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Added 23 mins ago
Business Development Manager – Enterprise Fleet Solutions / Gestionnaire du développement des affaires – Solutions de flotte d’entreprise
Impact Fulfillment Services
Montreal, QC
Full-time
…accompagne des organisations dans la résolution de défis liés aux opérations, à la gestion de flotte, à la logistique et à l’optimisation des coûts grâce à des solutions adaptées générant…
Added 53 mins ago
Director of Industrial Technical Resources
Pomerleau
Montreal, QC
The Director of industrial technical resources reports to the Vice President, Industrial. They coordinate and supervise Service Managers and Supervisors in mechanical, electrical, piping,…
Added 53 mins ago
Project Risk Manager
Pomerleau
Vancouver, BC · Toronto, ON
Collaborate with project controls, engineering, procurement, estimating, scheduling, and operations teams to proactively manage project risks and opportunities.
Added 53 mins ago
Assistant Project Manager 14/7
Pomerleau
Squamish, BC
As an Assistant Project Manager supporting the Woodfibre LNG Project, you will play a key role in the successful delivery of one of Canada's largest industrial construction projects.…
Added 53 mins ago
Assistant Superintendent
Pomerleau
Victoria, BC
Support project mobilization activities by working with the Project Manager and Superintendent from project start-up.
Added 1 hour ago
Rewinder Operator
Smurfit Westrock
Mississauga, ON
…Bindery team. This position is reported to the Manufacturing Manager and is responsible for the daily operations of the rewinder. This includes make-readies, operating the Rewinder safely…
Added 1 hour ago
Business Development/Key Account Manager
ETHOS ON SITE (EOS)
Brantford, ON
Full-time
…Automated Systems is a major priority. The Business Development Manager will play the key role in advancing this strategic priority. Working closely with the operations team, they will grow…
Added 2 hours ago
Scheduler
Houle
Burnaby, BC
Full-time
We are recruiting for Project Schedulers to join the Operations Division at our Burnaby head office.
Added 3 hours ago
Janitorial & Food Beverage Supervisor
Dexterra
Edmonton, AB
Up to $21 CAD / hour
Full-time
Minimum 3–5 years supervisory experience in janitorial or food service operations (remote or industrial environment preferred).
Added 4 hours ago
Fleet Coordinator
Alberta Health Services
Olds, AB
Temporary
…opportunity to combine leadership, logistics, and healthcare operations knowledge while making a meaningful contribution to patient care, public safety, and EMS operational excellence…
Added 5 hours ago
District Manager
Techmation Electric & Controls Ltd.
Estevan, SK
Full-time
Techmation Electric & Controls is searching for a candidate to fill the position of District Manager with our Estevan branch. We require a dynamic and experienced individual to manage this…
Added 5 hours ago
Territory Sales Manager – Outside Sales & New Business Development
Greif
Scots Bay, Kings Subdivision B, NS · Kings, Subdivision C
Full-time
033332 Territory Sales Manager – Outside Sales & New Business Development (Open)
Added 6 hours ago
Ingénieur Électrique Application Clients - Customer Application Engineer
GE Vernova
La Prairie, QC
Full-time
Collaborer avec le responsable des offres (Bid Manager), l’équipe d’ingénierie des applications et les ingénieurs multidisciplinaires afin de développer des estimations Ingénierie,…
Added 6 hours ago
Ingénieur Électrique Application Clients - Customer Application Engineer
GE Vernova
La Prairie, QC
Full-time
Collaborer avec le responsable des offres (Proposal Manager), l’équipe d’ingénierie des applications et les ingénieurs multidisciplinaires afin de développer des estimations Ingénierie,…
Added 6 hours ago
Operations Manager - Electrical Construction
MYR Group
Nisku, AB
Full-time
We are seeking a highly motivated and experienced Operations Manager (Division Manager) for a construction industry-based leadership role. Operations Manager oversees business operations of…
Added 6 hours ago
Retail Warehouse Manager
Savers | Value Village
Barrie, ON
Other
…policies, procedures, regulations and laws. The Production Manager has direct responsibility for specific departments spanning both the production room and the sales floor. Ensure the store…
Added 7 hours ago
Senior Mechanical Engineer
ATS Industrial Automation
Cambridge, ON
Full-time
Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.
Added 8 hours ago
Senior Engineer Supervisor, ProjectsNew
Glencore Canada
Elkford, BC
$140,000 to $165,000 CAD / year
Full-time
Reporting to the Manager, Commercial, the Senior Engineering Supervisor, Projects is accountable for safely delivering a portfolio of capital projects for Greenhills Operations on time and…
Added 8 hours ago
Programme des futurs leaders / Future Leaders Program (Bilingual EN/FR)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Quebec, QC
Full-time
…distributors, providing essential plumbing, HVAC, waterworks, and industrial products to the construction industry. We pride ourselves on delivering high-quality products and sustainable…
Added 8 hours ago
Administrative Lead, School of Manufacturing and Automation and School of Transportation (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
Reporting to the Academic Strategy and Operations Manager, this role, as the sole supervisor of the administrative team, provides overall leadership and management functions for this group…
Added 9 hours ago
Marine Dispatcher
Chamber of Shipping of British Columbia
Vancouver, BC
Full-time
We are seeking an Operations Manager / Marine Dispatcher to join our team based primarily in our Vancouver Harbour location
Added 9 hours ago
Maintenance Planner (Administrator)
Dexterra
Edmonton, AB
Up to $28 CAD / hour
Full-time
Reports to: Maintenance Manager, Camp Manager, Operations Coordinator
Added 9 hours ago
Operations Manager
Manufacturing Job Site
Guelph/Eramosa, ON
Full-time
We are looking for an experienced Operations Manager to take a leadership role in our day-to-day operations and help take the company to its next level of growth.
Added 10 hours ago
Supervisor, Logistics
Vale
Canada
Full-time
This is a permanent position supporting Vale Base Metals logistics operations across Ontario and other North American locations. The role is based in Sudbury and reports to the Manager,…
Added 10 hours ago
Project Manager
AtkinsRéalis
Toronto, ON
Full-time
Proven experience in site-based roles or operations within mining process plants or similar industrial settings.

