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Added 9 mins ago
FY27 Intern - Soft IP ASIC Engineering Internship - Canada (12 or 16 months)
Qualcomm
Ottawa, ON
Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 23 mins ago
Sales Manager
Optimadevs
Ottawa, ON · Kanata, ON
Full-time
Added 23 mins ago
Application Architect – EHealth - RQ00386
S M Software Solutions Inc
Fredericton, NB
Internship
…platforms, integration solutions, application architecture, and software development. The successful candidate will support the evolution, implementation, integration, performance, and…
Added 23 mins ago
Application Architect – EHealth - RQ00386
S M Software Solutions Inc
Fredericton, NB
Internship
…platforms, integration solutions, application architecture, and software development. The successful candidate will support the evolution, implementation, integration, performance, and…
Added 23 mins ago
Application Architect – EHealth - RQ00386
S M Software Solutions Inc
Fredericton, NB
Internship
…platforms, integration solutions, application architecture, and software development. The successful candidate will support the evolution, implementation, integration, performance, and…
Added 23 mins ago
Sr Manager, Solutions
Bulloch Technologies
Mississauga, ON
Full-time
The Senior Solutions Manager – Payments will be responsible for leading the design, development, and deployment of cutting-edge payment solutions across DFS’s product portfolio, including…
Added 23 mins ago
Stage coopératif - Hiver 2027: Analyste d'affaires (4 mois)
CGI
Montreal, QC
Full-time
…such as internal initiatives, process improvement, offering development, or related technology projects. In all cases, you will work on real-world assignments alongside experienced…
Added 24 mins ago
Personal Banking Associate Trainee (Full time)- Montreal, Henri-Bourassa
TD
Montreal, QC
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
Manager, Supply Chain & Innovation
IMAX
Mississauga, ON · Sheridan Park
Full-time
The Manager will assess existing processes and ways of working, identify opportunities to simplify and standardize operations and lead the development and implementation of improved…
Added 39 mins ago
Head of Legal & Compliance
Mecka
Richmond Hill, ON
$150,000 to $175,000 CAD / year
Full-time
People-ops compliance: Build the compliance backbone for onboarding, policy acknowledgments, worker classification, documentation, and manager-facing employment guidance.
Added 54 mins ago
Application Development - Senior IAM Systems Engineer - Advanced
Raise
Toronto, ON
Full-time
We at Raise are hiring a Application Development - Senior IAM Systems Engineer - Advanced for one of our top clients. After establishing themselves as an industry leader, they’re now…
Added 1 hour ago
Senior Product Manager, Accounting
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Accounting based in Canada .
Added 1 hour ago
Senior Data Platform Engineer - Zonda - Toronto, Ontario
CoStar
Toronto, ON
$140,000 to $170,000 CAD / year
Full-time
Added 1 hour ago
Senior Civil Designer
Fluor
Vancouver, BC
Full-time
Participate in people development through mentoring of less experienced Designers, including providing performance appraisal input and counseling.
Added 1 hour ago
Property Maintenance Manager
Kerry's Place Autism Services
Newmarket, ON
$71,214 to $89,037 CAD / year
Full-time
Reporting to the Director, Property Management & Development, the Property Maintenance Manager is responsible for leading maintenance operations for Kerry's Place Supported Living
Added 1 hour ago
Développeur(euse) logiciel C++ sénior / Senior Software Developer C++
Eaton Corporation
Brossard, QC
Full-time
Eaton's Electrical Engineering Services and Systems division is currently seeking a motivated Senior Software Developer in C++ for its team. This role is based at our Eaton Americas…
Added 1 hour ago
Accounting Intern (Winter 2027)
Walter Group
Westmount, QC
Volunteer
REPORTS TO: Accounting Manager / Corporate Controller
Added 1 hour ago
Manager, Business Applications
SaskEnergy
Regina, SK
Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Manager, Business Applications, provides leadership for a defined portfolio of applications, overseeing a…
Added 1 hour ago
Product Delivery Lead
The Semios Group
Remote, Canada
Full-time · Remote
5+ years of experience as an Agile Delivery Lead, Delivery Manager, Scrum Master, or similar coordination role in a software product organization.
Added 1 hour ago
Software Developer II
College of New Caledonia
Prince George, BC
Full-time
Reporting to the Manager, Information Architecture, this software developer role will participate in development projects and work closely with the IT Systems team to provide software…
Added 1 hour ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…the Vice-President, Students portfolio (International Student Development, Counselling Services, etc.). The ESA represents ES on teams, committees, and working groups internal and external…
Added 1 hour ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…the Vice-President, Students portfolio (International Student Development, Counselling Services, etc.). The ESA represents ES on teams, committees, and working groups internal and external…
Added 1 hour ago
Business Development Manager (BDM)
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Development Manager (BDM) based in Canada.
Added 1 hour ago
Engineering Technician
The University of British Columbia
Vancouver, BC
$7,309 to $7,798 CAD / month
Full-time
…technical documentation. Utilises Computer Aided Design (CAD) software tools (SolidWorks preferred) and Computer Aided Manufacturing (CAM) software tools (e.g. MasterCAM) for use on CNC…
Added 1 hour ago
AMLATF Investigator
Coast Capital
Surrey, BC
Full-time
As directed, assist the Senior Manager, Financial Intelligence Unit in accomplishing department goals through projects, initiatives and compliance program development.

RBC

Senior Manager Process Re-Engineering

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As the Senior Manager, Process Re-engineering, in Operations Process Engineering (OPE), you will report to the Director Operations Process Re-Engineering Practice & Optimization and play a pivotal role in RBC's Transformation & Enterprise Operations (TEO) team.

