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Added 1 month ago
IF
Senior Director, Enterprise Architecture
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Lead the IT 2030 plan across all business lines and domains, coordinating its execution while managing dependencies and priorities.
Added 1 month ago
K
Social & Video Creator
Klue
Remote, Canada
- $57,000 to $79,000 CAD / year
- Full-time
- Remote
…You'll develop deep fluency in B2B brand building, audience development, and video production for niche but highly engaged…
Added 5 months ago
C
Engineering Manager - Platform
Clipboard
Remote, Canada
- $200,000 to $375,000 USD / year
- Full-time
- Remote
We’re looking for an Engineering Manager to join our Platform team - the team that builds our self-serve developer platform (infrastructure, tools, processes, and education) that lets every…
Added 5 months ago
GI
Senior Estimator – ICI
Green Infrastructure Partners
Markham, Ontario
- Full-time
Reporting to the Estimating Manager, you will prepare detailed cost estimates using estimating software of the full project scope including labour, equipment, raw materials, purchased…
Added 5 months ago
GI
Estimator
Green Infrastructure Partners
Markham, Ontario
- Full-time
Reporting to the Estimating Manager, you will prepare detailed cost estimates using estimating software of the full project scope including labour, equipment, raw materials, purchased…
Added 5 months ago
C
Backend Java Developer
CIBC
Toronto, Ontario
- Full-time
…Developer, you first need to be an expert programmer. You will lead development and implementation of solutions to main Digital channels in a hands-on…
Added 5 months ago
WI
VP, Construction & Development
Welltower™ Inc. (NYSE:WELL)
Toronto, Ontario
- Full-time
Lead and mentor team members, including project managers, and development coordinators.
Added 5 months ago
A
Senior Software Engineer, CMS (Modernization of Registry)
AutoTrader.ca
Toronto, Ontario
- Full-time
We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work…
Added 5 months ago
A
Senior Software Engineer, CMS (Auto Repossession & Remarketing)
AutoTrader.ca
Toronto, Ontario
- Full-time
We’re looking for a Senior Software Engineer who takes end-to-end ownership, thrives in ambiguity, and wants to build systems that matter. This role is central to rethinking and rebuilding…
Added 5 months ago
A
Senior Software Engineer, Tech Transformation
AutoTrader.ca
Toronto, Ontario
- Full-time
We’re looking for a Senior Software Engineer, Tech Transformation who takes end-to-end ownership, thrives in ambiguity, and wants to build systems that matter. This role is central to…
Added 5 months ago
W
Product Manager, Advertiser Supplier Experience
Wayfair
Toronto, Ontario
- Full-time
…(GST), the Supplier Advertising team owns the strategy and development of Wayfair’s Supplier Advertising offerings which help suppliers boost visibility of their products and brands on our…
Added 5 months ago
L
Senior Specialist - Business Analysis
LTM
Ontario · Ontario, Canada
- $130,000 to $150,000 USD / year
- Full-time
Lead end-to-end requirement gathering for Dwelling DP3 product enhancements new rollouts and regulatory changes
Added 2 months ago
L
Associate, Legal Knowledge Engineering
Litera
ON · Canada-Toronto, ON-Office
- Full-time
At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that…
Added 3 months ago
Engineering Manager, Travel
Brex
Vancouver, BC
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive…
Added 3 months ago
Senior Adobe Martech Specialist
Konrad
Toronto, ON
…Adobe stack. You should be highly comfortable navigating multi-platform Adobe integrations, managing complex stakeholder requirements in a consulting environment, and turning customer data…
Added 3 months ago
Martech Specialist
Konrad
Toronto, ON
…as a core technical executor, ensuring seamless data flow, platform health, and advanced marketing…
Added 3 months ago
Marketing Operations Manager
Konrad
Toronto, ON
Solutions Architecture: Lead platform evaluations, map cross-platform solution architecture, and deliver strategic technology recommendations tailored to client business needs.
Added 3 months ago
Professional Services Area Sales Leader , Canada Public Sector
Amazon
Ottawa, ON
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced technology sales leader to lead the Canadian Public Sector sales organization. The customer set…
Added 2 months ago
AB
Expert Level Designer (Single Player) - Sledgehammer Games
Activision Blizzard, Inc.
Toronto, ON
- Full-time
…search for Sledgehammer Games on your favorite social media…
Added 1 month ago
RI
Backend Lead
Raas Infotek
Calgary, AB
- Contract
Role Purpose: Lead backend service development and define standards for secure, scalable application services.
Added 1 month ago
A
Senior Manager, Web Strategy & AI Experience
AppDirect
Toronto, ON
- Full-time
You’ll lead a small, agile web dev team responsible for end-customer and partner experiences that start on our website. You’ll transform your team into having an AI-first mentality - from…
Added 1 month ago
F
Performance Marketing Manager
FLiiP
Montreal, QC
- $100,000 to $130,000 CAD / year
- Full-time
FLiiP is on a mission to modernize the fitness industry through our all-in-one SaaS platform. We help commercial gyms and multi-location operators streamline their operations, increase…
Added 1 month ago
R
Senior Manager, Process Transformation & Large Program Management
RBC
Toronto, ON
- Full-time
Artificial Intelligence Software, Artificial Intelligence Software, Automation Development, Banking Operations, Business Operations, Change Management Leadership, Complex Data Analysis,…
Added 1 month ago
NE
Director, French Language Program & Curriculum
Nelson Education LTD
Remote, Canada
- Full-time
- Remote
Our innovative solutions, including Edwin, our digital learning platform, provide curriculum-aligned content that support diverse learning styles while fostering critical thinking,…
Added 1 month ago
FI
Staff Product Designer, UI/UX
Fulfillment IQ
Remote, Canada
- Full-time
- Remote
Level: Staff, on the professional track. This is a hands-on design leadership role with no direct reports: you lead through the work, the standards you set, and the decisions you drive.

