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Added 5 mins ago
SS
Saskatchewan Soccer Association - Female EXCEL Program Manager
Sask Sport
Saskatoon, SK
- Full-time
Saskatchewan Soccer Association – Female EXCEL Program Manager
Added 20 mins ago
Senior Manager, Taxation
Metergy Solutions
Toronto, ON
Work closely with the Director of Finance and external tax advisors on tax structuring for mergers and acquisitions along with annual tax planning strategies;
Added 20 mins ago
SS
Assistant Director of Wellness
Sienna Senior Living
Clarence-Rockland, ON
- Full-time
Assistant Director of Wellness- Permanent Full Time
Added 20 mins ago
SS
Personal Support Worker | Permanent Part Time Evenings| 4 Shifts
Sienna Senior Living
Elmira, ON
- Part-time
Reporting to an Associate Director of Care, the Personal Support Worker is a critical role within our communities as it impacts the lives of residents.
Added 20 mins ago
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Store Director
sephora.com
Saint John, NB
- Full-time
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 35 mins ago
HM
General Surgery
Health Match BC
Chilliwack, BC
- Internship
…graduates must provide a letter of reference from their residency program director or fellowship…
Added 35 mins ago
HM
General Pathology
Health Match BC
Kamloops, BC
- Full-time
…medical microbiologist) reporting to the Area Laboratory Medical Director/Department Head. We can provide strong mentorship for a new…
Added 35 mins ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
…graduates must provide a letter of reference from their residency program director and fellowship…
Added 35 mins ago
HM
Orthopaedic Surgery
Health Match BC
Abbotsford, BC
- Full-time
…graduates must provide a letter of reference from their residency program director or fellowship…
Added 35 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Part-time
…graduates must provide a letter of reference from their residency program director or fellowship…
Added 35 mins ago
HM
General Surgery
Health Match BC
New Westminster, BC
- Full-time
…graduates must provide a letter of reference from their residency program director or fellowship…
Added 35 mins ago
HM
General Surgery
Health Match BC
New Westminster, BC
- Full-time
…graduates must provide a letter of reference from their residency program director or fellowship…
Added 35 mins ago
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Director- M&A Human Capital Due Diligence & Value Creation
Deloitte
Toronto, ON
- Full-time
As a Director within Deloitte’s Deal Transformation & Post Merger Integration (DT&PMI) Human Resources Due Diligence (HRDD) practice, you will play a leadership role in advising private…
Added 35 mins ago
IF
Claims Partnerships Advisor- Home Insurance
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Advise the Director, Property Estimating and Partnerships, on the development of business strategies
Added 1 hour ago
AH
Medical Radiation Technologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Classification: Medical Radiation Tech II Union: HSAA Facility PROF/TECH Unit and Program: Diagnostic Imaging Primary Location: Rockyview General Hospital Location Details: As Per Location…
Added 1 hour ago
EC
Technical Director, Geotechnical
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
A confidential employee assistance program for you and your family.
Added 1 hour ago
Patient Care Coordinator - Registered Nurse - Rehab Units - Queens Park Care Centre
Fraser Health
New Westminster, BC
Queens Park Care Centre (QPCC) is located in New Westminster and provides rehabilitation services, an adult day program and a long-term care community. QPCC has an outpatient rehab service…
Added 1 hour ago
PA
Bilingual Flight Attendant - Toronto Base (YTO)
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Director or Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand…
Added 1 hour ago
ML
FT Organizational Change Management Lead - ERP Modernization
Manitoba Liquor and Lotteries
Winnipeg, MB
- $88,587.2 to $119,475.2 CAD / year
- Full-time
- On-site
…know how we can meet your needs. Job Purpose Reporting to the Director, Product Planning and Delivery ? ERP Modernization, the Organizational Change Management Lead is responsible for…
Added 1 hour ago
Advisor, Emergency Management
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Area management: Assists the Director, Emergency Management with Emergency Management program service delivery. Provides direct involvement in daily RECC operations, maintenance of the…
Added 1 hour ago
SS
Health and Safety Advisor - Vancouver Coastal Health
Securiguard Services Ltd.
Burnaby, BC
- Full-time
…Securiguard's commitment to health and safety. Reporting to the Director of Health and Safety, you will also provide healthcare-specific expertise and guidance across the VCH…
Added 1 hour ago
CO
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the Director of Human Resources, this position will proactively coordinate disability management files, assessing any barriers to ensure timely, effective and…
Added 1 hour ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 1 hour ago
SS
Compensation Manager
Summit Search Group
Toronto, ON
- $82,000 to $135,000 CAD / year
- Full-time
The role reports to the Senior Director, Total Rewards and Systems and is required to be in the Toronto, Ontario office a minimum of 4 days a week.
Added 1 hour ago
CE
Director, Center for Latine Theology and Ministry
Certified Equity Professional Institute
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…School of Theology at Santa Clara University (JST-SCU), the Director will provide vision, strategic leadership, and administrative oversight for the Center for Latine Theology and Ministry…

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-18

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Manager will manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. They are responsible for developing strategic resolution plans and leveraging internal networks to provide effective business advice and risk solutions.

Requirements

Candidates should possess 5+ years of experience in commercial account management and strong analytical and risk assessment skills. A professional designation such as CA, CGA, or an MBA is considered a definite benefit for this role.

Skills

Risk management
Commercial account management
Financial analysis
Problem solving
Relationship building
Strategic business sense
Analytical skills
Communication skills
Credit analysis
Customer service
Stakeholder management
Negotiation
Microsoft Office
Teamwork
Conflict resolution

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Commercial Banking
Credit Analysis
Financial Analysis
Relationship Management
Strategic Planning
Account Management
RBC Financial Group
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Asset and Liability Management
Customer Success
Stakeholder Engagement
Business Development
Portfolio Management
Regulatory Compliance
Financial Services
Client Retention
Risk Assessment

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