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Added 5 mins ago
Sr. Manager, Laneige Marketing
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
$110,000 to $125,000 CAD / year
Full-time
Laneige Marketing Team is seeking a Senior Manager to serve as the strategic and commercial marketing lead for the brand in the Canadian market. This is a senior leadership role with broad…
Added 6 mins ago
Technical Sales Specialist-BC
Greenworks Tools Canada
East Gwillimbury, ON
$80,000 to $90,000 CAD / year
Full-time
…facilities, hospitality, etc. with the purpose of selling Greenworks Commercial Outdoor Power Equipment and raising brand awareness within the commercial OPE segment. The Technical Sales…
Added 6 mins ago
Bilingual- Technical Sales Specialist- Quebec
Greenworks Tools Canada
East Gwillimbury, ON
$80,000 to $90,000 CAD / year
Full-time
…facilities, hospitality, etc. with the purpose of selling Greenworks Commercial Outdoor Power Equipment and raising brand awareness within the commercial OPE segment. The Technical Sales…
Added 6 mins ago
Senior Delivery Manager (Cloud and Developer Enablement)
Scotiabank
Toronto, ON
As a Senior Delivery Manager (Execution Lead), you will be accountable for the end-to-end delivery of one or more teams within a large-scale Agile program, acting as a Scrum Master and…
Added 6 mins ago
General Manager - International Moving Division
Pavago
Remote, Canada
Remote
This is a senior leadership position for someone who already has significant, hands-on experience in the international moving industry. We are not looking for a general logistics manager…
Added 6 mins ago
Project Controls/Scheduler Specialist - Site Projects
BWXT
Port Elgin, ON
…materials needed to complete work consistent with project scope, commercial requirements, customer needs, and business requirements. The role is accountable for schedule management, project…
Added 6 mins ago
Supply Chain Coordinator
BWXT
Cambridge, ON
…projects. You will serve as the primary link between Supply Management, Project Management, Engineering, and Quality, while managing procurement schedules and representing Supply Management…
Added 6 mins ago
Client Onboarding Manager
Citi
Mississauga, ON · Toronto, ON
Full-time
Citi Commercial Bank partners with mid-sized companies across a broad range of industries, helping them grow, expand into new markets, and navigate increasingly complex business…
Added 6 mins ago
Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus
Mirabel, QC · Montreal, QC
Full-time
Do you have experience in Project Management and
Added 20 mins ago
Senior Project Manager – Nova Scotia
Avondale Construction Ltd
Halifax, NS
Full-time
Working in our construction management team will expose you to a wide range of Commercial, Institutional, and Residential projects. As the Senior Project Manager, you will be accountable…
Added 20 mins ago
Manager, Partner Accounts & Business Development
Butterfield & Robinson
Toronto, ON
Full-time
Comfortable supporting pitch development, partner meetings, and senior-level relationship management.
Added 20 mins ago
Regional Clinical Manager – Edmonton / St. Albert
Snore MD
St. Albert, AB
Full-time
Proven leadership experience, which can include clinic management, senior clinician, mentoring, or team lead roles
Added 21 mins ago
Commercial Lines Account Associate, Professional Liability
HUB International
Markham, ON
Full-time
We’re looking for a strong Commercial Account Associate to support our professional liabilities accounts in Toronto. This role involves working closely with the Senior Vice President of the…
Added 21 mins ago
22544 - Activities Unit Manager (AUM): Industries - HMP Bullingdon
Ministry of Justice UK
Windsor, ON
Responsible for advising Senior Management Team (SMT) on industry related areas.
Added 21 mins ago
Senior Brand Manager, Oncology (Hematology)
AbbVie
Montreal, QC
Full-time
The team is looking for a talented and experienced individual to lead the marketing and commercial activities within our oncology portfolio. Through innovative tactics and a team-oriented…
Added 35 mins ago
Senior Property Accountant
Impact Recruitment
BC · British Columbia, Canada
Full-time
This Senior Property Accountant position reports to the Accounting Manager and supports the full-cycle accounting function for a portfolio of commercial properties. The role is suited to…
Added 35 mins ago
Claims Operations Governance & Solution Specialist
Tokio Marine Canada Ltd.
Toronto, ON
Full-time
Tokio Marine Canada (TMCan) is a Canadian early-stage entrepreneurial commercial P&C insurer based in Toronto. We partner with select brokers to deliver tailored business insurance…
Added 35 mins ago
General Manager
CCLS (Canada Cartage Logistics Solutions)
Mississauga, ON
Full-time
Partner with commercial, account management, and implementation teams on new business, client onboarding, operational changes, and account expansions.
Added 1 hour ago
Senior Project Manager
Michael Page
Mississauga, ON
$130,000 to $170,000 CAD / year
Full-time
As a Senior Project Manager, you will lead retail projects from initiation to completion, ensuring they are delivered on time, within budget, and to the highest standards. You will manage…
Added 1 hour ago
Manager, Wealth Credit Structuring
Scotiabank
Winnipeg, MB
The Manager, Wealth Credit Structuring is focused on customized commercial credit underwriting (new applications and annual reviews). The role is responsible for contributing to the quality…
Added 1 hour ago
Business Analytics Lead Analyst - Vice President
Citi
Mississauga, ON
Full-time
…technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject…
Added 1 hour ago
Development Manager
Waterfront Toronto
Toronto, ON
Full-time
Waterfront Toronto is seeking a Development Manager to manage a variety of development and real estate functions integral to the development of waterfront precincts, ensuring compliance…
Added 1 hour ago
Directeur(trice), Développement immobilier | Director, Real Estate Development
Boutique d'animaux Chico - Les franchises
Longueuil, QC
Full-time
Added 1 hour ago
Senior Relationship Manager, Real Estate, SME
RBC
Blainville, QC
Full-time
…the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products,…
Added 2 hours ago
Senior Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
Full-time
Reporting to the Manager of Design Solutions Studio, we are hiring a Senior Workplace Design Specialist to join our growing team in Mississauga. You will translate workplace requirements…