RBC

Senior Manager, Process Transformation & Large Program Management

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 5+ years’ experience with end-to-end (E2E) process design, re-engineering, gap analysis, process mapping, documentation, remediation and optimization
Posting language: English
Posted: Sep 11, 2026

Original job description

Job Description

What is the opportunity?

As a senior process owner and subject matter expert, you will lead the governance and oversight of large, multi-year process transformation programs supporting Cash, Cheques and Payments ensuring effective program delivery and cross-pillar alignment. You will be the orchestrating lead between executive sponsors, business leaders, and operational teams, coordinating complex initiatives that drive organizational transformation.

You will manage large transformational projects in Cash, Cheques and Payments and direct various stakeholder groups to deliver enterprise-wide transformation benefits while managing stakeholder priorities, program health, and strategic alignment across competing business objectives. This pivotal role combines strategic vision with hands-on operational expertise, positioning you to drive organizational excellence through process optimization, artificial intelligence, automation and advanced reporting and data analytics. Success is consistently delivering on transformational projects that achieve measurable improvements in process efficiency, operator productivity, operational risk reduction, as well as client and employee satisfaction.

What will you do?

Transformation Leadership: Serve as the primary process strategy advisor and lead in cross-functional teams that execute large enterprise process transformation programs supporting RBC’s Cash, Cheques and Payments Operations Centres
Program Management: Plan and govern project delivery by defining scope, priorities, timelines, controls and solution design aligned to program objectives and goals
Data Driven Decision Making: Conduct cross-functional data analysis and process reviews to identify optimization opportunities, building compelling business cases for transformation, maximizing synergies and economies of scale across the enterprise
Process Optimization: Continuously prioritize and solve for transformation opportunities leveraging artificial intelligence, robotic process automation (RPA), innovative technology and digital enablers to streamline fulfillment processes, achieve efficiency gains, reduce risk, increase operator productivity, and improve digitization year-over-year
Risk Management: Design controls and decision frameworks for large-scale, multi-year initiatives to mitigate reputational, financial and operational risk.
Stakeholder Engagement & Stewardship: Build strong relationships across Operations, Global Transaction Banking, Technology, Risk, and multiple Data and Enterprise Transformation teams to ensure transformation projects are successfully delivered on time and on budget

What do you need to Succeed?

