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Added 4 mins ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
As a Customer Success Manager at GC AI, you will own two critical moments in the customer lifecycle: onboarding and renewal. You will help legal teams adopt AI in their daily work by…
Added 4 mins ago
AC
Regional Junior Category Manager
Alimentation Couche-Tard
Laval, QC
- Internship
The Junior Category Manager provides support to the Category and Merchandising Team and vendor partners in everyday functions of their categories. They are responsible for conducting…
Added 4 mins ago
FG
Product Manager I, Commercial
FIS Global
Markham, ON
- Full-time
- Other
As a Payments Product Manager, you will help shape and manage solutions spanning issuer processing, debit cards and retail merchant acquiring. You will translate client, market and payment…
Added 18 mins ago
SH
Business Analyst
SE Health
Markham, ON
- Full-time
Ensure requirements are understood, traceable, and aligned with project objectives under Program Manager guidance
Added 18 mins ago
R
Project Manager - Business Change
Raise
Burnaby, BC
- Full-time
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Added 18 mins ago
UO
Senior Systems Development Analyst, VP Development and Alumni
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Data Systems, the Senior Systems Development Analyst is responsible for supporting the development, maintenance and error-free operation of VP Development and…
Added 18 mins ago
UO
Employer Relations Specialist, Haskayne School of Business
University of Calgary
Calgary, AB
- Volunteer
…is a member of the Student Services team and reports to the Manager, Career & Life Design. The scope of the Career and Life Design team focuses primarily on: 1) career advising, 2) career…
Added 18 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
Direct reports: Senior IT Systems Manager, plus additional technical staff as required
Added 18 mins ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
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Added 18 mins ago
AS
Estimator, Camp Services
ATCO Structures
Calgary, AB
- Full-time
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Added 19 mins ago
Business Analyst - Business Systems & Project Delivery
Surepoint Group
Edmonton, AB
…classification and assessment of Reports, Interfaces, Conversions (Data), and Enhancements…
Added 33 mins ago
LP
Police Records Integrity Technician (12 months Term relief) INTERNAL
Lethbridge Police Service
Lethbridge, AB
- Full-time
…information throughout various departments. Daily duties include data collection, entry of police and court data into the appropriate Records Management System, creating records, processing…
Added 48 mins ago
AI
Portfolio Manager, Fixed Income & Relative Value
Alberta Investment Management Corporation (AIMCo)
Toronto, ON
- Full-time
Due to the success and growth of the strategy, the team is now looking for a Portfolio Manager, Fixed Income & Relative Value. Reporting to the Director, Fixed Income & Analytics, the…
Added 48 mins ago
TU
Research Assistant /Technician 3
The University of British Columbia
Vancouver, BC
- $5,047 to $5,503 CAD / month
- Full-time
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Added 48 mins ago
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Project Coordinator & Workforce Administrator - Financial Services
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Mississauga, ON
- Full-time
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, charts, and data organization; PowerPoint for executive presentations; Word; and Outlook.
Added 48 mins ago
GL
Director, Enterprise Risk Management
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Mississauga, ON
- Full-time
Modernize through technology: Leverage data analytics, AI, automation, dashboards, and emerging technologies to identify risk trends, monitor key risk indicators, improve controls, and…
Added 48 mins ago
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Paid Social Manager
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- Full-time
…excellence) and transparency at the core of everything we do, from data reporting to billing all the way to agency leadership. The result is a blend of meaningful work for some of Canadas’…
Added 49 mins ago
S
Lead Business Consultant, Enterprise Data Management & Data Integration
SimCorp
Toronto, ON
- Full-time
In the role of Lead Business Consultant specializing in Data Management and Data Integration, your participation will be instrumental in the expansion of our market unit and in advancing…
Added 49 mins ago
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Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
This role provides senior-level business analysis and delivery leadership within the Enterprise Data Management Office (EDMO), supporting enterprise metadata, data governance, data quality,…
Added 49 mins ago
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Senior Account Manager, SEM
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- Full-time
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Added 49 mins ago
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Manager, Product Management - Media Solutions
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- Full-time
Manager, Product Management - Media SolutionsOverview:
Added 49 mins ago
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Advisor IT Data Center Strategy
Enbridge
Calgary, AB · Edmonton, AB
- Full-time
…excellence, innovation, and sustainable growth. As an Advisor IT Data Center Strategy, you will play a key role in shaping and supporting the enterprise infrastructure that powers our…
Added 1 hour ago
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Added 1 hour ago
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Proposal Procurement Lead (North America)
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- Full-time
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Added 1 hour ago
CI
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RBC

Senior Manager, Operational Risk / IT Risk and Compliance

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Experience: 5+ Years of experience in risk management (with a focus on IT Risk and Cyber Risk), risk assessments, and leadership
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

What is the Opportunity?

