychology Clinic, which provides evidence‑based psychological assessment and intervention to the broader community while supporting the clinical training of…
Manager, Global Markets Operations- Derivatives & Cash Products
Ontario Teachers' Pension Plan
Toronto, ON
Full-time
The Manager, Global Trade Management is responsible for leading a high-performing team overseeing end-to-end global trade operations and middle office support for public market investment…
Manager, Global Markets Operations- Derivatives & Cash Products
Ontario Teachers' Pension Plan
Toronto, ON
Full-time
The Manager, Global Trade Management is responsible for leading a high-performing team overseeing end-to-end global trade operations and middle office support for public market investment…
Senior Manager, US Sales Operations and Business Insights
Alexion Pharmaceuticals, Inc.
Mississauga, ON
Full-time
The Senior Manager, US Sales Operations and Business Insights plays a key role in leading complex analytics and operational workstreams that support sales strategy and commercial execution…
Senior Manager, Global Identity Enablement Operations
Scotiabank
Toronto, ON
Reporting to the Director of Identity Lifecycle Management, the Sr. Manager is a technical people leader responsible for leading the Global Identity Enablement Operations team that drives…
Manager, IT Risk & Security Operations
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
120,000 to 160,000 CAD / year
Full-time
The Manager, IT Risk & Security Operations leads REALTOR.ca Canada Inc.'s enterprise cybersecurity operations, including security operations, infrastructure and network security, cloud and…
Manager, Regulatory Trade Reporting, Operations Control (GWO)
Scotiabank
Toronto, ON
The Manager leads a team within Global Wholesale Operations responsible for driving an effective and efficient OTC Regulatory Reporting Control & Monitoring. This team ensures Scotiabank is…
Senior Manager, Global Identity and Access Management Operations, Global Digital
KPMG
ON · Toronto, Ontario
Full-time
…& Blueprint, Global Information Security Group and Business…
Senior Manager, Internal Audit, Personal Banking and Commercial Banking Operations
Royal Bank of Canada
Toronto, ON
Full-time
As a Senior Manager, Internal Audit, you will lead and execute audit engagements to assess the effectiveness of internal controls, risk management practices, and corporate governance…
Senior Manager, Internal Audit, Personal Banking and Commercial Banking Operations
RBC
Toronto, ON
Full-time
As a Senior Manager, Internal Audit, you will lead and execute audit engagements to assess the effectiveness of internal controls, risk management practices, and corporate governance…
Social Work Lead, Hope to Health Primary Care Clinic
Providence Healthcare
Vancouver, BC
Full-time
Reporting to the Clinical Operations Manager and receiving practice leadership and support from the Professional Practice Leader (PPL), Social Work, the Social Worker 4 provides leadership…
Program Manager, Environmental Services
Regional Municipality of Wood Buffalo
Fort McMurray, AB
The Program Manager, Environmental Services Operations/ Environmental Services Maintenance (Program Manager) will collaborate with area managers and operations teams on operations and…
Provincial Manager, Administrative Services
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Reporting to the Provincial Business Operations Manager, Cancer Care Alberta (CCA) Medical Affairs (MA), the Provincial Manager, Administrative Services provides leadership and operational…
LP/H&S Specialist
ID Logistics Canada
Milton, ON
60,000 to 65,000 CAD / year
The Loss Prevention Specialist supports the Health and Safety Manager in the implementation and continuous improvement of the site's Loss Prevention and Security Program. The role…

RBC

Senior Manager, HR Operations Control Governance

Toronto, ON, Canada
Vancouver, BC, Canada

Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Senior Manager will design and operationalize a comprehensive control framework for global worker screening and onboarding processes. They will also lead control monitoring routines, audit remediation activities, and collaborate with regional teams to ensure compliance and risk alignment.

Requirements

Candidates must have strong expertise in enterprise risk management, control frameworks, and audit coordination. Proven experience in process design, stakeholder management, and leading cross-functional teams is essential for success in this role.