Must Have:

Bachelor’s or Master’s degree in Business, Operations, Engineering, Technology Management or a related field
5+ years’ experience with end-to-end (E2E) process design, re-engineering, gap analysis, process mapping, documentation, remediation and optimization
Previous banking operations experience is a differentiating asset
Proven success in managing and leading complex multi-year transformation programs
Exceptional relationship and stakeholder management skills – including senior levels
Excellent verbal and written communication skills, including the ability to articulate complex issues while balancing strategic thinking and return-on-investment
Solid knowledge of risk remediation including controls and assessment frameworks
Strong analytical and data skills to support the identification and assessment of process improvement opportunities and business case development
Working knowledge of Lean Six Sigma (LSS), Business Process Management (BPM), Kaizen or similar process improvement and metrics driven methodologies
A strong proficiency in PowerPoint, Word, Excel as well as process mapping and workflow management tools – e.g., Lucid, Visio, Confluence, Jira, Kanban, etc.
Keen interest in technology as an enabler to operations, with experience in integrating intelligent automation, AI/ML-driven process improvement or workflow orchestration tools to deliver measurable business improvements

Nice-to-Have:

Depth of experience in Cash, Cheques and Payments Processing
Project management accreditations – e.g. PMP, CAPM, CSM, ACP, etc.
Process management accreditations – e.g., LSS Green Belt, CBAP, etc.

What is in it for you?

Comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation
Executive leaders who support your development through coaching and mentoring opportunities
Ability to make a lasting impact on enterprise-wide transformation initiatives
Work in a dynamic, collaborative, progressive, and high-performing team
World-class training program in financial services
Flexible work/life balance options
Opportunities to drive challenging, meaningful work at the enterprise level

#TechPJ

Job Skills

Artificial Intelligence Software, Artificial Intelligence Software, Automation Development, Banking Operations, Business Operations, Change Management Leadership, Complex Data Analysis, Complex Modeling, Cross-Functional Coordination, Data-Driven Decision Making, Enterprise Transformation, Executive Communications, Industrial Engineering, Industrial Operations, Intelligent Automation (IA), IT Sector, Lean Six Sigma (LSS), Manufacturing Engineering, Operations Processes, Process Improvement Engineering, Process Strategy, Project Stakeholder Management, Risk-Based Decision Making, Risk Management, Strategic Influence {+ 1 more}

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-11

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Lead the governance and oversight of large, multi-year process transformation programs within Cash, Cheques, and Payments operations. Orchestrate collaboration between executive sponsors, business leaders, and operational teams to drive process efficiency, automation, and strategic alignment.

Requirements

Requires a Bachelor’s or Master’s degree in a relevant field and at least 5 years of experience in end-to-end process design and re-engineering. Candidates must possess strong stakeholder management skills and proficiency in process improvement methodologies like Lean Six Sigma or BPM.

Skills

Process transformation
Program management
Stakeholder management
Data analysis
Process optimization
Artificial intelligence
Robotic process automation
Risk management
Lean six sigma
Business process management
Change management
Strategic planning
Workflow management
Financial services
Operations management
Data analytics

Benefits

Comprehensive Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Coaching and mentoring opportunities
World-class training program
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Process Transformation
Program Management
Cash and Payments
Governance
Artificial Intelligence
Robotic Process Automation
Data Analytics
Lean Six Sigma
Business Process Management
Risk Remediation
Stakeholder Engagement
Lucid
Visio
Confluence
Jira
Kanban
Operations
Global Transaction Banking
Efficiency Gains
Digital Enablers
Workflow Orchestration
PMP
CBAP
Strategic Vision
Operational Excellence
Automation
Reporting
Business Case Development
Controls Framework
Financial Services

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