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Added 7 mins ago
CG
Security Supervisor - Hamilton
Commissionaires Great Lakes
Hamilton, ON
- Full-time
Report concerns or complaints received to Supervisor or Manager
Added 7 mins ago
TH
Flooring & Decor Sales Specialist Part -Time - 7062 Clareview
The Home Depot
Canada
- Part-time
…hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or…
Added 22 mins ago
T
Data Scientist - Credit Risk (ATH 5749)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Credit Strategy, you'll support the MBNA and other credit card portfolios by combining analytics, strategic thinking, and stakeholder collaboration to solve…
Added 22 mins ago
T
Account Manager II
TD
Barrie, ON
- Full-time
…existing commercial business customer relationships for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio.…
Added 22 mins ago
B
Customer Service Representative
BMO
Victoria, BC
- Part-time
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Added 22 mins ago
B
Personal Banking Associate
BMO
Victoria, BC
- Full-time
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Added 22 mins ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
Added 22 mins ago
AW
Privacy Operations Specialist
Aviso Wealth
Remote, Canada
- $100,000 to $110,000 CAD / year
- Full-time
- Remote
Added 22 mins ago
GI
Outside Sales Representative
Guillevin International
London, ON · Brogan - London
- Full-time
Track customer profitability and credit levels. Let the Manager know about any negative trends.
Added 22 mins ago
TH
Advisor -C CS&I Application
Trillium Health Partners
Mississauga, ON
- Full-time
…Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site)…
Added 22 mins ago
Supervisor
DSV
Montreal, QC · Saint Laurent, Queb
…handling and inventory management. Reporting to the Operations Manager and/or General Manager, this role oversees daily operations to ensure work is completed safely, accurately, and…
Added 22 mins ago
A
Privacy Operations Specialist
Aviso
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Added 38 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Hamilton, ON
- $50,000 to $53,000 CAD / year
- Full-time
…advisory sales role such as opening new accounts, offering credit, deposit, identifying opportunities for wealth referrals, as well as positioning Meridian’s products and services to add…
Added 38 mins ago
R
Branch Manager, Dundas & Parliament Branch
RBC
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 53 mins ago
EB
Manager, Technology Workplace Services
EQ Bank
Toronto, ON
- Volunteer
…of financial services from banking and lending, to trust and credit union…
Added 53 mins ago
S
Finance Manager
Stagevision
Mississauga, ON
- Full-time
The Finance Manager is a hands-on financial leader responsible for planning and overseeing all accounting operations, financial reporting, and internal controls for a cross-border services…
Added 53 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
St. Thomas, ON
- Part-time
The work schedule is determined in consultation with your manager and may vary according to requirements of responsibility.
Added 1 hour ago
B
Director, Quantitative Developer (C#)
BMO
Toronto, ON · FCP
- Full-time
…have the opportunity to work on the derivatives counterparty credit risk and credit value adjustment system, playing a critical role in programming and supporting analytics, and building…
Added 1 hour ago
EB
Manager, Third Party Risk
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…of financial services from banking and lending, to trust and credit union…
Added 1 hour ago
SL
Finance manager
Stagevision LP
Mississauga, ON
- From $150,000 CAD / year
- Full-time
- On-site
Added 1 hour ago
IO
Financial Specialist
Institute of Corporate Directors
Toronto, ON
- $65,000 to $75,000 CAD / year
- Contract
…chapter expanses and financial statements), auditors, investment manager (Fiera Capital), banking contact and vendors concerning invoice payment and credit…
Added 1 hour ago
EB
Manager, Third Party Risk
EQ Bank
Toronto, ON
- Full-time
…of financial services from banking and lending, to trust and credit union…
Added 1 hour ago
FI
Project Manager, Stress Testing
FP Inc.
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Coordinate the interconnected groups that feed results: Credit Risk and loan loss forecasting, RWA and capital, Finance and Treasury.
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Chapleau, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Wawa, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-26

Application Deadline:

2026-11-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. Develop and implement strategic resolution plans while collaborating with internal partners to identify business opportunities.

Requirements

Requires 5+ years of commercial account management experience and strong risk assessment skills. A professional designation such as CA, CGA, or MBA is considered a definite benefit.

Skills

Risk management
Commercial account management
Problem solving
Relationship building
Financial analysis
Strategic business sense
Analytical skills
Communication skills
Stakeholder management
Credit analysis
Customer service
Teamwork
Microsoft applications
Negotiation
Conflict resolution

Benefits

Bonuses
Flexible benefits
Competitive compensation
Professional development coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Commercial Banking
Financial Analysis
Relationship Management
Credit Analysis
Strategic Planning
Client Retention
Stakeholder Engagement
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Asset and Liability Management
Retail Banking
Investment Risk
Continuous Improvement
Business Development
Portfolio Management
Financial Services
Account Management
Risk Assessment

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