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Added 25 mins ago
General Duty Mammography Technologist - Rural
Shared Health-Soins Communs
Portage la Prairie, MB
Full-time
Under the direction of the Charge Technologist or delegate, and in collaboration with the Radiology Director, or Manager, the General Duty Mammography Technologist provides effective and…
Added 25 mins ago
Quality and Compliance Specialist - Diagnostic Services
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the general supervision of the Quality Director Diagnostic Services the incumbent is responsible for:
Added 25 mins ago
Coordinator - Investigations & Staff Development
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the general direction of the Director of Security Services, the incumbent is responsible for the development and implementation of all training programs required by the Security…
Added 25 mins ago
Health Care Aide
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the general supervision of the Director Health Services, RN and/or LPN, the Health Care Aide acts as a member of the health care team, assisting with patient care and providing basic…
Added 25 mins ago
Campus Director
MSM Unify
Vancouver, BC
Full-time
The Campus Director leads day-to-day operations at the campus and is accountable for regulatory compliance, academic delivery, student experience, and campus performance. The role serves as…
Added 25 mins ago
Digital Consulting Architect, CPQ
Zaelab
Remote, Canada
Full-time · Remote
The Digital Consulting Architect, CPQ, reporting to the Director, Technology Solutions, plays a critical role in delivering scalable, revenue-driving Quote-to-Cash solutions for Zaelab’s…
Added 55 mins ago
Digital Marketing Coordinator
w2Foresight
MB · Back, MB
Full-time
Support the database marketing strategy, working closely with the marketing director and other cross-functional teams to determine the best way to identify, reach, and convert our prospects…
Added 55 mins ago
Full-Time Jr. High Teacher
Northland School Division
AB · Paddle Prairie, AB
Full-time
Successful years of teaching experience in rural and/or Indigenous communities.
Added 55 mins ago
Manager, Marketing & Communications
Take a Hike Foundation
Vancouver, BC
Full-time
Take a Hike empowers youth who experience vulnerability to change the trajectory of their lives with a full-time mental health and emotional well-being program embedded in an alternate…
Added 1 hour ago
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
Temporary
Under the direction of the Director of Human Resources, this position will proactively coordinate disability management files, assessing any barriers to ensure timely, effective and…
Added 2 hours ago
General Pathology
Health Match BC
Kamloops, BC
Full-time
Blue skies, endless sunshine, spectacular landscapes and friendly, welcoming people make Kamloops the natural place to call home and experience life to the fullest.
Added 2 hours ago
Procurement Specialist
Recycle Track Systems
Richmond, BC
Full-time
…and optimize the Canadian vendor network. Reporting to the Director of Procurement, the position contributes to cost savings, compliance, and operational…
Added 2 hours ago
Pediatrics
Health Match BC
Chilliwack, BC
Full-time
Developmental pediatric experience and training would be an advantage. We would be flexible about providing additional training if necessary.
Added 2 hours ago
Orthopaedic Surgery
Health Match BC
Abbotsford, BC
Full-time
…hip and knee arthroplasty and robotic arthroplasty surgery. Experience with unicompartmental knee arthroplasty, navigation and 3D printing would be considered an…
Added 2 hours ago
Executive Chef
SSP America
Richmond, BC
Full-time
Working closely with the Director of Operations and restaurant leadership team, you’ll provide the culinary direction, accountability and coaching needed to deliver exceptional food…
Added 2 hours ago
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck
Hamilton, ON · Barrie, ON · Kingston, ON · London, ON · Toronto, ON · Kirkland, QC · Pointe-Claire, QC · Montreal, QC · Sherbrooke, QC · Penticton, BC · Edmonton, AB · Calgary, AB
Full-time
Expérience solide en marketing et/ou en vente de produits de santé animale, ou expérience équivalente en gestion de comptes clés, formation, développement de stratégies ou mise en œuvre…
Added 2 hours ago
Assistant Head Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Part-time
…reports to the Program Manager who reports directly to the Site Director. The position is responsible and accountable for providing direction, leadership and organization over the…
Added 2 hours ago
Administrative Support V
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Full-time
Reporting to the Director Physician Agreements and Payments, Health Shared Services (HSS), this position completes a range of administrative duties to support the management of physician…
Added 3 hours ago
Interim Manager (12 Month Contract)
sephora.com
Brantford, ON
Full-time
…Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that…
Added 3 hours ago
Job Title Senior Accountant
Lookout Housing + Health Society
New Westminster, BC
Contract
Reporting to the Director of Finance, the Senior Accountant performs a variety of advanced accounting, budgeting, and reporting functions.
Added 3 hours ago
Principal Policy and Program Manager
Department of Energy and Economic Diversification
Perth South, ON
Full-time
…to achieve strategic objectives. You will bring demonstrated experience delivering significant policy, program and project outcomes, along with the ability to provide strategic advice on…
Added 3 hours ago
Property and Facilities Manager
Camp Kadesh
Christopher Lake, SK
Full-time
…projects. This person should have a diverse background of technical experience, with confidence and patience to solve problems as they…
Added 3 hours ago
Personal Support Worker, Part Time, Providence Manor Long Term Care
Providence Care
Kingston, ON
Part-time
The Personal Support Worker (PSW), under the direction of the Assistant Director of Care, Charge RN, RN or RPN, is the primary front-line monitor of resident well- being and reports any…
Added 3 hours ago
Personal Support Worker, Part Time, Providence Manor Long Term Care
Providence Care
Kingston, ON
Part-time
The Personal Support Worker (PSW), under the direction of the Assistant Director of Care, Charge RN, RN or RPN, is the primary front-line monitor of resident well- being and reports any…
Added 3 hours ago
Personal Support Worker, Part Time, Providence Manor Long Term Care
Providence Care
Kingston, ON
Part-time
The Personal Support Worker (PSW), under the direction of the Assistant Director of Care, Charge RN, RN or RPN, is the primary front-line monitor of resident well- being and reports any…

