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Added 1 min ago
Senior Financial Analyst
Clarity Recruitment
Markham, ON
$50 to $55 CAD / hour
Contract
…for a high-visibility planning cycle, reporting to the Sr. Manager, FP&A. In this role, you’ll own a designated product portfolio through the delivery of the 2027 budget and five-year…
Added 32 mins ago
Business Systems Analysis Specialist
TD
Toronto, ON
Full-time
…services on large and complex liquidity, payments, and trade finance needs. Business constantly changes with macroeconomic conditions, unprecedented levels of innovation, interest rate…
Added 32 mins ago
Senior Project Manager
TEEMA
Vancouver, BC
Contract
The Senior Project Manager delivers initiatives across the Digital Technology portfolio, taking assigned projects from intake through close-out and applying the rigour, judgement, and…
Added 32 mins ago
IMA Project Manager
TSR Consulting
Mississauga, ON
Contract
Engage senior leaders and cross-functional stakeholders across trading, finance, operations, technology, and risk to align on scope and delivery.
Added 32 mins ago
Deals - Tax Real Estate | Senior Manager
PwC UK
London, ON
Full-time
We are looking for an individual to join our Real Assets & Credit tax team as a Senior Manager in the Real Estate team.
Added 1 hour ago
Senior Manager, Assurance and Accounting, Public Companies
ACCA Careers
Burlington, ON
Full-time
Make an impact with our Assurance & Accounting, Public Companies team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a…
Added 1 hour ago
Product Manager II - Financial Crime Operations
Kraken
Canada
Full-time
Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
Added 1 hour ago
Manager, Global Benefits
Geotab
Toronto, ON
Full-time
…objectives, integrating AI and data-driven tools to modernize program delivery, and supporting organizational growth through M&A activity. The Global Benefits Manager leads a team of…
Added 1 hour ago
Manager, Global Benefits
Geotab
Oakville, ON
Full-time
…objectives, integrating AI and data-driven tools to modernize program delivery, and supporting organizational growth through M&A activity. The Global Benefits Manager leads a team of…
Added 1 hour ago
Manager, Global Benefits
Geotab
Waterloo, ON
Full-time
…objectives, integrating AI and data-driven tools to modernize program delivery, and supporting organizational growth through M&A activity. The Global Benefits Manager leads a team of…
Added 1 hour ago
Senior Java Technical Lead, Foreign Exchange (FX) Options Primary Trading
HSBC Global Services Limited
Toronto, ON
Join our FX Options technology team in Toronto as a hands-on Senior Java Technical Lead supporting the FX Options Primary Trading System. The FX Option Risk Monitoring System is a key…
Added 1 hour ago
Data Designer II
TD
Toronto, ON
Full-time
Collaborate with technology and business teams to ensure alignment and guide successful delivery of data solutions.
Added 1 hour ago
Bilingual Senior Compliance Officer, Branch Audit
CI Financial
ON
Full-time
We are currently seeking a Bilingual Senior Compliance Officer, Branch Audit to join our Compliance team. In this role, the successful candidate is expected to conduct branch audits across…
Added 1 hour ago
Lead Compliance & Operational Risk Officer, Vice President
Wells Fargo
Toronto, ON
Full-time
This role is based in Canada and will report functionally to the International Legal Entity Compliance & Operational Risk - Program, Governance and Reporting Senior Manager.
Added 2 hours ago
Senior Transformation Analyst
Aston Carter
Toronto, ON
Contract
Provide clear, structured updates to the Senior Manager, Transformation on progress, blockers, issues requiring escalation, and areas needing additional support or decision-making.
Added 3 hours ago
Senior Account Executive - Accounting & Finance
isgSearch
Toronto, ON · Greater Toronto Area, Canada
$90,000 to $150,000 CAD / year
Full-time
isgSearch is a leading North American recruitment firm specializing in finding top permanent and contract talent in IT, Finance, Accounting, and Engineering. With 20 years of deep industry…
Added 3 hours ago
Senior Account Executive - Aerospace & Defence
isgSearch
Toronto, ON · Greater Toronto Area, Canada
$90,000 to $150,000 CAD / year
Full-time
isgSearch is a leading North American recruitment firm specializing in finding top permanent and contract talent in IT, Finance, Accounting, and Engineering. With 20 years of deep industry…
Added 4 hours ago
Country Manager, Canada
CooperCompanies
Richmond Hill, ON
Full-time
…Reporting to the President, Americas Commercial, the Country Manager develops and executes strategies that enhance revenue growth, profitability, market share, employee engagement, and…
Added 4 hours ago
Senior Client Manager
State Street
Toronto, ON
Full-time
…technology wrapped in an exceptional client service experience. As a Senior Client Manager, you will be responsible for client satisfaction, retention and growth by ensuring the effective…
Added 4 hours ago
Program Manager- Supply Chain
Leonardo DRS
Bedford, QC
Full-time
The Supply Chain Program Manager (SCPM) is responsible for leading supply chain execution for assigned programs and serving as the primary liaison between Supply Chain and Program…
Added 5 hours ago
Business Analyst, Optimization & Performance
Fairmont Hotels & Resorts
Banff, AB
Full-time
Reporting to: Manager, Finance and Business Support, responsibilities and essential job functions include but are not limited to the following:
Added 5 hours ago
Manager 3, Software Development - CAN Tax Content Development
Intuit
Toronto, ON
Full-time
Come join the CG-PD Tax Development team as a Manager 3, Software Development. CG-PD Tax Content delivers world class tax compliance and experiences to consumers and tax pros in the US and…
Added 5 hours ago
Senior Manager - Third-Party Risk Management
KPMG
ON · Toronto, Ontario
Full-time
We are looking for a Senior Manager to join our growing practice with a specialized focus on Third-Party Risk Management (TPRM). The successful candidate will play a leadership role in…
Added 5 hours ago
Senior Manager Custody Operations & Client Services
National Bank of Canada
Toronto, ON
Full-time
A career as a Senior Manager, Custody Operations & Client Services at National Bank Trust means leading a team of experienced custody professionals responsible for delivering operational…
Added 11 hours ago
Senior Product Manager
AutoTrader.ca
Toronto, ON
We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and…