You will serve as a transformation leader and strategic orchestrator responsible for reimaging our operations processes at scale across Cash Services, Payments & Trade, and Finance Shared Services Operations centers. You will be accountable for leading large process re-engineering and AI-driven transformation initiatives from strategy through execution and sustained value realization, operating with strategic autonomy and minimal oversight. You will be accountable to drive measurable business outcomes on efficiency improvement, productivity gains, risk reduction, and digitization while building a solid practice in Process engineering, AI adoption, and continuous improvement.

What will you do?

Conduct deep, comprehensive current state process analysis across Cash Services, Payments & Trade, and Finance Shared Services operations to identify inefficiencies, operational gaps, and optimization opportunities.
Lead the identification and prioritization of re-engineering, automation, and AI transformation opportunities aligned to TEO/OPE strategic priorities and business outcomes and validate findings with key stakeholders.
Build rigorous business cases for AI/automation pilots and full-scale deployments with clear ROI projections, risk assessment, and sensitivity analysis.
Design innovative lean future state processes leveraging identified AI, automation, and re-engineering opportunities. Conduct iterative, collaborative redesign workshops with process owners, Ops Center SMEs, IT partners, Data teams, Risk/Compliance, Change Management, and Project Management.
Conduct feasibility analysis in partnership with IT/Enterprise Architecture teams to validate that proposed future state designs are technically achievable, data-ready, and operationally executable; assess integration points with enterprise systems, technology platforms, and data infrastructure.
Lead large-scale, cross-functional transformation programs from strategy through design and enable sustained value realization and project delivery.
Ensure large transformation initiatives are delivered within planned timelines and maintain focus on business outcomes and measurable results.
Establish and maintain enterprise-level process re-engineering capabilities, standards, and repeatable frameworks for large transformation delivery aligned with industry best practices.
Champion continuous improvement and innovation culture; foster experimentation mindset with emerging technologies and transformation methodologies.
Lead agile squads and cross-functional teams using collaborative, iterative delivery approaches that maximize team productivity and stakeholder engagement.
Build and maintain strong strategic relationships with cross-functional teams, Operations Centers, and Senior leadership.
Communicate complex transformation strategies, AI opportunities, current state findings, feasibility considerations, and outcomes to senior stakeholders with clarity and conviction.

What you need to succeed?

Must-Have:

5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Deep expertise in process design, value stream analysis, Lean/continuous improvement methodologies, and process optimization
Demonstrated experience leading large-scale transformation programs from strategy through execution and value realization
Strong understanding of AI, RPA, automation technologies, and their application to business process transformation
Proven ability to develop rigorous business cases with financial modeling, ROI analysis, and risk assessment
Excellent analytical, problem-solving, and critical thinking skills with ability to work with complex operational data
Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive business improvements without formal authority; proven track record of leading with influence in matrix environments
Strong communication skills (written and oral) with ability to communicate complex concepts to diverse audiences
Proficiency with data analysis tools, process mapping software (e.g., Lucidchart), Excel, PowerPoint, and enterprise collaboration platforms
Proven results orientation with a demonstrated track record of driving measurable business outcomes and accountability for delivering enterprise impact
Experience working on large IT projects and managing complex technology integration; ability to partner effectively with IT/Enterprise Architecture teams on transformation delivery

Nice-to-Have:

Advanced Degree in Industrial Engineering, Business, Innovation or related field
Advanced Knowledge of financial services processes and banking operations
Experience in banking operations, transaction processing
Experience with emerging technologies (GenAI, AI Agents, workflow automation) and digital transformation
Experience leading agile squads or cross-functional teams using iterative delivery methodologies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders committed to your growth through coaching and meaningful opportunities.
Visible impact on enterprise-critical and regulatory initiatives.
Dynamic, collaborative, high-performing team culture.
Challenging work with the chance to innovate and build lasting solutions.
A purpose-driven environment focused on helping clients and communities thrive.

Job Skills

Agile Delivery, Artificial Intelligence Strategy, Business Case Development, Business Process Transformation, Client Counseling, Commercial Acumen, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Executive Communications, Leading by Influence, Long Term Planning, Organizational Change Management, Process Design, Process Optimization, Re Engineering, Results-Oriented, Solutions Development, Stakeholder Engagement, Storytelling, Technology Partnerships

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead large-scale process re-engineering and AI-driven transformation initiatives across operations centers to drive efficiency and productivity. They are responsible for designing future-state processes, building business cases, and managing cross-functional teams to ensure successful project delivery.

Requirements

Candidates must have at least 5 years of experience in process engineering, business transformation, or operations management within a large enterprise. Proficiency in Lean methodologies, AI/automation technologies, and strong analytical and leadership skills are essential for this role.

Skills

Process engineering
Business transformation
Operations management
Value stream analysis
Lean methodologies
Continuous improvement
Artificial intelligence
RPA
Automation
Financial modeling
ROI analysis
Risk assessment
Data analysis
Stakeholder management
Agile methodology
Strategic planning

Benefits

Coaching
Professional development opportunities
Inclusive workplace
Collaborative team culture

Visa sponsorship

Not detected in the job text

Keywords

Process Re-engineering
Operations Process Engineering
Transformation
AI-driven transformation
Cash Services
Payments & Trade
Finance Shared Services
Lean
Automation
Lucidchart
Excel
PowerPoint
GenAI
AI Agents
Workflow automation
Agile
Business transformation
Value stream analysis
Financial services
Banking operations
Enterprise architecture
Change management
Project management
Data analysis
Strategic autonomy
Operational efficiency
Risk reduction
Digitization
Continuous improvement
Matrix environment

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