RBC

Senior Manager Process Re-Engineering

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As the Senior Manager, Process Re-engineering, in Operations Process Engineering (OPE), you will report to the Director Operations Process Re-Engineering Practice & Optimization and play a pivotal role in RBC's Transformation & Enterprise Operations (TEO) team.

You will serve as a transformation leader and strategic orchestrator responsible for reimaging our operations processes at scale across Cash Services, Payments & Trade, and Finance Shared Services Operations centers. You will be accountable for leading large process re-engineering and AI-driven transformation initiatives from strategy through execution and sustained value realization, operating with strategic autonomy and minimal oversight. You will be accountable to drive measurable business outcomes on efficiency improvement, productivity gains, risk reduction, and digitization while building a solid practice in Process engineering, AI adoption, and continuous improvement.

What will you do?

Conduct deep, comprehensive current state process analysis across Cash Services, Payments & Trade, and Finance Shared Services operations to identify inefficiencies, operational gaps, and optimization opportunities.
Lead the identification and prioritization of re-engineering, automation, and AI transformation opportunities aligned to TEO/OPE strategic priorities and business outcomes and validate findings with key stakeholders.
Build rigorous business cases for AI/automation pilots and full-scale deployments with clear ROI projections, risk assessment, and sensitivity analysis.
Design innovative lean future state processes leveraging identified AI, automation, and re-engineering opportunities. Conduct iterative, collaborative redesign workshops with process owners, Ops Center SMEs, IT partners, Data teams, Risk/Compliance, Change Management, and Project Management.
Conduct feasibility analysis in partnership with IT/Enterprise Architecture teams to validate that proposed future state designs are technically achievable, data-ready, and operationally executable; assess integration points with enterprise systems, technology platforms, and data infrastructure.
Lead large-scale, cross-functional transformation programs from strategy through design and enable sustained value realization and project delivery.
Ensure large transformation initiatives are delivered within planned timelines and maintain focus on business outcomes and measurable results.
Establish and maintain enterprise-level process re-engineering capabilities, standards, and repeatable frameworks for large transformation delivery aligned with industry best practices.
Champion continuous improvement and innovation culture; foster experimentation mindset with emerging technologies and transformation methodologies.
Lead agile squads and cross-functional teams using collaborative, iterative delivery approaches that maximize team productivity and stakeholder engagement.
Build and maintain strong strategic relationships with cross-functional teams, Operations Centers, and Senior leadership.
Communicate complex transformation strategies, AI opportunities, current state findings, feasibility considerations, and outcomes to senior stakeholders with clarity and conviction.