RBC

Senior Manager Process Re-Engineering

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As the Senior Manager, Process Re-engineering, in Operations Process Engineering (OPE), you will report to the Director Operations Process Re-Engineering Practice & Optimization and play a pivotal role in RBC's Transformation & Enterprise Operations (TEO) team.

You will serve as a transformation leader and strategic orchestrator responsible for reimaging our operations processes at scale across Cash Services, Payments & Trade, and Finance Shared Services Operations centers. You will be accountable for leading large process re-engineering and AI-driven transformation initiatives from strategy through execution and sustained value realization, operating with strategic autonomy and minimal oversight. You will be accountable to drive measurable business outcomes on efficiency improvement, productivity gains, risk reduction, and digitization while building a solid practice in Process engineering, AI adoption, and continuous improvement.

What will you do?

Conduct deep, comprehensive current state process analysis across Cash Services, Payments & Trade, and Finance Shared Services operations to identify inefficiencies, operational gaps, and optimization opportunities.
Lead the identification and prioritization of re-engineering, automation, and AI transformation opportunities aligned to TEO/OPE strategic priorities and business outcomes and validate findings with key stakeholders.
Build rigorous business cases for AI/automation pilots and full-scale deployments with clear ROI projections, risk assessment, and sensitivity analysis.
Design innovative lean future state processes leveraging identified AI, automation, and re-engineering opportunities. Conduct iterative, collaborative redesign workshops with process owners, Ops Center SMEs, IT partners, Data teams, Risk/Compliance, Change Management, and Project Management.
Conduct feasibility analysis in partnership with IT/Enterprise Architecture teams to validate that proposed future state designs are technically achievable, data-ready, and operationally executable; assess integration points with enterprise systems, technology platforms, and data infrastructure.
Lead large-scale, cross-functional transformation programs from strategy through design and enable sustained value realization and project delivery.
Ensure large transformation initiatives are delivered within planned timelines and maintain focus on business outcomes and measurable results.
Establish and maintain enterprise-level process re-engineering capabilities, standards, and repeatable frameworks for large transformation delivery aligned with industry best practices.
Champion continuous improvement and innovation culture; foster experimentation mindset with emerging technologies and transformation methodologies.
Lead agile squads and cross-functional teams using collaborative, iterative delivery approaches that maximize team productivity and stakeholder engagement.
Build and maintain strong strategic relationships with cross-functional teams, Operations Centers, and Senior leadership.
Communicate complex transformation strategies, AI opportunities, current state findings, feasibility considerations, and outcomes to senior stakeholders with clarity and conviction.