RBC

Senior Manager Process Re-Engineering

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As the Senior Manager, Process Re-engineering, in Operations Process Engineering (OPE), you will report to the Director Operations Process Re-Engineering Practice & Optimization and play a pivotal role in RBC's Transformation & Enterprise Operations (TEO) team.

You will serve as a transformation leader and strategic orchestrator responsible for reimaging our operations processes at scale across Cash Services, Payments & Trade, and Finance Shared Services Operations centers. You will be accountable for leading large process re-engineering and AI-driven transformation initiatives from strategy through execution and sustained value realization, operating with strategic autonomy and minimal oversight. You will be accountable to drive measurable business outcomes on efficiency improvement, productivity gains, risk reduction, and digitization while building a solid practice in Process engineering, AI adoption, and continuous improvement.

What will you do?

Conduct deep, comprehensive current state process analysis across Cash Services, Payments & Trade, and Finance Shared Services operations to identify inefficiencies, operational gaps, and optimization opportunities.
Lead the identification and prioritization of re-engineering, automation, and AI transformation opportunities aligned to TEO/OPE strategic priorities and business outcomes and validate findings with key stakeholders.
Build rigorous business cases for AI/automation pilots and full-scale deployments with clear ROI projections, risk assessment, and sensitivity analysis.
Design innovative lean future state processes leveraging identified AI, automation, and re-engineering opportunities. Conduct iterative, collaborative redesign workshops with process owners, Ops Center SMEs, IT partners, Data teams, Risk/Compliance, Change Management, and Project Management.
Conduct feasibility analysis in partnership with IT/Enterprise Architecture teams to validate that proposed future state designs are technically achievable, data-ready, and operationally executable; assess integration points with enterprise systems, technology platforms, and data infrastructure.
Lead large-scale, cross-functional transformation programs from strategy through design and enable sustained value realization and project delivery.
Ensure large transformation initiatives are delivered within planned timelines and maintain focus on business outcomes and measurable results.
Establish and maintain enterprise-level process re-engineering capabilities, standards, and repeatable frameworks for large transformation delivery aligned with industry best practices.
Champion continuous improvement and innovation culture; foster experimentation mindset with emerging technologies and transformation methodologies.
Lead agile squads and cross-functional teams using collaborative, iterative delivery approaches that maximize team productivity and stakeholder engagement.
Build and maintain strong strategic relationships with cross-functional teams, Operations Centers, and Senior leadership.
Communicate complex transformation strategies, AI opportunities, current state findings, feasibility considerations, and outcomes to senior stakeholders with clarity and conviction.