Experience

5 to 10 years

Working hours

38 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Control framework
Risk management
Audit coordination
Process design
Documentation
Stakeholder management
Change management
Operational risk
Compliance
Data analysis
Leadership
Communication
Internal controls
Root cause analysis
Metrics dashboards

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Training program

Visa sponsorship

Not detected in the job text

Keywords

HR Operations
Control Governance
Worker Screening
Onboarding
Operational Risk Framework
KCI
KRI
Audit Readiness
Root Cause Analysis
Compliance
Internal Audit
Risk Appetite
Process Standardization
Change Management
Data Analysis
Benchmarking
Governance Committee
Remediation
Stakeholder Management
Financial Services

Original job description

Job Description

What is the Opportunity?

RBC offers an exciting role as a Senior Manager, HR Operations Control Governance to establish and operationalize a comprehensive control framework for globally standardized worker screening and onboarding processes. In this role, you will design control monitoring routines, drive control effectiveness across all geographic regions, and oversee the completion of audit remediation activities. You will work closely with the Director of Worker Screening & Onboarding Governance and regional teams to ensure controls operate effectively, compliance standards are met, and audit findings are resolved with quality and timeliness..

What will you do?

Design and establish the control framework for globally standardized worker screening and onboarding processes, including control specifications, KCIs, testing methodologies, and risk/control alignment with RBC's Operational Risk Framework
Develop and operationalize control monitoring routines to track control effectiveness across all geographic regions; establish metrics dashboards, exception reporting, and escalation protocols
Lead control self-assessments and testing including quarterly control reviews, annual control testing, root cause analysis of exceptions, and evidence compilation for audit readiness
Oversee audit finding remediation including tracking timelines, validating remediation quality, maintaining audit-ready documentation, and reporting remediation status to leadership and Internal Audit
Support the Global Service & Controls Governance Committee by preparing control effectiveness reports, KCI analysis, exception summaries, and remediation status updates for quarterly review with geographic leads
Collaborate with geographic leads and regional teams to address control gaps, investigate deviations from standardized processes, and implement corrective actions
Partner with Risk, Compliance, and IT teams to ensure control design aligns with enterprise risk appetite, regulatory expectations, and system capabilities
Identify emerging control risks and opportunities through data analysis, stakeholder feedback, and industry benchmarking; recommend enhancements to strengthen control effectiveness and efficiency

What do you need to succeed?

Must have:

Control Framework & Risk Expertise: Strong understanding of enterprise ORM principles, KRI development, and risk appetite definition. Ability to translate risk requirements into effective, testable controls; design control matrices and risk/control alignment
Process Design & Documentation: Proven ability to design standardized operating procedures, control policies, and testing protocols. Strong capability to document complex processes clearly for audit readiness and stakeholder understanding
Audit Coordination: Experience working with Internal Audit and external regulators. Strong understanding of audit methodologies, evidence requirements, and remediation validation. Proven track record of managing audit finding remediation to closure
Communication & Stakeholder management: Excellent ability to effectively communicate complex control concepts to diverse audiences. Strong interpersonal skills to build alignment and trust across geographies.
Leadership: Proven experience in collaborating effectively with cross-functional and regional teams without direct authority
Change Management: Experience in managing and implementing change initiatives to improve operational efficiency.

Nice to Have:

Experience in operational risk management, compliance, internal audit, or control governance roles
Background in HR operations, talent acquisition, or people processes to understand the operational context for controls

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to do challenging work.

#TechPJ

Job Skills

Change Management, Collaboration, Cross-Functional Collaboration, Detail-Oriented, Effectiveness Measurement, Ethical Business, Fraud Management, Internal Controls, Process Control Design, Process Management, Results-Oriented, Risk Management, Stakeholder Influence, Stakeholder Management, Strategic Thinking

Additional Job Details

Address:

885 GEORGIA ST W:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-28

Application Deadline:

2026-09-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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