What you need to succeed?

Must-Have:

5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
Deep expertise in process design, value stream analysis, Lean/continuous improvement methodologies, and process optimization
Demonstrated experience leading large-scale transformation programs from strategy through execution and value realization
Strong understanding of AI, RPA, automation technologies, and their application to business process transformation
Proven ability to develop rigorous business cases with financial modeling, ROI analysis, and risk assessment
Excellent analytical, problem-solving, and critical thinking skills with ability to work with complex operational data
Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive business improvements without formal authority; proven track record of leading with influence in matrix environments
Strong communication skills (written and oral) with ability to communicate complex concepts to diverse audiences
Proficiency with data analysis tools, process mapping software (e.g., Lucidchart), Excel, PowerPoint, and enterprise collaboration platforms
Proven results orientation with a demonstrated track record of driving measurable business outcomes and accountability for delivering enterprise impact
Experience working on large IT projects and managing complex technology integration; ability to partner effectively with IT/Enterprise Architecture teams on transformation delivery

Nice-to-Have:

Advanced Degree in Industrial Engineering, Business, Innovation or related field
Advanced Knowledge of financial services processes and banking operations
Experience in banking operations, transaction processing
Experience with emerging technologies (GenAI, AI Agents, workflow automation) and digital transformation
Experience leading agile squads or cross-functional teams using iterative delivery methodologies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders committed to your growth through coaching and meaningful opportunities.
Visible impact on enterprise-critical and regulatory initiatives.
Dynamic, collaborative, high-performing team culture.
Challenging work with the chance to innovate and build lasting solutions.
A purpose-driven environment focused on helping clients and communities thrive.

Job Skills

Agile Delivery, Artificial Intelligence Strategy, Business Case Development, Business Process Transformation, Client Counseling, Commercial Acumen, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Executive Communications, Leading by Influence, Long Term Planning, Organizational Change Management, Process Design, Process Optimization, Re Engineering, Results-Oriented, Solutions Development, Stakeholder Engagement, Storytelling, Technology Partnerships

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Manager will lead large-scale process re-engineering and AI-driven transformation initiatives across operations centers to drive efficiency and productivity. They are responsible for designing future-state processes, building business cases, and managing cross-functional teams to ensure successful project delivery.

Requirements

Candidates must have at least 5 years of experience in process engineering, business transformation, or operations management within a large enterprise. Proficiency in Lean methodologies, AI/automation technologies, and strong analytical and leadership skills are essential for this role.

Skills

Process engineering
Business transformation
Operations management
Value stream analysis
Lean methodologies
Continuous improvement
Artificial intelligence
RPA
Automation
Financial modeling
ROI analysis
Risk assessment
Data analysis
Stakeholder management
Agile methodology
Strategic planning

Benefits

Coaching
Professional development opportunities
Inclusive workplace
Collaborative team culture

Visa sponsorship

Not detected in the job text

Keywords

Process Re-engineering
Operations Process Engineering
Transformation
AI-driven transformation
Cash Services
Payments & Trade
Finance Shared Services
Lean
Automation
Lucidchart
Excel
PowerPoint
GenAI
AI Agents
Workflow automation
Agile
Business transformation
Value stream analysis
Financial services
Banking operations
Enterprise architecture
Change management
Project management
Data analysis
Strategic autonomy
Operational efficiency
Risk reduction
Digitization
Continuous improvement
Matrix environment

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