What you need to succeed?

Must-Have:

5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Deep expertise in process design, value stream analysis, Lean/continuous improvement methodologies, and process optimization
Demonstrated experience leading large-scale transformation programs from strategy through execution and value realization
Strong understanding of AI, RPA, automation technologies, and their application to business process transformation
Proven ability to develop rigorous business cases with financial modeling, ROI analysis, and risk assessment
Excellent analytical, problem-solving, and critical thinking skills with ability to work with complex operational data
Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive business improvements without formal authority; proven track record of leading with influence in matrix environments
Strong communication skills (written and oral) with ability to communicate complex concepts to diverse audiences
Proficiency with data analysis tools, process mapping software (e.g., Lucidchart), Excel, PowerPoint, and enterprise collaboration platforms
Proven results orientation with a demonstrated track record of driving measurable business outcomes and accountability for delivering enterprise impact
Experience working on large IT projects and managing complex technology integration; ability to partner effectively with IT/Enterprise Architecture teams on transformation delivery

Nice-to-Have:

Advanced Degree in Industrial Engineering, Business, Innovation or related field
Advanced Knowledge of financial services processes and banking operations
Experience in banking operations, transaction processing
Experience with emerging technologies (GenAI, AI Agents, workflow automation) and digital transformation
Experience leading agile squads or cross-functional teams using iterative delivery methodologies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders committed to your growth through coaching and meaningful opportunities.
Visible impact on enterprise-critical and regulatory initiatives.
Dynamic, collaborative, high-performing team culture.
Challenging work with the chance to innovate and build lasting solutions.
A purpose-driven environment focused on helping clients and communities thrive.

Job Skills

Agile Delivery, Artificial Intelligence Strategy, Business Case Development, Business Process Transformation, Client Counseling, Commercial Acumen, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Executive Communications, Leading by Influence, Long Term Planning, Organizational Change Management, Process Design, Process Optimization, Re Engineering, Results-Oriented, Solutions Development, Stakeholder Engagement, Storytelling, Technology Partnerships

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Manager will lead large-scale process re-engineering and AI-driven transformation initiatives across operations centers to drive efficiency and productivity. They are responsible for designing future-state processes, building business cases, and managing cross-functional teams to ensure successful project delivery.

Requirements

Candidates must have at least 5 years of experience in process engineering, business transformation, or operations management within a large enterprise. Proficiency in Lean methodologies, AI/automation technologies, and strong analytical and leadership skills are essential for this role.

Skills

Process engineering
Business transformation
Operations management
Value stream analysis
Lean methodologies
Continuous improvement
Artificial intelligence
RPA
Automation
Financial modeling
ROI analysis
Risk assessment
Data analysis
Stakeholder management
Agile methodology
Strategic planning

Benefits

Coaching
Professional development opportunities
Inclusive workplace
Collaborative team culture

Visa sponsorship

Not detected in the job text

Keywords

Process Re-engineering
Operations Process Engineering
Transformation
AI-driven transformation
Cash Services
Payments & Trade
Finance Shared Services
Lean
Automation
Lucidchart
Excel
PowerPoint
GenAI
AI Agents
Workflow automation
Agile
Business transformation
Value stream analysis
Financial services
Banking operations
Enterprise architecture
Change management
Project management
Data analysis
Strategic autonomy
Operational efficiency
Risk reduction
Digitization
Continuous improvement
Matrix environment

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