Senior Manager Operational Risk / IT Risk and Compliance is responsible for supporting the management of Operational Risk and Technology / Cyber Risk supporting the broader Payments Technology Portfolios (including High Value Payments, Real Time and Core Payments, Trade Cash and Cheque) . This role entails collaborating with peers and cross-functional risk teams to identify, assess, and mitigate risk profiles. Key responsibilities include monitoring and reporting on risk, technology, and compliance metrics, as well as leading initiatives to promote risk, security, and compliance awareness within respective portfolios. The incumbent will be a leader who will architect and automate our risk management ecosystem, transforming manual processes into intelligent, data-driven workflows that unlock operational efficiency and enable our teams to focus on strategic risk insight.

As part of the Payments Technology Portfolio Management and Delivery team, you will lead the management and execution of Operational and Risk Management . As an expert voice to risk management you will be a critical resource advocating for the safety and soundness across the Payments applications and project delivery.

You will be accountable in supporting the articulation, monitoring and, in collaboration with Application/Project owners, the management of operational risk profiles, risk appetite, implementation and prioritization of the necessary mitigation plans/activities across project delivery, infrastructure and technology risks across the portfolio. You will also be responsible to establish key controls, monitoring, gap analysis, prioritization of mitigation strategies and ensuring risks are in line with the standards and control design for IT Risk Polices and Standards.

What will you do?

Lead the Operational and Risk Management across the Payments portfolio
Supports the identification of key priorities through a risk-based approach
Identify, assess, and mitigate technology risk profiles across the Payments portfolios
Lead initiatives to promote risk, security, and compliance awareness and remediation
Collaborate with cross-functional risk teams to ensure applications adhere to established compliance thresholds and maintain a strong security posture
Analyzes areas of perceived elevated or emerging risks, recommending mitigation strategies and escalating where required
Manage Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) related to Information Technology, Cyber Security, and Operational Risks
Day to day support for projects teams with risk assessments, and providing 1st line review/concurrence
Lead the automation and streamlining of risk processes with the risk management ecosystem (i.e. data aggregation , reporting, automated workflow management)
Trusted advisor in operations and risk governance processes and strategies in line with Enterprise Operational Risk Standard and IT Risk Centre of Governance
Prepare and present risk dashboards, reports, and metrics for presentation to senior management and governance forums
Oversee and drive the implementation of risk mitigation plans, control enhancements, and risk/issue remediation related to technology, cyber and operational risks
Leads compliance/risk campaigns and initiatives ensuring completion within set due dates
Interacts and supports risk governing bodies including Global IT Risk, GRM, Technology Infrastructure, Vulnerability Management Group, Controls Assurance, Internal Audit, and Risk Centres of Governance (CoG’s) teams.
Shares best practices and ensures dissemination of information on RBC’s IT Risk management practices and programs.

What do you need to Succeed?

Must Haves

5+ Years of experience in risk management (with a focus on IT Risk and Cyber Risk), risk assessments, and leadership
Strong knowledge of risk and control assessment processes, RBC's organization, T&O processes, and compliance
Professional technology risk designations (e.g. CISA, CRISC, CISSP) and university graduate or equivalent
Strong understanding of banking operations, financial services regulatory landscape, and relevant technology
Demonstrates intellectual curiosity and actively questions existing approaches to identify improvement opportunities
Comfortable challenging the status quo and advocating for process innovation and modernization
Strong influencing, collaboration, and relationship-building skills
Expertise in MS Office, JIRA, Confluence, SharePoint Online, MS Planner and relevant work-flow automation tools

Nice-to-have

Automation: Proficiency in automation and data analysis
Experience with Archer and internal RBC risk management systems
Familiarity with Risk/Compliance protocols, regulatory compliance, and industry best practices for risk management
Good knowledge of RBC businesses, products, and organization

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

#TECHPJ

Job Skills

Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-17

Application Deadline:

2026-11-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Manager is responsible for supporting the management of operational and technology risk across the Payments portfolio by identifying, assessing, and mitigating risk profiles. They will lead initiatives to automate risk management workflows and act as a trusted advisor to ensure compliance with enterprise standards.

Requirements

Candidates must have at least 5 years of experience in IT and cyber risk management along with strong knowledge of banking operations and regulatory landscapes. Professional designations such as CISA, CRISC, or CISSP are required, alongside a university degree.

Skills

Operational Risk
IT Risk
Cyber Risk
Risk Assessment
Compliance
Data Analysis
Automation
Risk Management
Banking Operations
Financial Services
Governance
Project Delivery
Stakeholder Management
Reporting
Strategic Planning
Leadership

Benefits

Bonuses
Flexible benefits
Competitive compensation
Stock
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk
IT Risk
Cyber Risk
Compliance
Payments Technology
Risk Appetite
KRI
KPI
Automation
Data Aggregation
Governance
CISA
CRISC
CISSP
JIRA
Confluence
SharePoint Online
MS Planner
Archer
Risk Assessment
Vulnerability Management
Internal Audit
Financial Services
Banking
Process Improvement
Workflow Automation
Risk Mitigation
Technology Infrastructure
Regulatory Compliance
Strategic Risk

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