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Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Added 3 hours ago
Nurse
Canadian Addiction Treatment Centers
Mallorytown, ON
Proficiency in using Microsoft platform, particularly Outlook, Word, and Excel.
Added 3 hours ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
High level of proficiency with Microsoft Office productivity suite
Added 4 hours ago
C
Technical Design Manager (Grid)
CATL
Canada
- Full-time
…meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our…
Added 5 hours ago
Bilingual Automotive Accounting Specialist - Training and Implementation
PBS Systems
Calgary, AB
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
Added 5 hours ago
Bilingual Automotive Accounting Specialist - Training and Implementation
PBS Systems
Calgary, AB
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
Added 5 hours ago
ST
Help Ahead Intake Worker, CPI
Strides Toronto
Toronto, ON
- $51,699 to $60,202 CAD / year
- Full-time
Document all inquiries, intake activities, and outcomes in real time within the designated e-referral platform and client information system, ensuring accuracy, completeness, and…
Added 6 hours ago
R|
Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Experience with cloud-based infrastructure and application deployment (Amazon Web Services, Google Cloud Platform, Azure, etc.).
Added 6 hours ago
T
Channels Architect
TD
Toronto, ON
- Full-time
Own the frontend platform: build tooling, testing frameworks, CI/CD integration, and developer experience for frontend teams.
Added 6 hours ago
IF
Senior Security Advisor (DevSecOps) - Detection Engineering
Intact FC
Montreal, QC · Laval, QC · Saint-Hyacinthe, QC
- Full-time
Manage core security tools for the SOC, including Microsoft Sentinel, CrowdStrike, Microsoft Purview, Agentic Internal platform
Added 8 hours ago
SM
RQ11713 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with extensive experience in Microsoft Azure data technologies, Amazon Web Services (AWS), ETL development, data integration, data…
Added 8 hours ago
MR
Business Data Specialist
Motion Recruitment
Cambridge, ON
- Full-time
…day-to-day operations running, working hands-on in a major ERP platform such as SAP or…
Added 8 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal candidate will have proven experience leading enterprise-scale digital products, managing…
Added 8 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 14 hours ago
MC
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
- Full-time
This is an excellent opportunity for a junior-to-mid-level Data Analyst with strong Power BI, SQL and Microsoft data technologies experience who enjoys turning data into meaningful…
Added 14 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Added 17 hours ago
RT
Data Architect
Reveille Technologies,Inc
Toronto, ON
- Contract
…controls, supporting architecture decisions, and working with platform teams to implement improvements related to data minimization, encryption, tokenization, access controls, logging…
Added 17 hours ago
SC
Technical Support & Training Specialist
Savaria Corporation
Surrey, BC
- $65,000 to $85,000 CAD / year
- Temporary
…manufacturer specializing in LU/LA elevators, home elevators, and platform wheelchair lifts. Our passion is in creating an accessible world by developing and distributing products which…
Added 18 hours ago
R|
Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Experience with cloud-based infrastructure and application deployment (Amazon Web Services, Google Cloud Platform, Azure, etc.).
Added 18 hours ago
CC
Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
Design and implement reporting solutions using Power BI and the Microsoft Power Platform that provide visibility into key performance indicators, operational metrics, capacity management,…
Added 19 hours ago
M
Critical Environment Technician
Microsoft
Toronto, ON
- Full-time
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core…
Added 20 hours ago
IW
Manager Compliance Tier 1
IG Wealth Management
Quebec, QC
- Full-time
…resolution on either the investment dealer or mutual fund dealer platform, and or…
Added 20 hours ago
S
Senior Transport Economist
SYSTRA
Montreal, QC
- Full-time
Excellent command of Microsoft Office, particularly advanced Excel; knowledge of specialized analytical tools, asset databases, or asset management environments would be considered an asset.
Added 20 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 23 hours ago
LS
Senior Computer Application Support - Contract - 19497
LRO Staffing
Ottawa, ON
- Contract
…advisory, and operational support for SharePoint Online and related Microsoft 365…

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-18

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Manager will manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. They are responsible for developing strategic resolution plans and leveraging internal networks to provide effective business advice and risk solutions.

Requirements

Candidates should possess 5+ years of experience in commercial account management and strong analytical and risk assessment skills. A professional designation such as CA, CGA, or an MBA is considered a definite benefit for this role.

Skills

Risk management
Commercial account management
Financial analysis
Problem solving
Relationship building
Strategic business sense
Analytical skills
Communication skills
Credit analysis
Customer service
Stakeholder management
Negotiation
Microsoft Office
Teamwork
Conflict resolution

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Commercial Banking
Credit Analysis
Financial Analysis
Relationship Management
Strategic Planning
Account Management
RBC Financial Group
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Asset and Liability Management
Customer Success
Stakeholder Engagement
Business Development
Portfolio Management
Regulatory Compliance
Financial Services
Client Retention
Risk Assessment

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