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Added 8 mins ago
KS
Assistant Store Manager I
kate spade new york
Vancouver, BC · Pacific Centre
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 10 mins ago
HG
Marketing project manager
Happy Goat Coffee Company
Ottawa, ON
- From $41.5 CAD / hour
- Full-time
- On-site
Respond to enquiries from members of the business community concerning development opportunities
Added 23 mins ago
CO
Senior Specialist, HVAC
City of Brampton
Brampton, ON
- Full-time
Provide comments and input in the development of technical policies and procedures.
Added 23 mins ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Career Posting - Construction Project Manager
Added 23 mins ago
ES
Program Manager - Supply Chain
EPAM Systems
Toronto, ON
- Full-time
We are seeking a Program Manager - Supply Chain. This role is responsible for strategically leading large-scale, multi-phase programs focused on retail supply chain transformation. The…
Added 23 mins ago
JH
Manager, Workforce Development
John Howard Society of Victoria
Victoria, BC
- Full-time
Lead Workforce Development. Drive Results. Create Community Impact
Added 23 mins ago
UI
Store Manager
UAP Inc.
Ottawa, ON
- Full-time
Be part of a community of authentic, proud and trusted people
Added 23 mins ago
BP
Kitchen Manager
Boston Pizza
Calgary, AB
- Full-time
The Kitchen Manager at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the kitchen, this includes the managing, scheduling, training, and control…
Added 38 mins ago
TT
Senior Lab Manager
Tetra Tech
Yellowknife, NT
- Full-time
As Senior Lab Manager, you will play a key role in overseeing laboratory operations, maintaining high standards of testing and documentation, supporting project delivery, and mentoring…
Added 38 mins ago
S
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 38 mins ago
CI
Manager, RF & Antenna Research and Technology
Calian in Space & Technology
Ottawa, ON
- Full-time
The Manager, RF & Antenna Research and Technology leads the organization’s advanced research activities focused on future GNSS antenna technologies, materials, architectures, and…
Added 38 mins ago
CI
Manager, RF & Antenna Systems
Calian in Space & Technology
Ottawa, ON
- Full-time
The Manager, RF & Antenna Systems leads the development of advanced GNSS-based systems, including CRPA products, anti-jam technologies, smart antennas, and Alternative PNT solutions. The…
Added 38 mins ago
AC
Residence Dining Manager - St. Thomas University
Aramark Canada
Fredericton, NB
- Full-time
…New Brunswick. Aramark is hiring a full-time Residence Dining Manager to operate and manage the Student Dining Hall. The Residence Dining Manager is responsible for providing operational…
Added 38 mins ago
BO
Senior Youth Worker (Leadership)
BGC Ottawa
Ottawa, ON
- Full-time
…organizations, BGC Ottawa provides FREE, subsidized, and cost saving Community-based services, and life-changing programs to an annual average of 4,500 young Members each year. We provide…
Added 38 mins ago
S
Meat - Manager Meat
Sobeys
Brentwood Bay, BC
- Full-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 53 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Maple Ridge, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 53 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 53 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…
Added 1 hour ago
HP
Procurement & Finance Officer
Huron Perth Catholic District School Board
Dublin, ON
- Full-time
Reporting to the Manager of Finance, the Procurement & Finance Officer is responsible for the effective use of the Board's financial resources through the leadership of procurement and…
Added 1 hour ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saanichton, BC
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 1 hour ago
SC
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 1 hour ago
FOH Management - General Manager Designate
Northland Properties
Regina, SK
We are looking for an incredible General Manager Designate to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like…
Added 2 hours ago
M
Department Manager, Category - Footwear (Full Time)
MEC
Quebec, QC
- Full-time
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 2 hours ago
JR
Manager, Research and Partnerships
Jumpstart Refugee Talent
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Jumpstart Refugee Talent is establishing Refugee Lens Investing Canada (RLI Canada), a national research and market-development initiative focused on building the evidence, partnerships and…

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-18

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Manager will manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. They are responsible for developing strategic resolution plans and leveraging internal networks to provide effective business advice and risk solutions.

Requirements

Candidates should possess 5+ years of experience in commercial account management and strong analytical and risk assessment skills. A professional designation such as CA, CGA, or an MBA is considered a definite benefit for this role.

Skills

Risk management
Commercial account management
Financial analysis
Problem solving
Relationship building
Strategic business sense
Analytical skills
Communication skills
Credit analysis
Customer service
Stakeholder management
Negotiation
Microsoft Office
Teamwork
Conflict resolution

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Commercial Banking
Credit Analysis
Financial Analysis
Relationship Management
Strategic Planning
Account Management
RBC Financial Group
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Asset and Liability Management
Customer Success
Stakeholder Engagement
Business Development
Portfolio Management
Regulatory Compliance
Financial Services
Client Retention
Risk Assessment

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