RBC

Senior Manager Process Re-Engineering

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As the Senior Manager, Process Re-engineering, in Operations Process Engineering (OPE), you will report to the Director Operations Process Re-Engineering Practice & Optimization and play a pivotal role in RBC's Transformation & Enterprise Operations (TEO) team.

You will serve as a transformation leader and strategic orchestrator responsible for reimaging our operations processes at scale across Cash Services, Payments & Trade, and Finance Shared Services Operations centers. You will be accountable for leading large process re-engineering and AI-driven transformation initiatives from strategy through execution and sustained value realization, operating with strategic autonomy and minimal oversight. You will be accountable to drive measurable business outcomes on efficiency improvement, productivity gains, risk reduction, and digitization while building a solid practice in Process engineering, AI adoption, and continuous improvement.

What will you do?

Conduct deep, comprehensive current state process analysis across Cash Services, Payments & Trade, and Finance Shared Services operations to identify inefficiencies, operational gaps, and optimization opportunities.
Lead the identification and prioritization of re-engineering, automation, and AI transformation opportunities aligned to TEO/OPE strategic priorities and business outcomes and validate findings with key stakeholders.
Build rigorous business cases for AI/automation pilots and full-scale deployments with clear ROI projections, risk assessment, and sensitivity analysis.
Design innovative lean future state processes leveraging identified AI, automation, and re-engineering opportunities. Conduct iterative, collaborative redesign workshops with process owners, Ops Center SMEs, IT partners, Data teams, Risk/Compliance, Change Management, and Project Management.
Conduct feasibility analysis in partnership with IT/Enterprise Architecture teams to validate that proposed future state designs are technically achievable, data-ready, and operationally executable; assess integration points with enterprise systems, technology platforms, and data infrastructure.
Lead large-scale, cross-functional transformation programs from strategy through design and enable sustained value realization and project delivery.
Ensure large transformation initiatives are delivered within planned timelines and maintain focus on business outcomes and measurable results.
Establish and maintain enterprise-level process re-engineering capabilities, standards, and repeatable frameworks for large transformation delivery aligned with industry best practices.
Champion continuous improvement and innovation culture; foster experimentation mindset with emerging technologies and transformation methodologies.
Lead agile squads and cross-functional teams using collaborative, iterative delivery approaches that maximize team productivity and stakeholder engagement.
Build and maintain strong strategic relationships with cross-functional teams, Operations Centers, and Senior leadership.
Communicate complex transformation strategies, AI opportunities, current state findings, feasibility considerations, and outcomes to senior stakeholders with clarity and conviction.