What you need to succeed?

Must-Have:

5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Deep expertise in process design, value stream analysis, Lean/continuous improvement methodologies, and process optimization
Demonstrated experience leading large-scale transformation programs from strategy through execution and value realization
Strong understanding of AI, RPA, automation technologies, and their application to business process transformation
Proven ability to develop rigorous business cases with financial modeling, ROI analysis, and risk assessment
Excellent analytical, problem-solving, and critical thinking skills with ability to work with complex operational data
Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive business improvements without formal authority; proven track record of leading with influence in matrix environments
Strong communication skills (written and oral) with ability to communicate complex concepts to diverse audiences
Proficiency with data analysis tools, process mapping software (e.g., Lucidchart), Excel, PowerPoint, and enterprise collaboration platforms
Proven results orientation with a demonstrated track record of driving measurable business outcomes and accountability for delivering enterprise impact
Experience working on large IT projects and managing complex technology integration; ability to partner effectively with IT/Enterprise Architecture teams on transformation delivery

Nice-to-Have:

Advanced Degree in Industrial Engineering, Business, Innovation or related field
Advanced Knowledge of financial services processes and banking operations
Experience in banking operations, transaction processing
Experience with emerging technologies (GenAI, AI Agents, workflow automation) and digital transformation
Experience leading agile squads or cross-functional teams using iterative delivery methodologies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders committed to your growth through coaching and meaningful opportunities.
Visible impact on enterprise-critical and regulatory initiatives.
Dynamic, collaborative, high-performing team culture.
Challenging work with the chance to innovate and build lasting solutions.
A purpose-driven environment focused on helping clients and communities thrive.

Job Skills

Agile Delivery, Artificial Intelligence Strategy, Business Case Development, Business Process Transformation, Client Counseling, Commercial Acumen, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Executive Communications, Leading by Influence, Long Term Planning, Organizational Change Management, Process Design, Process Optimization, Re Engineering, Results-Oriented, Solutions Development, Stakeholder Engagement, Storytelling, Technology Partnerships

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead large-scale process re-engineering and AI-driven transformation initiatives across operations centers to drive efficiency and productivity. They are responsible for designing future-state processes, building business cases, and managing cross-functional teams to ensure successful project delivery.

Requirements

Candidates must have at least 5 years of experience in process engineering, business transformation, or operations management within a large enterprise. Proficiency in Lean methodologies, AI/automation technologies, and strong analytical and leadership skills are essential for this role.

Skills

Process engineering
Business transformation
Operations management
Value stream analysis
Lean methodologies
Continuous improvement
Artificial intelligence
RPA
Automation
Financial modeling
ROI analysis
Risk assessment
Data analysis
Stakeholder management
Agile methodology
Strategic planning

Benefits

Coaching
Professional development opportunities
Inclusive workplace
Collaborative team culture

Visa sponsorship

Not detected in the job text

Keywords

Process Re-engineering
Operations Process Engineering
Transformation
AI-driven transformation
Cash Services
Payments & Trade
Finance Shared Services
Lean
Automation
Lucidchart
Excel
PowerPoint
GenAI
AI Agents
Workflow automation
Agile
Business transformation
Value stream analysis
Financial services
Banking operations
Enterprise architecture
Change management
Project management
Data analysis
Strategic autonomy
Operational efficiency
Risk reduction
Digitization
Continuous improvement
Matrix environment

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