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Added 13 mins ago
BM
Manager, Quality Assurance and Excellence
Baylis Medical Technologies
ON · Mississauga, ON
- Full-time
The Manager, Quality Assurance and Excellence is responsible for the administration and direct supervision of the Quality Assurance and Excellence Team. They are responsible for the…
Added 13 mins ago
G
Business Development & Proposal Manager
GFT
Toronto, ON
- Full-time
GFT is seeking a Business Development & Proposal Manager (Transportation, Public Transit, Construction Services, Buildings & Places) to join our BD&M team! This role is a remote position…
Added 13 mins ago
PC
SR&ED and Incentives, Senior Manager
Pwc Canada
Halifax, NS
- Full-time
…business issues related to tax credits and incentives. As a Senior Manager and experienced Scientific Research & Experimental Development (SR&ED) and government incentives practitioner, you…
Added 27 mins ago
SE
Sr End User Key Accounts Manager, Power & Grid
Schneider Electric
Toronto, ON · Milton, ON
- Full-time
As Senior End User Key Accounts Manager, Power & Grid, you will own the strategy for a portfolio of key accounts, build relationships from technical teams to executive leadership, and…
Added 27 mins ago
CE
Project Engineer
Circuit Energy
Toronto, ON · North York, ON
- Full-time
Project Engineer – Solar PV, BESS & Power Conditioning
Added 27 mins ago
AE
Construction Project Manager
ACH Engineering
Mississauga, ON
- Full-time
Added 27 mins ago
BM
Manager, Quality Assurance and Excellence
Baylis Medical Technologies
Mississauga, ON
- Full-time
The Manager, Quality Assurance and Excellence is responsible for the administration and direct supervision of the Quality Assurance and Excellence Team. They are responsible for the…
Added 42 mins ago
W&
Senior Tax Specialist
Wilkinson & Company LLP
Belleville, ON
- $70,000 to $100,000 CAD / year
Added 42 mins ago
W
Project Manager
Worley
Edmonton, AB
- Full-time
…consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and…
Added 1 hour ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 1 hour ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Vancouver, BC
- $20.25 CAD / hour
- Full-time
- Part-time
The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations…
Added 1 hour ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Edmonton, AB
- $17.55 CAD / hour
- Full-time
- Part-time
The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations…
Added 1 hour ago
T
Material Coordinator
Thales
Halifax, NS
- Full-time
Added 1 hour ago
TS
Facilities Maintenance Technician
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
Added 1 hour ago
S
Assistant Manager, Site Marketing (12-Month Contract)
sephora.com
Toronto, ON
- Full-time
Added 1 hour ago
W
Senior Project Manager
Worley
Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
…consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and…
Added 1 hour ago
BH
Senior Manager, Supportive Housing Delivery
BC Housing
Burnaby, BC
- Full-time
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Added 1 hour ago
CO
Financial Analyst - Regular Full-Time
City of Oshawa
Oshawa, ON
- Full-time
Regular Full-Time Infrastructure Delivery Project Manager - City of Oshawa
Added 2 hours ago
S(
Senior Referrals Analyst
səlilwətaɬ (Tsleil-Waututh Nation)
North Vancouver, BC
- Full-time
The role of the Senior Referrals Analyst is to assist and support the Consultation and Accommodation (CA) Manager and the Referrals program in the Treaty, Lands and Resources department.…
Added 2 hours ago
MC
Sr Project Manager Delivery Lead (35688)
Myticas Consulting
Toronto, ON
- Contract
Drive project execution across Agile, Scrum, SAFe, Kanban, Waterfall, or hybrid delivery methodologies.
Added 2 hours ago
SE
Quality Manager in Projects
Siemens Energy
Montreal, QC
- Full-time
The role of the QMiP is to advise the Project Director/ Project Manager in expediting quality assurance on the project(s). The QMIP is also responsible for managing and/or monitoring the…
Added 2 hours ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Toronto, ON
- $116,000 to $156,000 CAD / year
- Full-time
Added 2 hours ago
A
Sale Support Specialist
ABB
Coquitlam, BC
- Full-time
Added 2 hours ago
OH
Lead, Methodologist, Analytics
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time

RBC

Senior Manager, Initiatives & Implementation Business Financial Services

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Description

Supports the delivery of an Exceptional Client Experience ensuring client needs are met and takes ownership and resolves client concerns at first point of contact ensuring escalation when appropriate
Supports the delivery of enabling and educating our clients by proactively leading with advice and enabling through digital
Supports the strategic direction and execution of strategies within the region as decided upon by Regional President and Regional Operating Officer and Regional Vice President, Business Financial Services.
Responsible for coordinating regional client loyalty initiatives within the BFS team.
Supports the Canadian Banking Sales & Field Operations Communication Delivery Gateway Operating Model regionally (E.g.: Aligns, integrates, coordinates and manages prioritization of regional and national initiatives via integrated Gateway routines to advise Regional Operating Officer and Regional Advisory Council (RAC)) on key decisions relating to the Gateway. Tracks and monitors effectiveness of regional and national initiatives via integrated Gateway routines in cooperation with Regional Partners or key advisors.)
Leverage RBC partners in the Region to develop better solutions and achieve a cross enterprise solutions
Demonstrate a personal commitment to ensure skills, knowledge and accreditations are up-to-date and meet position requirements.
Demonstrate teamwork including the Four Essentials of Colleague Care with my team, partners, and customers.
Fully accountable for the coordination of initiatives across a breadth of complexity including sales initiatives, communications, sponsorships and donations.
Organize and participate in events that may include regional functions, donated/sponsored external events, Royal Performance Galas, unit openings/anniversaries, etc.
Manage regional Reward & Recognition budget and program based on YOY spend.
Integrates appropriate change management support and elements into initiatives and communications.
Effectively communicate and reinforce RBC Vision, National Office and local strategic direction, organizational values and implementation plans
Identify and act on self- learning/development to build necessary skills, competencies and accreditation to meet market demands
You lead with a growth mindset, focusing on what’s possible to acquire and develop a diverse and inclusive team, to deliver an exceptional client experience

Job Skills

Additional Job Details

Address:

RBC WATERSIDE CENTRE, 1871 HOLLIS ST:HALIFAX

City:

Halifax

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-09

Application Deadline:

2026-11-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Manager supports the strategic direction and execution of regional initiatives within Business Financial Services to ensure an exceptional client experience. They are responsible for coordinating regional loyalty initiatives, managing budgets, and integrating change management across various sales and communication projects.

Requirements

The role requires a professional with a growth mindset capable of leading diverse teams and managing complex regional initiatives. Candidates must demonstrate a commitment to continuous learning and possess the skills to align regional activities with national strategic goals.

Skills

Strategic planning
Client experience management
Change management
Financial services
Communication
Team leadership
Budget management
Relationship management
Project coordination
Digital enablement
Growth mindset
Stakeholder management

Benefits

Professional development
Inclusive workplace
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Financial Services
Strategic Direction
Client Loyalty
Change Management
Budget Management
Communication Delivery
Regional Operations
Cross-enterprise Solutions
Growth Mindset
Diversity and Inclusion
Performance Management
Stakeholder Engagement
Banking Operations
Sales Initiatives
Project Coordination

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