What you need to succeed?

Must-Have:

5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Deep expertise in process design, value stream analysis, Lean/continuous improvement methodologies, and process optimization
Demonstrated experience leading large-scale transformation programs from strategy through execution and value realization
Strong understanding of AI, RPA, automation technologies, and their application to business process transformation
Proven ability to develop rigorous business cases with financial modeling, ROI analysis, and risk assessment
Excellent analytical, problem-solving, and critical thinking skills with ability to work with complex operational data
Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive business improvements without formal authority; proven track record of leading with influence in matrix environments
Strong communication skills (written and oral) with ability to communicate complex concepts to diverse audiences
Proficiency with data analysis tools, process mapping software (e.g., Lucidchart), Excel, PowerPoint, and enterprise collaboration platforms
Proven results orientation with a demonstrated track record of driving measurable business outcomes and accountability for delivering enterprise impact
Experience working on large IT projects and managing complex technology integration; ability to partner effectively with IT/Enterprise Architecture teams on transformation delivery

Nice-to-Have:

Advanced Degree in Industrial Engineering, Business, Innovation or related field
Advanced Knowledge of financial services processes and banking operations
Experience in banking operations, transaction processing
Experience with emerging technologies (GenAI, AI Agents, workflow automation) and digital transformation
Experience leading agile squads or cross-functional teams using iterative delivery methodologies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders committed to your growth through coaching and meaningful opportunities.
Visible impact on enterprise-critical and regulatory initiatives.
Dynamic, collaborative, high-performing team culture.
Challenging work with the chance to innovate and build lasting solutions.
A purpose-driven environment focused on helping clients and communities thrive.

Job Skills

Agile Delivery, Artificial Intelligence Strategy, Business Case Development, Business Process Transformation, Client Counseling, Commercial Acumen, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Executive Communications, Leading by Influence, Long Term Planning, Organizational Change Management, Process Design, Process Optimization, Re Engineering, Results-Oriented, Solutions Development, Stakeholder Engagement, Storytelling, Technology Partnerships

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead large-scale process re-engineering and AI-driven transformation initiatives across operations centers to drive efficiency and productivity. They are responsible for designing future-state processes, building business cases, and managing cross-functional teams to ensure successful project delivery.

Requirements

Candidates must have at least 5 years of experience in process engineering, business transformation, or operations management within a large enterprise. Proficiency in Lean methodologies, AI/automation technologies, and strong analytical and leadership skills are essential for this role.

Skills

Process engineering
Business transformation
Operations management
Value stream analysis
Lean methodologies
Continuous improvement
Artificial intelligence
RPA
Automation
Financial modeling
ROI analysis
Risk assessment
Data analysis
Stakeholder management
Agile methodology
Strategic planning

Benefits

Coaching
Professional development opportunities
Inclusive workplace
Collaborative team culture

Visa sponsorship

Not detected in the job text

Keywords

Process Re-engineering
Operations Process Engineering
Transformation
AI-driven transformation
Cash Services
Payments & Trade
Finance Shared Services
Lean
Automation
Lucidchart
Excel
PowerPoint
GenAI
AI Agents
Workflow automation
Agile
Business transformation
Value stream analysis
Financial services
Banking operations
Enterprise architecture
Change management
Project management
Data analysis
Strategic autonomy
Operational efficiency
Risk reduction
Digitization
Continuous improvement
Matrix environment

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